Reviewer Photos & Videos
Excellence customer care
We just purchased the house that is about 3 years old fitted with A&L windows and doors. While the sliding doors still run smoothly, some window sliding doors are a bit hard to slide. When contact A&L head office, I talked to Michelle Edie who is very friendly and helpful. She explained to me the reason and sent to me some parts for repairing window sliding trouble. I was surprised and happy for the level of services that I have received. Excellence customer care.
Top notch service.
I have been a site supervisor at Landmark building fans developments for 2.5 years now, and my first point of contact is Emma Cluff. I can’t speak highly enough about Emma’s professionalism and her work ethic. I know if I ever have any troubles onsite I will have a same day response and solution. Emma goes above and beyond and I would highly recommend her and the whole A&L windows team.
Site supervisor Landmark Building and Developments
- Verified customer
Fast accurate service every time
Our representative, Laura, is always happy to help, answer questions and provides us with quick and accurate pricing every time.
Incredibly happy with her service every time and always provides detailed and informative quotes with exactly what we need.
So happy with the outcome
I had a lovely guy called Ben come out and fit a laundry screen door at my place. I was very very please with not only his knowledge of the product but his courteous manner and effective insulation. If I need anything else done, I will be contacting A & L first and asking for Ben. So happy. Thank you .
New window locks
We purchased a home that’s 9 years old
and a few of the window locks had been broken . I called to get some replacements and spoke with Lorna who advised me on the new A&L lock. I purchased enough to do all our windows and they arrived a few days later. They were easy to put on and a lot better then the previous ones. Great product and customer service . Thanks A&L.
Good Customer After Care
Thanks to A & L for great after care service - I thought I would be in for big dollars to make my windows work / slide easily and was delighted that a small part makes all the difference, they are like new, Jacqueline was very helpful - Good Customer After Care
Questions & Answers
Hi, I too have 5 AL sliding window locks broken, why are they flipping off? We don’t use the locks. How do we replace these? Thanks
Lorna F.A&L Windows
Can you email me your address and details to email@example.com.
Thanks, Lorna Fabian - Customer Service Manager
Hi. I have 5 sliding windows that needs new locks. They are about 5 years old. Are they still under warranty?
Lorna F.A&L Windows
Please email all your details on firstname.lastname@example.org and i can organise replacements for you.
Can you advise how to restrict the window opening to 100ml for pool requirements
A&L M.A&L Windows
Can you please advise what type of window ie Sliding, Awning (Wind out from bottom), Louvre, Double Hung (2 sashes that slide vertically) you are requring to restrict as each type requires a different method.
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