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The overall finish of the camper is pretty shoddy when you think what the asking price is. Others agree but reckon you can make improvements yourself, but why should you
Purchased in May 2021 for $35,000.00.
- 3 reviews
- 21 likes
There are so many great things about the Avan (eg easy to tow, no canvas, easy to set up, space can be used efficiently etc). However, it is sadly let down by atrocious after sales service. The manufacturer simply doesn't care and dealer support is totally dependent on who you happen to be dealing with. Do not buy an Avan unless you are willing to attend to issues yourself. It's an absolute shame. If there was a competitor that offered a similar product with a reasonable amount of service, the Aliner would be dead. Would I buy another one or re...
Read morecommend one to anyone else? It would only be on the basis that you went into the deal with your eyes wide open. The van itself is a 4 out of 5 (only let down by quality control). Service is 1 out 5. To me, service is critical, hence my rating of 2 out 5. Easy to tow, space efficient, light and airy, waterproof, quick to set up, available space can be well utilised with some simple additions. They're not cheap, quality issues encountered, zero care factor in after sales service, roof panels are light and easy to damage, needs a fair bit of strength to pop it up particularly with an annex attached.
Would be interested to know if Avan actually complied and refunded your purchase price. My guess is, you are still waiting.
Questions & Answers
Hi I have a 2000 avan aliner and am having a lot of trouble with my tap , the pump doesn’t work. Every time I get it ‘fixed’ ( 3 times) within 5 minutes it’s broken again. The last time the caravan repairer put in a larger pump, but when I started pumping the handle the interior lights started flashing and the tap didn’t work.
Is this a problem for this avan? How can I fix it?
Hi, We've just bought a 2005 Avan Aliner and would like to increase ground clearance a couple of inches. The rims are 14" and going to 15" with a higher profile tyre is an one idea. Before going down that path, can someone tell me if this is possible ie done it themselves and if there are any challenging consequences to doing this? Another idea is a body lift. I've no idea if this can be done or if a kit is available or who to contact to make further enquiries. Any advice would be greatly appreciated. Thank you. Kind regards, Brian and Leanne Kerr
There's some discussion of this on this very good video - https://www.youtube.com/watch?v=-yv9SQYVlC0&t=4s
Get an answer from our members and A'van representatives
Details
 A'van Aliner 14.0(1) |  A'van Aliner 1D2.0(5) |  A'van Aliner 2B5.0(1) |  A'van Aliner 34.3(3) | |
|---|---|---|---|---|
| Category | Caravans | Caravans | Caravans | Caravans |
| Sleeping Capacity | 3 people | 3 people | 3 people | 3 people |
| Tare Weight | 830 kg | 830 kg | 830 kg | 830 kg |
| Travel Length | 4.85 m | 4.85 m | 4.85 m | 4.85 m |
| Dimensions | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm |
| Bathroom / Laundry Inclusions | Shower | Shower | Shower | Shower |
| Exterior Features | 240V Power Point | 240V Power Point | 240V Power Point | 240V Power Point |
| Interior Features | Air Conditioning | Air Conditioning | Air Conditioning | Air Conditioning |
| Kitchen Inclusions | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Release date | Mar 2007 | Mar 2007 | Mar 2007 | Mar 2007 |
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We thought we would love our van but after 39 faults 5 which were defects with the RMS and two CTTT hearings and 10 visits to get repairs we dont love our van anymore. Avan has been ordered to return our full purchase price.