Reviewer Photos & Videos
Great helpful service
Excellent helpful service dealt with Jacqueline who explained products they could provide & what they could not - straight to the point. Put their chippy on the phone with my builder soughting out problems before they arose saving us time & $$$
Great service and product
Great communication and the staff were lovely, particularly Emma who was extremely helpful. I got 2 security screen doors, the quality of them seems great and they look fantastic. Selection of colours was somewhat limited as some aren't available in certain states. The exact Colourbond colour I wanted wasn't available, but the one I got looks really lovely anyway so I'm happy. Thanks!
We recently extended our house and purchased windows through Darren and his team at A&L. We loved the windows so much, we decided to replace all the windows in thew house. Their customer service, quality of window and cost were 2nd to none. Very happy with their service and the end product, feels like we are in a new home! Thanks Darren
Great product, pricing and service.
As a Builder in the south east cnr, I've had a great working relationship with A & L Windows for the last 20 years. It's a good product backed up with a great team like Darren and Rebecca. If there is ever an issue onsite they are happy to call by and resolve it with minimal fuss and down time. The service Dept also works really well and are very helpful. Well done A & L Windows . Graham
What a great service, very professional, good communication via telephone and emails with an excellent product that looks good on our new Hamptons home. We would recommend and definitely use again.
excellent customer service, great pricing!
I'm a residential builder here in south east Queensland, have been using the service of A&L windows now for many years. I found the team at A&L windows a pleasure to deal with, always a fast turn around time at a great price. Would not hesitate to pass on their services on to other builders or the general public.
The reviewer stated that an incentive was offered for this review
Friendly and Reliable
From the moment I sent my first email regarding an issue with my front door I received a response within minutes. Had several follow up calls confirming a time for service and updates to ensure I would be home. Dan and Dan were then able to come out 2 days earlier then planned. Super friendly and efficient - highly recommend!
Great Service, Great Product
Staff were easy to deal with, products work as they should. Problems were solved ASAP when we needed them to be. Would recommend to anyone looking at changing window fittings and doors.
- Verified customer
These guys offer outstanding service!
Recently built and A&L for our windows/doors and we've been happy all round with their service.
The boys came to install some screen doors, they were awesome and took time to take care of another window issue without hesitation. Thanks Daniel & Erick for everything!
Fantastic work from A&L
Firstly just want to say our job from A&L was only a small job in the scheme things but was a seamless process from your team.
Our dealings were with Lorna and she was tremendous to deal with. Polite, thourough and obviously knows her job inside and out. She is a great asset to your team.
To add to that the installer was also a pleasure to deal with and did a wonderful job.
We are really happy. Great work all round by A&L.
Can't say enough about Simon at A&L Windows. Simon came out to inspect a problem with our sliding windows and fixed them fantastically. Simon also explained how to alleviate future problems. Fantastic, professional service throughout.
Can’t say enough about Laura at A&L windows. Laura was so polite and professional when I needed to find the winder for our 10yr old windows. She had found them and had them in the post within an hour of my phone call. I received them in two days and can’t thank her enough. A wonderful company to do business with.
Daniel fitted out our palmview house then returned to fit a security door.The door settled and was catching so he returned and corrected the issue.Polite / prompt and very professional in his apraoach.Thanks mate.
Boutique Door installation
We had our boutique stacker sliding door installed today...Nev and Jordon were fabulous...not only does the door look great but they asked us questions to make sure it was going to be installed correctly for our flooring and gave us a run down of the door as the door is large and heavy...thanks Alan & Teena Teague
Questions & Answers
Can you advise how to restrict the window opening to 100ml for pool requirements
A&L M.A&L Windows
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
I have a home built by kookaburra homes in Murry Bridge SA that has two A&L semi frame less showers installed. Both bathrooms get soaked by water coming from both sides of the shower doors. A shower screen is supposed to keep the bathroom floor dry. Is it faulty fitting or do all of your semi frame less shower screens let water soak bathroom floors?
Lorna F.A&L Windows
Im based in QLD but will send this request to our S.A. Branch.
Can you email me on email@example.com with your address and contact details so i can give all the information.
Thanks so much , Customer Service Manager
Hi Neville here.
We had a home built by Indigo homes at Karalee QLD, handover June 2014. The Sliding Window Sashlock - QLD / NSW version has broken and fallen from the window when being closed. The window faces north and the sunlight has caused the plastic in the sashlock to become brittle and break. Is it still under warranty? If not how do I get the Sash lock replaced?
Lorna F.A&L Windows
Please email me your full address and i will arrange for a new one to be posted to you. firstname.lastname@example.org
Thank you for your prompt reply to my question. I am grateful for your help. Address as follows:
Mr N Jesse 121 Diamantina Circle Karalee 4306.
Lorna F.A&L Windows
I will post you out a couple today. Just so you have some spares. They come with instructions.
Best regards, Lorna Fabian - Customer Service Manager
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