??!
1 photo
A&L Windows

A&L Windows (page 4 of 23)

4.3 from 452 reviews

Reviews

4.3

452 reviews
5
(348)
4
(20)
3
(5)
2
(11)
1
(68)
  • Product Quality
    4.8 (245)
  • Return Claim MadeYes (13) · No (256)
  • Job Satisfaction
    4.8 (190)
  • Customer Service
    4.8 (249)
Previous
Next

Reviewer Photos & Videos

  • More
sarat

saratQueensland

excellent service

published

I am working as an estimator, and my first point of contact is Katelyn Moore @Internal Sales is damn quick at responding to your queries and a good customer service. Overall excellent service. :).

1 comment
A&L Windows
Lorna F.A&L Windows
Dom B.

Dom B.Sydney, NSW

Excellence customer care

published

We just purchased the house that is about 3 years old fitted with A&L windows and doors. While the sliding doors still run smoothly, some window sliding doors are a bit hard to slide. When contact A&L head office, I talked to Michelle Edie who is very friendly and helpful. She explained to me the reason and sent to me some parts for repairing window sliding trouble. I was surprised and happy for the level of services that I have received. Excellence customer care.

1 comment
A&L Windows
Lorna F.A&L Windows
Chris Taylor

Chris TaylorSouth East Queensland, QLD

Top notch service.

published

I have been a site supervisor at Landmark building fans developments for 2.5 years now, and my first point of contact is Emma Cluff. I can’t speak highly enough about Emma’s professionalism and her work ethic. I know if I ever have any troubles onsite I will have a same day response and solution. Emma goes above and beyond and I would highly recommend her and the whole A&L windows team.

Greatly appreciated
Chris Taylor
Site supervisor Landmark Building and Developments

1 comment
A&L Windows
Lorna F.A&L Windows
Door & Window Shops

Find out how A&L Windows compares to other Door & Window Shops

Know better, choose better.

Compare all
Alex Wolter

Alex WolterSouth East Queensland, QLD

Service second to none.

published

Deal with Emma @ A&L on a weekly basis on an average of 60 homes per year.
Customer service is excellent, prompt replies, quick turn around with quotes and always happy to answer even the silliest of questions.

1 comment
A&L Windows
Lorna F.A&L Windows

Excellent service

published

Excellent service from our account manager, there's a lot of moving parts in building however having professional account manager who has the technical knowledge goes a long way in supporting the builders achieve a positive outcome.

1 comment
A&L Windows
Lorna F.A&L Windows

So helpful. Great product!

published

We used A&L windows for security screens on our windows. The service was fast, efficient and hassle free. The customer service staff (Jacqueline and Michelle) are also so friendly and helpful.

1 comment
A&L Windows
Lorna F.A&L Windows
  • Verified customer

Fast accurate service every time

published

Our representative, Laura, is always happy to help, answer questions and provides us with quick and accurate pricing every time.
Incredibly happy with her service every time and always provides detailed and informative quotes with exactly what we need.

1 comment
A&L Windows
Lorna F.A&L Windows
Croker's Glass Pty Ltd

Croker's Glass Pty LtdSouth East Queensland, QLD

Excellent service

published

Andy helped out with some products we required. He provided us with excellent, efficient service and went above and beyond to make sure we were completely satisfied with our dealings with A&L.
Much appreciated.

1 comment
A&L Windows
Lorna F.A&L Windows
Julie

JulieMurray Region, NSW

Great company

published

Required a spared part being wheels for a 2nd A & L door we purchased from elsewhere. Staff know their product and supplied the correct part we received in 24 hours

1 comment
A&L Windows
Lorna F.A&L Windows
Door & Window Shops

Find out how A&L Windows compares to other Door & Window Shops

Know better, choose better.

Compare all
David H.

David H.South East Queensland, QLD

Great service and support

published

Our company has been working with A and L for years now. On time delivery and great customer support from Hayley means a hassle free process from start to finish. I would highly recommended working with the team on your next project.

1 comment
A&L Windows
Lorna F.A&L Windows
Michael

MichaelSouth East Queensland, QLD

Advice and service

published

We use A&L regularly. Ben looks after our jobs and whenever we need help or advice he has always come through for us. Very knowledgeable and enthusiastic, it is always a pleasure to have him onsite.

1 comment
A&L Windows
Lorna F.A&L Windows

Great service. Great Job

published

We had security screens installed by Ben. He came and measured, quoted and installed them . The screens are fantastic and Ben was wonderful. Thoroughly recommend A and L windows and the work done by Ben.

1 comment
A&L Windows
Lorna F.A&L Windows
Gayle keenan

Gayle keenanSouthwest, VIC

Window replacement

published

It is so great to deal with a company that cares about customers. My concern was investigated and followed up promptly. On the day the window was replaced I was phoned with the exact time they would arrive which was great.

1 comment
A&L Windows
Lorna F.A&L Windows
Kate Hall

Kate HallSouth East Queensland, QLD

So happy with the outcome

published

I had a lovely guy called Ben come out and fit a laundry screen door at my place. I was very very please with not only his knowledge of the product but his courteous manner and effective insulation. If I need anything else done, I will be contacting A & L first and asking for Ben. So happy. Thank you .

1 comment
A&L Windows
Lorna F.A&L Windows
Darren

DarrenSouth East Queensland, QLD

Replacement window lock

published

I needed a new lock so contacted A and L windows . The staff were very helpful and arranged to have the lock sent that day .great service and look forward to using them again

1 comment
A&L Windows
Lorna F.A&L Windows
Door & Window Shops

Find out how A&L Windows compares to other Door & Window Shops

Know better, choose better.

Compare all
Jesse Watson

Jesse WatsonSouth East Queensland, QLD

Excellent Product

published

We had a Bi-Fold Window Installed by Ben Kennan from A & L Windows, it is an excellent addition to our Kitchen and we couldn't be more happy with it. Thank you to Ben and the team at A & L Windows

1 comment
A&L Windows
Lorna F.A&L Windows

Great Service

published

Demi from internal sales does a great job communicating swiftly and effectively. She promptly answers questions and resolves any possible issues before they make it to site. Great service, thank you.

1 comment
A&L Windows
Lorna F.A&L Windows
Gents

GentsGreater Melbourne (Inner), VIC

  • 2 reviews

Great service

published

Great service from Katelyn @ A&L’s service department. Always replies promptly and has a good knowledge of the product. She is great with our customers and priorities issues when required. Thanks again for your great service!

1 comment
A&L Windows
Lorna F.A&L Windows
michael f

michael f

  • 3 reviews

New window locks

published

We purchased a home that’s 9 years old
and a few of the window locks had been broken . I called to get some replacements and spoke with Lorna who advised me on the new A&L lock. I purchased enough to do all our windows and they arrived a few days later. They were easy to put on and a lot better then the previous ones. Great product and customer service . Thanks A&L.

1 comment
A&L Windows
Lorna F.A&L Windows

Good Customer After Care

published

Thanks to A & L for great after care service - I thought I would be in for big dollars to make my windows work / slide easily and was delighted that a small part makes all the difference, they are like new, Jacqueline was very helpful - Good Customer After Care

1 comment
A&L Windows
Lorna F.A&L Windows
Page 4 of 23
See all A&L Windows reviews

Questions & Answers

Mellkate73

Mellkate73asked

Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks

1 answer
A&L Windows
Lorna F.A&L Windows

Good morning,

Can you email me your address and details to lfabian@alwindows.com.au.

Thanks, Lorna Fabian - Customer Service Manager

Thierry P.

Thierry P.asked

Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?

1 answer
A&L Windows
Lorna F.A&L Windows

Hi,

Please email all your details on lfabian@alwindows.com.au and i can organise replacements for you.

Thanks

Ainsley S.

Ainsley S.asked

Can you advise how to restrict the window opening to 100ml for pool requirements

1 answer
A&L Windows
A&L M.A&L Windows

Hi Ainsley
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
Regards Amy

Get an answer from our members and A&L Windows representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.