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These guys offer outstanding service!
Recently built and A&L for our windows/doors and we've been happy all round with their service.
The boys came to install some screen doors, they were awesome and took time to take care of another window issue without hesitation. Thanks Daniel & Erick for everything!
Fantastic work from A&L
Firstly just want to say our job from A&L was only a small job in the scheme things but was a seamless process from your team.
Our dealings were with Lorna and she was tremendous to deal with. Polite, thourough and obviously knows her job inside and out. She is a great asset to your team.
To add to that the installer was also a pleasure to deal with and did a wonderful job.
We are really happy. Great work all round by A&L.
Can't say enough about Simon at A&L Windows. Simon came out to inspect a problem with our sliding windows and fixed them fantastically. Simon also explained how to alleviate future problems. Fantastic, professional service throughout.
Can’t say enough about Laura at A&L windows. Laura was so polite and professional when I needed to find the winder for our 10yr old windows. She had found them and had them in the post within an hour of my phone call. I received them in two days and can’t thank her enough. A wonderful company to do business with.
Daniel fitted out our palmview house then returned to fit a security door.The door settled and was catching so he returned and corrected the issue.Polite / prompt and very professional in his apraoach.Thanks mate.
Quick and friendly service
I had Corey & neville at my house today to fix some issues with our bifold doors, they were very friendly and had great knowledge of products, were able to fix the issues easily. Very pleased to have these gentleman onsite.
Boutique Door installation
We had our boutique stacker sliding door installed today...Nev and Jordon were fabulous...not only does the door look great but they asked us questions to make sure it was going to be installed correctly for our flooring and gave us a run down of the door as the door is large and heavy...thanks Alan & Teena Teague
One of our best Suppliers
A L Windows deal with our whole conpany, east coast , and the help and service from the respective area reps , is fantastic , the girls are always willing to help and speed things up if they can special mention to our rep KM .
the service techs are really good too and if you need something done urgent , nothing is a problem
espescially when time frames are tight
Well done A L
Installation of pet mesh fly screen's
Nev and Erik did a superb job of installing fly screens to 3 sets of doors. I found there details on the Windows frames.
Prompt delivery and communication.
Price was competitive too.
Would definately recommend this business.
Friendly & prompt service!
Just finished building a home and had a few issues with the Laundry sliding door. When A&L was contacted, they had a representative named Daniel come out within a few days to replace the whole door including to remember we had a doggy door installed with it. Thanks for the great service Daniel, very happy!
Thanks for coming out today Michael and completing our requests it is greatly appreciated.
Thanks also for giving us a heads up on the ins and outs of the windows installed in our home too, great product knowledge and information.
Good to see workers taking pride in their work and going that one step above what is required to do well done.
The installation team (Nev and Corey) arrived on time, completed the job very efficiently, provided valuable advice on all questions asked, was very polite, professional and did the job maintaining the required social distances (COVID-19 mandatory requirement these day). We are ordering additional items as we were very happy with price, quality of the product and execution of installation.
Best customer service ever seen
Through changes of ownership of our house the window keys were lost. Jenny from the Staplyton store was polite and in a very short while had replacements to us. She hunted through the records to find the key we needed quickly.
Great Customer service
I would like to thank Jacqueline for her prompt service in providing me with the materials I needed for my repair job right away. From the moment of my first call to A&L to when I was told the items were waiting for pick up was only about 2 hours.
Great screen door
Waiting for our front door screen to be installed, call window set for 0630-0900. Callam called us from the front gate at 0645 and job done by 0715 ! How good was that. Door looks great and installation was efficient. Callam vacuumed the wood shavings too! Previous window glazing job done professionally as well.
Great Service in Difficult Times
Mortice lock stopped working, A&L were very responsive scheduling service call, due to lockdown couldn’t happen but they posted out (even under lockdown) a replacement lock which I was able to install myself. Very happy! Great service!
Questions & Answers
Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks
Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?
Lorna F.A&L Windows
Please email all your details on email@example.com and i can organise replacements for you.
Can you advise how to restrict the window opening to 100ml for pool requirements
A&L M.A&L Windows
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
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