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86 400

86 400

3.0 from 21 reviews · View Statistics

Reviews

3.0

21 reviews
  • Transparency
    1.7 (10)
  • Customer Service
    1.6 (11)
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Steve

SteveGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Home loans- a waste of time- don't even try

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home loans: you're taking on more risk than them

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Jake

JakeNSW, 2067

  • 15 reviews
  • 16 likes

Started off ok, but then started blocking my account relentlessly

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First 3 or 4 months were fine, however the last few months have been nothing but blocks placed on my account. Can't send more than $1000 at a time unless you call them, then they decide to be the judge of who you are allowed to send money.

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Aditya P.

Aditya P.

  • 2 reviews
  • 1 like

Card hacked; Fraudulent transaction made - they don't have a transaction block feature

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used for hardly one month, my card was used for a fraudulent transaction. Called customer support and they said they don't have a transaction block feature and can only raise a dispute. They have blocked my card though. Now I am without a card and need to wait 30 days to get my money back (if I get it). Good that I did not close my other bank account and waited for sometime before jumping ships.

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Kiara

KiaraSydney, NSW

They're holding my money ransom and wont unblock my account

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Rebecca R.

Rebecca R.Metropolitan Adelaide, SA

  • 4 reviews
  • 6 likes
  • Verified

Playground for Scammers Avoid

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Had no interest in recovering my lost funds to a scam artist. If anyone asks you to pay to one of this banks accounts avoid. This is a prime example of how easy it is for scammers to operate, account opened under a stolen ID. Did nothing to return my money even after reporting immediately.

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Ian

Ian

  • 3 reviews
  • 2 likes

Started out good.... benefits slowly eroded.

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When I joined 86400 - they boasted they had the highest bonus Interest rate in the market.
However, over 6-12 months they slowly reduced their interest rates outside of the RBA's rate changes. Now they are no longer offering a competitive interest rate.
Now they have advised from Nov 1 2020, balances of up to $50k will only get the bonus interest. Add to the fact you can only access your accounts via a mobile app (no desktop/web portal) - there really is no competitive advantage with these guys. I would recommend looking for alternative banks if you are looking for a good return on your savings with better options in accessing your accounts.

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Etienne

Etienne

  • 6 reviews
  • 12 likes

Has potential but..

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Was pleased by the potential of this bank but seriously disappointed by the random, weird payment issues. Customer service tends to treat you like an idiot when you ring up.

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Hamish

HamishGreater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

A long way to go..... problems galore

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Author1965

Author1965Sydney, NSW

  • 3 reviews
  • 2 likes
  • Verified

Incompetence at an almost unbelievable level

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us5

us5South East Queensland, QLD

  • 40 reviews
  • 37 likes
  • Verified

Unreliable with unhelpful poorly trained customer service.

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Questions & Answers

Jason P.

Jason P.asked

How do I transfer money from nab to 86400

No answers
Danger M.

Danger M.asked

how to deposit cash

No answers
Chris

Chrisasked

I received a card in the mail no instruction no information and no idea how come it arrived.

No answers

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