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A&L Windows

A&L Windows (page 3 of 14)

4.3 from 459 reviews

Reviews

4.8

261 reviews
5
(240)
4
(13)
3
(0)
2
(0)
1
(8)
  • Product Quality
    4.8 (214)
  • Return Claim MadeYes · No (261)
  • Job Satisfaction
    4.8 (161)
  • Customer Service
    4.8 (217)
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Paul

PaulSouth East Queensland, QLD

Consistantly great service

published

I have been dealing with A & L for a number of years as an employee of a large residential home builder in QLD. Gina our dedicated service officer is always going beyond the call of duty to deliver great consistant service. This is a key factor to helping us deliver the same great service to our own customers. Thanks Gina and team A & L

1 comment
A&L Windows
Lorna F.A&L Windows

Perfect

published

I’d like to give a big thank you to Katelyn M. She is absolutely a pleasure to deal with. Always willing to help out when it’s needed the most. I would have to say Katelyn is Great asset to the A&L team.

1 comment
A&L Windows
Lorna F.A&L Windows
Julie

JulieSouth East Queensland, QLD

Great Business Partner to work with

published

I have been working with A&L for many years now, as one of our trusted business partners. Darren and Gina have always been an absolute pleasure to deal with in terms of both Sales and Technical assistance. They are both extremely knowledgeable, responsive, helpful and dedicated, making my job easier, and most of all helping our customers. Thank you team!

1 comment
A&L Windows
Lorna F.A&L Windows
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Claws

ClawsGreater Melbourne (Metropolitan), VIC

  • 2 reviews

After Sales Perfection

published

I'd like to say a big "thank you" to the A&L Windows team.
Recently I had cause to contact A&L Windows regarding a service requirement - the team were extremely helpful and the request was resolved.
Well done to everyone involved.

1 comment
A&L Windows
Lorna F.A&L Windows
Peter

Peter

  • 2 reviews

A great service from start to finish.

published

We would like to thank Jacqueline & Laura from the A&L Internal Sales team in Brisbane for their friendly and prompt information and quotes regarding our sliding door fly screens. What was even more amazing was that Andy drove from Brisbane to Harrington (NSW) to install them. Andy had just driven over 600km's and installed the four screens to a very high standard. We would like to thank all three of you for a fantastic service.
Kerrie & Peter
Harrington NSW

1 comment
A&L Windows
Lorna F.A&L Windows

Great service and awesome products

published

I have used A&L windows at my house. Service from them was fantastic particularly Daniel Brecknell was awesome. He gave me some good advice and his finishes were perfect. I totally recommend A&L windows.

1 comment
A&L Windows
Lorna F.A&L Windows
ElleS

ElleSSouth East Queensland, QLD

Thank you Darren!

published

We speak with Darren on a regular basis; he is always genuinely helpful and nothing is too much trouble - the information we receive goes above & beyond the expectation. Very much appreciated.

1 comment
A&L Windows
Lorna F.A&L Windows

Great Service

published

I called and spoke with Lisa Egan who promptly sent me a quote for fly screens to my house, it was a quick easy service. I would highly recommend this company.
Thank you!

1 comment
A&L Windows
Lorna F.A&L Windows
Valued Customer

Valued CustomerHunter Region, NSW

Outstanding Service

published

I deal with Craig Crossley on a daily basis, his deminor is exceptional and no issue big or small is ever an problem. Craig always responds with an answer in a timely manner and is always on hand to assist wherever he can. It has been a pleasure since he has been on board.

1 comment
A&L Windows
Lorna F.A&L Windows
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Happy Customer

Happy CustomerSouth East Queensland, QLD

Exceptional service.

published

I deal with Katelyn Moore on a weekly basis and her service and communication is awesome. She is always happy to help prompt with her quotes. She also keeps me updated on quote status if there is a delay.

1 comment
A&L Windows
Lorna F.A&L Windows

Good solution to our problem

published

We needed screens that met regulatory standards as windows overlooked a pool. However, we didn't want to overspend or interrupt the views. We got a speedy, friendly service from the A&L team (Katelyn) and very happy with the product now it has been installed.

1 comment
A&L Windows
Lorna F.A&L Windows
Dom B.

Dom B.Sydney, NSW

Excellence customer care

published

We just purchased the house that is about 3 years old fitted with A&L windows and doors. While the sliding doors still run smoothly, some window sliding doors are a bit hard to slide. When contact A&L head office, I talked to Michelle Edie who is very friendly and helpful. She explained to me the reason and sent to me some parts for repairing window sliding trouble. I was surprised and happy for the level of services that I have received. Excellence customer care.

1 comment
A&L Windows
Lorna F.A&L Windows
Alex Wolter

Alex WolterSouth East Queensland, QLD

Service second to none.

published

Deal with Emma @ A&L on a weekly basis on an average of 60 homes per year.
Customer service is excellent, prompt replies, quick turn around with quotes and always happy to answer even the silliest of questions.

1 comment
A&L Windows
Lorna F.A&L Windows

Excellent service

published

Excellent service from our account manager, there's a lot of moving parts in building however having professional account manager who has the technical knowledge goes a long way in supporting the builders achieve a positive outcome.

1 comment
A&L Windows
Lorna F.A&L Windows

So helpful. Great product!

published

We used A&L windows for security screens on our windows. The service was fast, efficient and hassle free. The customer service staff (Jacqueline and Michelle) are also so friendly and helpful.

1 comment
A&L Windows
Lorna F.A&L Windows
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  • Verified customer

Fast accurate service every time

published

Our representative, Laura, is always happy to help, answer questions and provides us with quick and accurate pricing every time.
Incredibly happy with her service every time and always provides detailed and informative quotes with exactly what we need.

1 comment
A&L Windows
Lorna F.A&L Windows
Croker's Glass Pty Ltd

Croker's Glass Pty LtdSouth East Queensland, QLD

Excellent service

published

Andy helped out with some products we required. He provided us with excellent, efficient service and went above and beyond to make sure we were completely satisfied with our dealings with A&L.
Much appreciated.

1 comment
A&L Windows
Lorna F.A&L Windows
Julie

JulieMurray Region, NSW

Great company

published

Required a spared part being wheels for a 2nd A & L door we purchased from elsewhere. Staff know their product and supplied the correct part we received in 24 hours

1 comment
A&L Windows
Lorna F.A&L Windows
David H.

David H.South East Queensland, QLD

Great service and support

published

Our company has been working with A and L for years now. On time delivery and great customer support from Hayley means a hassle free process from start to finish. I would highly recommended working with the team on your next project.

1 comment
A&L Windows
Lorna F.A&L Windows
Michael

MichaelSouth East Queensland, QLD

Advice and service

published

We use A&L regularly. Ben looks after our jobs and whenever we need help or advice he has always come through for us. Very knowledgeable and enthusiastic, it is always a pleasure to have him onsite.

1 comment
A&L Windows
Lorna F.A&L Windows
Page 3 of 14
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Questions & Answers

Mellkate73

Mellkate73asked

Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks

1 answer
A&L Windows
Lorna F.A&L Windows

Good morning,

Can you email me your address and details to lfabian@alwindows.com.au.

Thanks, Lorna Fabian - Customer Service Manager

Thierry P.

Thierry P.asked

Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?

1 answer
A&L Windows
Lorna F.A&L Windows

Hi,

Please email all your details on lfabian@alwindows.com.au and i can organise replacements for you.

Thanks

Ainsley S.

Ainsley S.asked

Can you advise how to restrict the window opening to 100ml for pool requirements

1 answer
A&L Windows
A&L M.A&L Windows

Hi Ainsley
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
Regards Amy

Get an answer from our members and A&L Windows representatives

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