Reviewer Photos & Videos
After a few calls with ongoing issues with two french doors, the problem was solved today in a matter of minutes with the expertise of Daniel & Michael.
It was an experience to witness these two guys using there skills.
I would certainly recommend A&L Windows because of there backup service.
Many thanks John & Anne Peck Site 232 Halcyon
Great customer service!
Had a window installed by A&L that was broken by an outsider. Spoke to Rebecca who was prompt to get the job organised. There were some initial confusions due to somebody else managing this job, but Rebecca was quick to get this issues ironed out and resolve the matter!
Refer Pictures attached this has been going for 3 months now all they say is provide more pictures
Updated Review as since last review - A&L Supervisor and the Team member called and they clarified the reasons for delay and their response has been swift.
Our house is nearing 2 years old not happy with the result.
Have been calling them since Late January 2020 all they need is more pictures still no result. Acknowledge Corina Virus delay however whenever i call them all they say is Mgmt is reviewing pictures. Possibly waiting for the window to rot- as during heavy rains water and moisture seeps through.
Friendly & prompt service!
Just finished building a home and had a few issues with the Laundry sliding door. When A&L was contacted, they had a representative named Daniel come out within a few days to replace the whole door including to remember we had a doggy door installed with it. Thanks for the great service Daniel, very happy!
Great Customer Service
I needed to replace the cylinder door locks that I bought from the company because they had the same keys as some other doors locks that we have in the house. With no questions asked, the products were already packed by Jaqueline and kept with Jenifer in the Reception. Jenifer and Jacqueline response was professional and were able to provide positive response to my other enquiries. I was very impressed and pleased.
Two perfect young gentlemen
Had some rectification work done to-day by Corey and Callum from A&L windows and doors. Two of the most polite young gentlemen we have had in our home. They are a credit not only to themselves but also the their company and owners.
Rob & Rhonda.
Fantastic product and service.
My whole house is fitted with A&L windows and doors, they are a fantastic product, very reliable and work really well. Jenny and the team at A&L windows and doors provide a very professional service.
Thanks, Keep up the great work.
Service men/women from A&L
Big thumbs up the the service people at A&L. Jana, Simon, David and Glen. Nothing a trouble and totally respectful of our concerns with replacement doors. A&L need to be congratulated as well for the support they gave us with warranty work at my home. I would thoroughly recommend this company and the customer service supplied by all.
At our job at Daniel dr rochedale we had a issue with the door on the day of install ( travel damage to the jamb ) our contact at A&L windows went over and above without any fuss to have this repaired and completed the same day . Out standing work to Terrelle and her team thank you
Questions & Answers
Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks
Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?
Lorna F.A&L Windows
Please email all your details on email@example.com and i can organise replacements for you.
Can you advise how to restrict the window opening to 100ml for pool requirements
A&L M.A&L Windows
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
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