Reviewer Photos & Videos
Consistantly great service
I have been dealing with A & L for a number of years as an employee of a large residential home builder in QLD. Gina our dedicated service officer is always going beyond the call of duty to deliver great consistant service. This is a key factor to helping us deliver the same great service to our own customers. Thanks Gina and team A & L
Great Business Partner to work with
I have been working with A&L for many years now, as one of our trusted business partners. Darren and Gina have always been an absolute pleasure to deal with in terms of both Sales and Technical assistance. They are both extremely knowledgeable, responsive, helpful and dedicated, making my job easier, and most of all helping our customers. Thank you team!
A great service from start to finish.
We would like to thank Jacqueline & Laura from the A&L Internal Sales team in Brisbane for their friendly and prompt information and quotes regarding our sliding door fly screens. What was even more amazing was that Andy drove from Brisbane to Harrington (NSW) to install them. Andy had just driven over 600km's and installed the four screens to a very high standard. We would like to thank all three of you for a fantastic service.
Kerrie & Peter
I deal with Craig Crossley on a daily basis, his deminor is exceptional and no issue big or small is ever an problem. Craig always responds with an answer in a timely manner and is always on hand to assist wherever he can. It has been a pleasure since he has been on board.
Good solution to our problem
We needed screens that met regulatory standards as windows overlooked a pool. However, we didn't want to overspend or interrupt the views. We got a speedy, friendly service from the A&L team (Katelyn) and very happy with the product now it has been installed.
Excellence customer care
We just purchased the house that is about 3 years old fitted with A&L windows and doors. While the sliding doors still run smoothly, some window sliding doors are a bit hard to slide. When contact A&L head office, I talked to Michelle Edie who is very friendly and helpful. She explained to me the reason and sent to me some parts for repairing window sliding trouble. I was surprised and happy for the level of services that I have received. Excellence customer care.
- Verified customer
Fast accurate service every time
Our representative, Laura, is always happy to help, answer questions and provides us with quick and accurate pricing every time.
Incredibly happy with her service every time and always provides detailed and informative quotes with exactly what we need.
Questions & Answers
Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks
Lorna F.A&L Windows
Can you email me your address and details to firstname.lastname@example.org.
Thanks, Lorna Fabian - Customer Service Manager
Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?
Lorna F.A&L Windows
Please email all your details on email@example.com and i can organise replacements for you.
Can you advise how to restrict the window opening to 100ml for pool requirements
A&L M.A&L Windows
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
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