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AJ Grant Group
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Great service
Following a recent hail storm AJ Grant Group carried out repairs to my damaged home. Assessor’s were very quick to come to my home. Repairs carried out quickly, very efficient and friendly workers.
- 2 reviews
Beyond anything I expected!
I cannot speak too highly of my experience with A.J. Grant. I needed a complete re-build of my toilet and laundry area and I was stressed at the thought of not being able to use them for any period of time especially since the toilet was the only one I have.
Then to add to this I have 7 dogs in residence, rescue dogs that may pose a risk to trades. All my concerns were addressed by the very organised and considerate project manager Roxanne Duncan. She arranged for temporary fencing for my dogs, a portable toilet and advised me of days that trad...
Thank you Anne for taking the time to leave such a thoughtful and detailed review. We are so pleased to know we have been able to help and guide you through what can be a difficult time.
We will b...
Read moree sure to pass this feedback onto Roxanne, with such a passion for customer service, she will really appreciate your kinds words.Excellent repair work, highly recommended
I had the A.J Grant team from Wagga Wagga just repair water damage to my ensuite and laundry, from the initial assessment with Matt and Andrew though to Beau and his team of tradesmen I am so thankful for the work performed
Prompt, efficient and top quality finishes
Cannot speak highly enough of the Wagga branch
Brilliant in every aspect.
Thank you so much for the feedback. We really appreciate the time you’ve taken to write such a lovely review.
Our team pride themselves in providing excellent customer service, I will be sure to pass on the feedback.
Thank you again.
- 6 reviews
- 2 likes
Bathroom Flood
Youi appointed AJ Grant to carry out our repairs. Frank the mould specialist was first in and brilliant. Then along came Shane and his team of workers to rip it out and literally rebuild our bathroom, toilet and adjoining bedroom. During the covid lockdown, they continued with the repairs to a certain point, as it was emergency work so got things to a stage where we had a bathroom and toilet back in use again. BRILLIANT WORKMANSHIP. BRILLIANT WORKERS. I cannot speak highly enough of Shane and his fellas. Their work ethics are 10/10. Quality of ...
Read morework is a 10/10. It did take longer due to restrictions which was out of everyone's control. AJ Grant were very quick in responding. YOUI were amazing too. Helen came and did the quote and it was all approved in a few days. Surprised at the bad reviews when we would give them the highest possible rating on our own experience. Thank you AJ Grant, Shane and his team and Helen for all being so professional and quick at getting the job done under such difficult times with covid-19 restrictions in place. They still managed to get it done. :)Hi Mrs Obi,
Thank you for the feedback and for taking the time to prepare such a lovely review.
It would be great to know specific details of your property so we can pass this feedback onto the branch and all parties involved. ...
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- 2 reviews
- 1 like
Mold restoration
I worked with Steve from the Mold Restoration part of the business and he was excellent to deal with. So thorough and kind. I couldn’t have asked for a nicer man to help with my Reno post storm.
- 2 reviews
Extremely happy customer
Chris was amazing to deal with, from the first phone call to the follow up call after the work was complete. Nothing at all was a problem and he always went above and beyond. All work was completed on time. Very highly recommended
Great satisfaction for work well done
Our house suffered roof damage as well as other damage to other parts of our property. AJGrant representatives were punctual and had an estimate in to our insurance company within a few days, once approved their Roofers, builders carpenters and ancillary trades people had to endure rain, wind and heat to restore our property to its original standard. These crews of tradespeople were polite, considerate and overall a pleasure to have in our property. I would highly recommend AJ Grant to anyone want their property restored. Totally satisfied. John Manson
Fanatic
Thankyou aj grant for all your help and support through this very hard time on our family due to a house fire. The build is amazing and we are very happy with all trades involved.
- Verified
A Very Happy Customer
I have heard some pretty bad stories in the past when it comes time to find and use tradesmen, however my experience was nothing short of fantastic. Last year AJ Grant tradesmen came and remodelled my old laundry. They supplied the tradesmen to install a new and efficient water heater as well as the remodelling of the laundry. The work was done very quickly and efficiently and all the tradesmen were very helpful.
This year, AJ Grant staff member Josh helped me no end with understanding the repair process for having a new roof installed. From...
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THANK YOU!!!
We had AJ Grant attend our insurance claim after recent storms, we found the staff to be professional and polite and on time. We understood the process from start to finish and the tradesmen were really helpful and informative, we would definitely use them again. Judith Sydney
Great Job top builder
I love what AJ Grant and their subcontractors did to my house. I was lost due to the pipe in the ceiling bursting and i didn't know what to do. When the AJ Grant assessor arrived he took care of everything. The lady on the phone gave me constant updates and my home was renewed quicker than i though possible. Thumbs up AJ's and thank you
Very prompt service
Assessor was prompt and very professional , explained the entire process and very helpful. Good knowledge of policy. Very impressed
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- 5 reviews
- 5 likes
10/10 rating for this company from start to finish.
I cant understand previous reviews as i have nothing but praise for this company. From the initial assessment to finished job, we were kept up to date on every step. We had a few problems , due to trade delays and they were all resolved very professionally. The team that replaced our roof were the best tradesmen that we have ever had , polite, great work ethic and went above and beyond for a great finished product. I wonder if some of these other comments are genuine ?. Thank goodness we did not attempt to organise this job ourselves.
Excellent job
Thank you Staff of AJ Grant, NRMA Insurance and tradies involved in our renovations. All persons we were involved with were courteous, supportive, and superseded our expectations. A really great job, by very professional people. Another huge thank you to all
- 5 reviews
Excellent job by builders and painter.
I found the A.J. Grant tradesmen to be excellent. Tradesmen were polite and professional. They had to repair lining under eaves and paint lining and fascia board - paint was matched perfectly.
Questions & Answers
Hello
First timer - is anyone having trouble getting someone from AJ GRANT to response or call back?
I have an 88 year old man(father in-law) in tears his home has been destroyed by a burst pipe and we are running out of patience with the lack of communication from AJ GRANTS
Hi Sam,
Thank you for reaching out. We are sorry to hear this has happened to your father in-law and would like to investigate this asap for you.
Can I refer you to communicate at reviews@ajgrantgrou...
…and the disappointment continues
The property has been left in a mess, this company is fake news and have the pictures to prove it. We have emailed, called and emailed again and we never get a respo...
Get an answer from our members and AJ Grant Group representatives
Details
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Thank you Val for the wonderful feedback. We are so please to hear the repairs were carried out to your satisfaction.
Read moreoup.com.au and provide your name and address. We would like to pass this feedback onto the parties concerned. Thank you again and have a lovely day.If it is not too much trouble, we ask if you can please email us reviews@ajgrantgr...