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4Legs Natural Dog Food

4Legs Natural Dog Food Questions & Answers (page 3 of 4)

Chicken with Vegies & Pasta, Chicken with Vegies & Rice, Beef, Veggies & Macaroni, etc...
4.9 from 2,688 reviews

68 questions from our users

Jip and Chinos mum

Jip and Chinos mumasked

Natural Dog Food Beef, Veggies & Macaroni

I need to know calories per serving for you meals. My dog is diabetic so I have to be precise with his intake.
I think this information should be printed on the packaging.

1 answer
4Legs
Melissa C.4Legs

Hi Jip and Chino's mum,
In regards to your question, the metabolisable energy for our Beef, Veggies and Macaroni product is 171k/cal per 100g.
Thanks for your feedback regarding packaging info, we will keep this in mind.
If you have any further questions or require some additional nutritional information, please let me know.
cheers
Melissa and the 4Legs Team

Jeanie

Jeanieasked

Natural Dog Food

How many calories are in your 1.7kg dog rolls per 100g please???

1 answer
4Legs
Melissa C.4Legs

Hi Jeanie,
Thanks for getting in touch. In regards to your question, the metabolisable energy of our rolls is as follows:
Chicken and Pasta roll - 138kcal/100g
Angus Beef roll - 157kcal/100g
Please let me know if you need any further information.

Cheers
Melissa and the 4Legs Team

AnneW

AnneWasked

Natural Dog Food

Hi, I have bought this product for my older dog, but I have 2 x puppies and gave them a taste they Woofed it down, has you product have all the nutrients needed for puppies as I can't see it on your packaging?

1 answer
4Legs
Melissa C.4Legs

Hi AnneW, Thank you for your enquiry. We have a product especially for puppies. It's called 4Legs Natural Puppy 3 Meats with Rice and Parsley. The packaging is green and pink. Please email us directly via helpdesk@4legs.com.au if you would like some helping finding a stockist for the puppy food. Our adult Natural dog food varieties are fine to use with your puppies as a supplement to their diet, but we recommend using a food formulated for puppies as the main part of their daily meal. Best regards Olivia and the 4Legs team.

10ACE

10ACEasked

Natural Dog Food Lamb, Vegies & Rice

Hi,
I have a Large Aussie Shepherd male dog aged 14 months. Can you tell me what quantities are needed to be given. He weighs 29.3 kilos. To date I have been giving him premium dried food but prefer to give him a raw diet. Thank you

1 answer
Biggles
Biggles

It would really depend on the Dog, the packet states between 500 & 750gms for that size dog. But its as guide only. I cut the roll into 3PIeces & then share that 1/3 between our 2 dogs with 3/4 cup of good quality dry food each, but our puppies get Spoilt & get leftovers sometimes, Try it & see how you go. I hope that was some help.

Yvonne

Yvonneasked

Natural Dog Food Angus Beef & Vegies Roll

Can you please let me know what exactly is in the "high protein cereal blend"? Thanks

1 answer
4Legs
Melissa C.4Legs

Hi Yvonne,
Thanks for your query. The high protein cereal blend is a mix of wheat flour and wheat gluten. We have recently updated our ingredient labelling to reflect this.
Kind regards,
Melissa and the 4Legs team

S M

S Masked

Natural Dog Food Chicken with Vegies & Pasta

What is the difference between the chicken with pasta and veggies roll and the chicken with pasta and veggies meat balls? I have a Great Dane and would like to know the difference between the 2 products as there is quite a price difference between the 2 products

2 answers
Harv
Harv

Sorry I can't help, we only use the meat balls.
I will have a look at the roll next time shopping

Regards

Harv

4Legs
Melissa C.4Legs

Hi S M, thanks for your query. The key difference between the two products is that our meatballs include a bigger variety of vegetables, including a special vegetable coating that includes coconut. They are also a more convenient offering, meaning no preparation is required and you can simply pour them out of the tray straight into your dog's bowl. Our roll product is more of a bulk offering.
Kind regards
Melissa and the 4Legs Team

Jenny

Jennyasked

Natural Dog Food

I purchased a 1.7kg roll (chicken, beef, kangaroo) expiry date September 2016 from my local Woolworths last week. On dicing the roll I have found what appears to be black metal filings in the product. I have thrown the roll, but I have kept a few of the filings and some of the wrapping. I would love to hear from you - hoping that this is not actually metal filings.

Jenny

2 answers
4Legs
Melissa C.4Legs

Hi Jenny,

Thank you for getting in touch with this complaint. I can assure you that we have metal detectors in place and are confident that these are not metal filings.

The Angus Beef roll contains some kangaroo meal, which we've included to help increase the animal protein available in the food. The black filings are actually not filings but, in fact, kangaroo hair, which should not be present in our kangaroo meal but evidently is.

So, whilst these hairs are very undesirable, we are confident that they would not have been in any way harmful to your dog if they had been consumed.

This is an issue that we have taken up with our meal supplier and if they can't resolve it, we will soon change.

I hope this outcome allays your concerns regarding the quality of our dog food roll. We would like to give you a refund for your discarded roll. Please contact us via helpdesk@4legs.com.au so that we can obtain your postal address.

Best regards, Olivia and the 4Legs Team.

Jenny
Jenny

Thanks for your reply Olivia. I am very glad to hear that the product did not contain metal filings. I am not chasing a refund - I just didn't like the thought of my dog or anyone else's dog consuming the filings. Thank you. Jenny.

wendex67

wendex67asked

Natural Dog Food

Could you please tell me how this product is cooked?

3 answers
Sarah
Sarah

The product is pre cooked so I serve it to my dog fresh from the fridge with some biscuits

4Legs
Melissa C.4Legs

Hi Wendex67, as Sarah kindly mentioned, all our products are pre cooked and ready to serve straight from the fridge.
Thanks,
Melissa and the 4Legs Team

wendex67
wendex67

But is it baked, fried, steamed or microwaved?

Jks

Jksasked

Natural Dog Food Chicken with Vegies & Pasta Roll

I am meant to put my dog on a high quality protein low phosphorus diet to assist kidney function. Does 4 Legs chicken with pasta fit this description? The mutt really likes the food but I need to know if it is nutritionally suited to his needs. Thank you. Keith

1 answer
4Legs
Melissa C.4Legs

Hi Keith,

Thank you for your enquiry regarding the use of 4Legs for managing poor kidney function in your dog. We are so sorry to hear that he is unwell. Unfortunately, none of the 4Legs range is really appropriate for his dietary requirements.

As you are obviously aware, dogs with chronic kidney failure require a specialised diet aimed at minimising ongoing clinical signs and slowing down progressive damage to the remaining functional kidney. The most important features of these diets are low sodium concentration, low phosphorus concentration, and at later stages of the disease, restricted protein levels. Prescription diets are designed to provide all the essential nutrients required by dogs with chronic kidney disease while maintaining low levels of the nutrients which can exacerbate clinical signs and damage to the kidneys. All our pet food is designed for normal, healthy animals and does not meet the specific requirement of your dog.

Best of luck and please let us know if you require any further information.

Kind Regards,
Dr. Felicity Banks
Veterinary Consultant
4Legs Pet Food Company

archimeg

archimegasked

Natural Dog Food

Is this a suitable diet for a 14 year old dog with kidney disease? He's becoming more fussy and won't eat the prescription diet recommended by vets.

2 answers
Jules
Jules

Hi. I'm not an expert in this area so I can't really advise you. We feed our new puppy human grade pet mince from the butcher with cooked macaroni and frozen vegetables, mixed with some dry food. She loves it!
Hope you can find something yummy for your dog.

4Legs
Melissa C.4Legs

Dear Archimeg,

Thank you for your enquiry.

As you are most likely well aware, dogs with renal disease require a specialised diet. These diets are aimed at minimising ongoing clinical signs and slowing down progressive damage to the remaining functional kidney. The most important features of these diets are low sodium concentration, low phosphorus concentration, and at later stages of the disease, restricted protein levels. Prescription diets are designed to provide all the essential nutrients required by dogs with chronic kidney disease while maintaining low levels of the nutrients which can exacerbate clinical signs and damage to the kidneys.

All our pet food is designed for normal, healthy animals and is not a low phosphorus formulation. I'm afraid it is not suitable for your dog.

We recommend speaking to your vet about an alternative diet, they might be able to suggest a diet that you can prepare at home.

Please let us know if there is anything else we can help you with. Best of luck with your dog.

Jen

Jenasked

Natural Dog Food

Hi is this product served cold or do you heat it up? Doesn't say on the packet so not sure. My pup hates find food ??

3 answers
Amy
Amy

I just serve it cold

4Legs
Melissa C.4Legs

Dear Jen,

Thank you for your enquiry. The food can be served chilled, direct from the fridge, or you can heat it up if you think your puppy would prefer it that way.

Please ensure that you do not serve it too hot.

Thank you Kindly

From Lauren and the 4Legs team.

Paige
Paige

I leave the portion I am going to serve out to room temperature before I give to my dogs, rather than feeding straight from the fridge.

pam greenbury

pam greenburyasked

Natural Dog Food

how many calories in chicken rice veg mix i have a pug and not sure how much to feed her per day?

1 answer
4Legs
Melissa C.4Legs

Hi Pam,
On an ‘As Fed’ basis the metabolisable energy (ME) level in the 900g Chicken, Rice & Vegies is approximately 185 kcal/100g. Please get in touch if you have any further questions. You can contact us via our helpdesk (helpdesk@4legs.com.au) or phone 1800 655 687 during business hours.

Best regards, Olivia and The 4Legs Team.

Lentils

Lentilsasked

Natural Dog Food

Is the chicken and pasta roll ok for puppies around 6 months?

2 answers
Marguerite
Marguerite

There's puppy food specific to their diet as part of the range.

4Legs
Melissa C.4Legs

Hi Lentils,

Puppies can be fed any of the 4Legs adult formulations as long as the adult food only makes up 25% of the diet and the rest of the food given is complete, balanced and correctly formulated for puppies. This is mainly due to the special calcium and phosphorus requirements of growing puppies.

The 4Legs Puppy Food is suitable as a sole diet for small and medium breed puppies. These breeds generally reach physical maturity between 8 and 12 months. After this time they can be fed an adult formulation.

Large and giant breed puppies have different dietary requirements compared to small and medium breeds. If you would like more information on how to feed your large or giant breed puppy please contact the 4Legs Help Desk via helpdesk@4legs.com.au or phone 1800 655 687.

Best regards, Olivia and the 4Legs Team.

Justin Schermer

Justin Schermerasked

Natural Dog Food

How much claories/kilo joules are in 100g of your vetpro5 kangaroo tray food?

This will tell me exactly how much I should feed my dog.

1 answer
4Legs
Melissa C.4Legs

Hi Justin,
On an ‘As Fed’ basis the metabolisable energy (ME) level in the 800g VetPro5 is approximately 160 kcal/100g. If you have any further questions please get in touch via our helpdesk (helpdesk@4legs.com.au) or phone 1800 655 687 during business hours.

Best regards, Olivia and The 4Legs Team.

melskye

melskyeasked

Natural Dog Food

I have just bought the meatballs, are these already cooked or need to be cooked?

2 answers
Marguerite
Marguerite

Hi there, these are cooked a little mostly fresh. It's a great product. Cheers!

4Legs
Melissa C.4Legs

Hi Melskye, the meatballs are cooked and ready for your dog to eat! Some dog owners like to warm them up but most dogs will happily gobble them up still cold from the fridge :) Cheers, Olivia and the 4Legs Team.

ajfella

ajfellaasked

Natural Dog Food

My dogs are 7 and 5 months old - I have been feeding them the chicken and rice from your product range with advance puppy plus - should I have been feeding them the puppy range? Is the advance puppy plus too much with this? Confused thanks x

2 answers
Marguerite
Marguerite

I fed my westie at aged 3 on bith puppy then transitioned to adult. All has been fine

4Legs
Melissa C.4Legs

Hi ajfella,

First of all I apologise for responding to your question so late!

Puppies can be fed any of the 4Legs adult formulations as long as the adult food only makes up 25% of the diet and the rest of the food given is complete, balanced and correctly formulated for puppies. This is mainly due to the special calcium and phosphorus requirements of growing puppies. So a combination of 4Legs Chicken and Rice with Advance Puppy Plus is fine so long as 75% of the meal is the Advance Puppy Plus.

4Legs has a 500g tray of Puppy Food that is suitable as a sole diet for small and medium breed puppies. These breeds generally reach physical maturity between 8 and 12 months. After this time they can be fed an adult formulation as their complete diet.

Large and giant breed puppies have different dietary requirements compared to small and medium breeds. If you would like more information on how to feed your large or giant breed puppy please contact the 4Legs Help Desk (helpdesk@4legs.com.au). You can also call us on 1800 655 687 during business hours.

Best regards, Olivia and the 4Legs Team.

Shireen

Shireenasked

Natural Dog Food

Hi how much do I feed my malted x yorkie? She's 1.9 kg and is 1 year 3 months old. Thanks

2 answers
Barb45
Barb45

I don't use this product due to the green dye along one side' fed it to my jack Russell once and she was unwell after.

4Legs
Melissa C.4Legs

Hi Shireen,

Thank you for your enquiry. We would recommend feeding your yorkie between 100 and 150 grams, then monitor her weight and adjust the amount accordingly. It will take you a while to use the whole packet, so we would also recommend that you freeze what you can't use within 3 days.

I presume you are using our 900g tray of meatballs, not the 1.7kg roll, but just in case and in response to the comment from Barb45, I would like to tell you that the green tinge on the outside of the 1.7kg dog roll is actually very common and whilst in might appear to come from our packaging, we can assure that it doesn't. Our packaging is food safe and made to very strict standards. We also have the same green tinge outcome when we cook with a clear label.

The green tinge is caused during the cooking process when hot air reacts with the copper - one of the minerals required as part of a complete and balanced diet for dogs.

Basically, during cooking the packaging expands and then the hot air between the packaging and the product causes this reaction.

Where the roll has been in contact with the tray it's sitting on, this phenomenon doesn't occur - hence the strip down the side of the roll that doesn't have the green tinge - this will often also coincide with the position of the clear seal due to the way the rolls come off the line.

Chloe Coloora

Chloe Colooraasked

Natural Dog Food

Can the rolls be portioned and frozen?.

2 answers
Amy
Amy

never tried it, but I can't see why not.

4Legs
Melissa C.4Legs

Hi Chloe,
Thanks for your enquiry. Yes, absolutely, the rolls can be portioned and frozen. If you have any further questions feel free to call us on 1800 655 687 or email helpdesk@4legs.com.au.
Best regards,
Olivia Ratten
4Legs Pet Food Company

margaret hammond

margaret hammondasked

Natural Dog Food

We have two toy pomeraniums (litter sisters). We have been feeding them this well over a year now. And yes they love it! One girl has maintained her beautiful figure however the other one has turned into a hippo! Would love to know how much we should be feeding them. Polly (the fat hippo) can hardly walk and is uncomfortable. Goes to show how yummy they think it is. How many ball should we be feeding the girls? They are spayed and six years old and there is only one that is fat.
Thanks

1 answer
4Legs
Melissa C.4Legs

Hi Margaret,

Thank you for your enquiry. Our vet consultant is happy to provide a feeding suggestion. She would first like to know: How much do each of your Pomeranians weigh? How many balls do they currently eat? Do they also eat some other kind of dog food each day? Do they also eat any treats/bones or table scraps each day?

Your are welcome to submit this information here, or email us via helpdesk@4legs.com.au

Best regards,

Olivia Ratten
4Legs Pet Food Company
1800 655 687

Doggie Mum

Doggie Mumasked

Natural Dog Food

Hi, my dog is Diabetic with Cushing's so the question is would this product be suitable for her?
Thank you

Doggie Mum

1 answer
4Legs
Melissa C.4Legs

Hi Doggie Mum,

Thank you for your enquiry.

4Legs is a high quality product however it is not a prescription diet and may not be appropriate for animals with specific dietary requirements. 4Legs is formulated for normal, healthy dogs. While in some cases it may be an appropriate diet for dogs with metabolic disorders, this must be determined by the veterinarian in charge of the case.

We would be happy to provide your veterinarian with any information they may need to determine if 4Legs is suitable for your dog. They can contact us on 03 9310 2600 or freecall 1800 655 687. Alternatively by email: helpdesk@4legs.com.au.

Best regards,
Olivia Ratten
4Legs Pet Food Company

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