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Smiley JimAU
- 3 reviews
- 21 likes
Concept A plus - Service C Minus
There are so many great things about the Avan (eg easy to tow, no canvas, easy to set up, space can be used efficiently etc). However, it is sadly let down by atrocious after sales service. The manufacturer simply doesn't care and dealer support is totally dependent on who you happen to be dealing with. Do not buy an Avan unless you are willing to attend to issues yourself. It's an absolute shame. If there was a competitor that offered a similar product with a reasonable amount of service, the Aliner would be dead. Would I buy another one or re...Read more
commend one to anyone else? It would only be on the basis that you went into the deal with your eyes wide open. The van itself is a 4 out of 5 (only let down by quality control). Service is 1 out 5. To me, service is critical, hence my rating of 2 out 5. Easy to tow, space efficient, light and airy, waterproof, quick to set up, available space can be well utilised with some simple additions. They're not cheap, quality issues encountered, zero care factor in after sales service, roof panels are light and easy to damage, needs a fair bit of strength to pop it up particularly with an annex attached.2 comments
Would be interested to know if Avan actually complied and refunded your purchase price. My guess is, you are still waiting.
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Questions & Answers
Dennis M.asked
Anyone have a rough idea of town all weight on a 2001 avan cruiseliner? Thanks in advance
No answers
Rosemary C.asked
Where can I buy a roof lifter for our Aliner Avan? We saw several of these very handy gadgets when travelling in Qld. this winter. A stem on three legs, with a small box with with a handle, Inside the box some reduction gears. A further rod and piece of c channel to fit under side of roof. Simply wind up (using just 2 fingers) and pop its up!! about $400 with a supplied canvas bag, Phone 0490 800 348 and leave a message with your name and contact number, Many thanks. Rose and Nicholas.
No answers
Details
A'van Aliner 1No reviews yet | A'van Aliner 1D2.0(4) | A'van Aliner 2B5.0(1) | A'van Aliner 34.3(3) | |
|---|---|---|---|---|
| Category | Caravans | Caravans | Caravans | Caravans |
| Sleeping Capacity | 3 people | 3 people | 3 people | 3 people |
| Tare Weight | 830 kg | 830 kg | 830 kg | 830 kg |
| Travel Length | 4.85 m | 4.85 m | 4.85 m | 4.85 m |
| Dimensions | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm | 2580 x 2075 x 3380 mm |
| Bathroom / Laundry Inclusions | Shower | Shower | Shower | Shower |
| Exterior Features | 240V Power Point | 240V Power Point | 240V Power Point | 240V Power Point |
| Interior Features | Air Conditioning | Air Conditioning | Air Conditioning | Air Conditioning |
| Kitchen Inclusions | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink | Cooktop, Fridge, Microwave, Oven and Sink |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Release date | Mar 2007 | Mar 2007 | Mar 2007 | Mar 2007 |
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M Ancliff
We thought we would love our van but after 39 faults 5 which were defects with the RMS and two CTTT hearings and 10 visits to get repairs we dont love our van anymore. Avan has been ordered to return our full purchase price.