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99 Bikes SA, Prospect

99 Bikes SA, Prospect

1.0 from 5 reviews · View Statistics
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Reviews

1.0
5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(5)
  • Product Quality
    1.0 (4)
  • Return Claim MadeYes (2) · No (3)
  • Customer Service
    1.0 (4)
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Faulty E Bike

published

Bought a bike for just under 10k, Received after 2 weeks due to coming from interstate, Picked it up after it was cleared from their work shop but the battery does not charge, Had to take it back and still waiting 2 weeks later for it to be rectified, I was offered money back for the bike which means that i will have to wait for another bike to be shipped off from who ever i decide to go through, No help or no Loan bike as they do not have any. So 4 weeks later after spending a lot of money still have not taken it for a ride and no idea when it will be either, Should have ordered one online in the first place and i would have had a bike by now.

Product Quality
Customer Service

bike maintenance

published

Asked for inner bike tyres to be replaced with new inner tubes. As the back wheel tube had a slow puncturer.
NOOO, the repairer said nothing wrong with the tube - just swabbed it with the back wheel... would you believe the flipping tyre is flat again.... male chauvinist...

Not the first time I have not been given what I asked for... Spent alot of money there... Go elsewhere.

Product Quality
Customer Service

Other Bike Shops

 
 

0.0
(1,234)
Dave Korosy
Dave KorosyMetropolitan Adelaide, SA

inept service

published

After leaving the store discovered tyre was flat. Asked the people inside to repair the puncture but they said it would be easier to just pump it up. Then a young person came out and pumped it up so hard it exploded ruining a brand new tyre and tube. They didn't offer me any further help and I had to call my parents to take me home. These so called experts should of repaired the puncture first and not inflated a fat tyre so hard.

Product Quality
Customer Service
Bike Shops

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Steve J.
Steve J.Metropolitan Adelaide, SA

Faulty Product

published
Product Quality
Customer Service
Candice R.
Candice R.Metropolitan Adelaide, SA

Dont shop there

published

Cancelled a layby instore they wanted to deposit the money into my bank account keep getting told daily it was transfered the day before blah blah still waiting on money

Incentivised Review No
Return Claim MadeYes
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99 Bikes SA, Prospect

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