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99 Bikes WA, Joondalup

99 Bikes WA, Joondalup

4.3 from 14 reviews · View Statistics

Reviews

4.3

14 reviews
  • Product Quality
    4.9 (7)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    4.5 (8)
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Ginette Foo

Ginette FooPerth, WA

Bought 2 e bicycles from 99 bikes Joondalup

published

Tom was helpful and very informative on our e bicycles. Demonstrated the use of new Yakima fold click 3 bicycle rack. Definitely recommend Tom if you are looking to buy a new or replacement bicycle and any bicycle accessories.

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Chris

ChrisPerth, WA

99 Bikes was awsome

published

Great service. Jack helped me dicide on the best E Bike for me. Highly recommend this store and would shop there again.

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berethruu

berethruuPerth, WA

Great store, all round

published

Great prices and great communication.
Good for a laugh, a chat and advice for the RIGHT product, even when that product is on someone elses shelf.
They take care of me, so I'll take care of their bottom line

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VLWA

VLWAPerth, WA

  • 16 reviews
  • 8 likes

Excellent service, very helpful

published

I recently purchased a bike rack via click and collect at this store and it was a quick process. Got my bike rack and they were nice enough to load it into the car for me. Had a small issue and they went out of their way to help me and offer a solution. Good service, will be going back to them for more bike stuff.

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Paul Baxter

Paul BaxterPerth

  • 2 reviews

Excellent service

published

I needed a tyre repair at 4pm on a Sunday. Came in and spoke to Frank, he did it there and then. Very helpful and informative. Great job, thanks Frank, will bring my bike in for service for sure.

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Rude and awful service

published
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Incentivised ReviewNo
Return Claim MadeNo
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Caveman

CavemanPerth, WA

Bike Trainer for exercise of damaged Hip

published

Never heard of, 99 Bikes before. On a mission to find a suitable Bike Trainer & not only did they have a full range in stock !! But they also had a setup display.
Extremely knowledgeable in all products asked after. How good is it to receive ‘Great Customer Service’ U need to Visit this place.

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wendy

wendy

  • 2 reviews

Service

published

Big thank you to Jack at 99 bikes Joondalup for his services when i needed a small extra for my bike . No one else had this ramp and when i asked if could be sent he arranged for this and i received it 2 working days after discussing with him.
Very courteous on phone and very helpful
Thank you

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Sarah

SarahPerth, WA

Boys bike

published

Mark was super helpful and knowledgeable. Steered me away from a BMX which would have been too big and heavy for my 7 yr old. Stock was limited due to Covid, but obviously not the stores fault. Love the after service initiative that you take your new bike in to get checked and serviced 6 wks after purchase. Very happy so far, interested to see how the bike performs when my son starts riding it, it seems great quality.

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Lucas

LucasPerth, WA

Excellent service

published

The staff at this shop are excellent and always happy to help you with any of your enquires.This is the only place I will go to when I have an issue with my bike or to purchase parts etc.

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Oxana

OxanaPerth, WA

Affordable bikes, great customer service !

published

I bought two road bikes from 99 bikes in Joondalup recently, very happy with my purchase, guys in store were very friendly and helpful. I would highly recommend this store to everyone who likes cycling.

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Gavmeister

Gavmeister

  • 2 reviews

Pretty good service

published

Bought a carbon Merida Bahrain Scultura, but salesman despite doing a bike fit put me into a bike that was a size too small for me. It was pretty obvious to others dealers that i wasnt 5ft 8 but 6ft 1! No problems to 99Bikes, they were prepared to give me a full refund on the bike after 3 months...which is how long it took my legs to cease up and point to there being a real issue. Kudos for being prepared to fix the issue. I did really like the bike and found a great solution. So all ended well.

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Brendon

BrendonPerth

  • 2 reviews
  • 1 like

Knowledgeable friendly staff and great product range

published

The shop at Joondalup was really good to deal with. The staff were knowledge and took the time to understand what I was after.

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Gavin

GavinPerth, WA

  • 7 reviews
  • 5 likes

Lack of service. The customer is always wrong!!!

published

Went into 99 Bikes in Joondalup today to but two tyres. Asked about the $16 special advertised on their website http://www.99bikes.com.au/tyre-wirebead-bikecorp-city-ranger-700x35-hybrid , but all the CSO wanted to sell me was tyres for $45. He was not interested in me and started to argue with me.

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