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365 Roadside Assistance

365 Roadside Assistance

2.2 from 13 reviews · View Statistics
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Reviews

2.2
13 reviews
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    delay at airport parking of 2 hours

    published

    we came from overseas- battery issues. We must have rang them up number of times and then finally after 2 hours done . I feel this is unacceptable here in brisbane

    Incentivised Review No
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    Jayne
    JayneMetropolitan Adelaide, SA

    Unprofessional and poor customer service

    published

    My membership lapsed because the company was bought out and they didn’t bother to notify me. I received no apology by the rude and blunt man on the phone. Very unprofessional. I will be renewing with another company.

    Incentivised Review No
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    Bell
    BellSouthwest, VIC
    • 9 reviews
    • 6 likes

    Half a star

    published

    Yeah not the best company for road side assist. Cheap and nasty and you'll be waiting hours for any help. Please stop direct debiting money from my bank account. I have emailed many times about this.

    Incentivised Review No
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    Damo
    DamoSouth East Queensland, QLD

    Service non-existent what a rip off

    published
    Incentivised Review No
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    Maree
    Maree
    • 3 reviews
    • 1 like

    A disgrace ... keep away from them

    published

    A disgrace ... a 3rd party cowboy setup and 5.30 pm mid week considered after hours so need to wait up to 30 min to answer your call. Employee [name removed] advised only 1 person Australia wide to answer your call... DISGRACE!!!! I hope you go under!!!

    Roadside Assistance RequestedYes
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    Danielle S
    Danielle SMelbourne

    I pay for a mechanical service because I'm not a mechanic

    published
    Roadside Assistance RequestedYes
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    Rowan
    Rowan
    • 5 reviews
    • 5 likes

    False claims, lock in contract and refusing to cancel my membership.

    published

    I was given a choice to tow or repair the vehicle. The catch being if the vehicle was not repairable I would be liable for additional towing costs.

    They refuse to cancel my monthly direct debit but have no qualms about canceling my membership while continuing to take my money.

    It took 4 business days for them to respond despite claiming several hours.

    One of the worst experiences I have ever had. Already submitted a report to the ACCC

    AVOID AT ALL COSTS!!

    Roadside Assistance RequestedYes
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    Belle
    BelleSydney, NSW
    • 22 reviews
    • 34 likes

    Shonky Collaboration with EasiCar - Car Hire for Uber Drivers

    published
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