Good Design but cheap materials and poor workmanship
Easy to two, Reasonably easy to erect but seals do not provide full seal. Had to have all replaced after 8 years. Water unit broke and Avan do not sell the part. You have to buy a complete unit, and it is not like the original. Interior beading all came loose. No thought given to the interior. Lights when folded down, scrape. No latches for doors on the clothing cupboards. Leaked through the interior light fitting in a storm. After sales service is OK in customer service but goods and parts very expensive
Purchased in November 2018.
Love the Avan idea BUT!!
Love the idea and ease of setting up but extremely disappointed in the quality of some aspects of van and the absolute lack of support from dealer at first and the continued lack of support from Avan headquarters. Maiden trip woke to heavy smell of rotten egg gas and then spent last 6weeks trying to get sorted. The venting for battery is higher than battery box so gas escapes from box rather than out vent because the gas is heavier than air but Avan refuse to show no interest in problem. There is also pipe work underneath that runs on chassis and wires dangling. On a brighter note than van tows like a dream and is quick to set up and extremely comfortable
Aliner - take your tool kit and bandaids!
Purchased a second hand 2010 1D Aliner from a Caravan re-seller which appeared to have done very little work and apart from replacement LED tailights and an internal LED strip was in original order. we have previously been minimalist campers but wanted to have a change from grovelling on the ground. I knew from reading reviews that I would have some modifications and repairs to make. The re-seller agreed to supply the replacement side hinges which had already begun to fracture and the missing hand-nut from a top vent. The replacement hinge is ...steel and should last longer than the aluminium. They are easy to replace as long as you don't overtighten. I did them in sections so at no time was the side completely unhinged! The Avan is a great design and is all the things owners claim - simple quick and easy to erect and pack up compared to other designs, no wet or flapping canvas, plenty of storage options, good internal head room, tows well, etc; but think twice if you have mobility issues as all storage is low and erection requires some height and good shoulders. Also, you must be able to make running repairs. We continually get the impression that we have the first prototype model made all those 25 years ago! Bandaids required because of cuts from sharp edges are not the only issue. The quality of fit and finish is pathetic in this modern world and in my opinion a sad testament to Australian caravan manufacturing standards. A good example here are the flimsy teflon strips which act as the main slides for the back roof section, glued over a shaped timber block and pop riveted to the aluminium extrusion. One of my teflon strips was completely shredded from having to slide over the roughly cut and oversize slot for the side catch. I hand manufactured and fitted a solid teflon block to replace the entire slide, reduced the hole size and filed away the rough edges on the catch slot; something Avan should have been doing years ago. The hinged cupboard door under the sink (microwave space in some) has poor quality short strut arms held by short screws which pull out of the plywood. Bolts, nuts and washers are needed here. The hinged covers over the front storage bins use butterfly hinges with removable pins which come out in transit and get lost making the covers useless. The external 62 litre plastic water tank is retained by 4 nyloc nuts over thin gal steel straps. Washers were inexplicably under the bolt head going through the thicker chassis! No wonder some owners have reported losing their entire water tank down the road! A heavier washer reinforcement is required here. The hand brake mechanism is archaic and dangerous, and requires the strength of a rugby team to operate sufficiently to stop the van from moving on any slope. The cables are directed over sharp chassis edges which doesn't help. The standard ALKO jockey wheel has insufficient swing down height making it almost impossible to disconnect the van on irregular sites. I have shortened mine by 22mm. The 12 volt electrics are pathetic with no protective fuse at the battery terminal and a minimalist 240v battery charger for the auxillary battery capacity. The wiring from the front mounted merit plug to the fridge for on road vehicle supplied 12v is also too light. The location of the 240v GPO and 12v power socket on the double bed side of the island cupboard is continually fouled by bedding when lifting the bed. The lock levers on the full size opening roof windows open in transit leaving the perspex roof top vunerable.
Concept A plus, Quality B minus, Service D minus
Love this little van. We upgraded from a tent style camper trailer and it is SO much better. It is so quick to put up and tow and roomy. We've made efficient use of all available storage (no microwave for us and make sure you get extra baggage doors). I don't have a real gripe about the quality. Sure more things have gone wrong with it than they should have but I would been accepting of the issues if they had been rectified efficiently. But it's the absolute abysmal service from Avan and the Sydney based dealer that get me. I don't think I have...experienced anything like it in my life. I've had a number of things go wrong and it's been a continual struggle to get things fixed. To give them some credit, the dealer has shown some attempts to right their ways but you certainly couldn't call it satisfactory or consistent. What really gets me is the lack of customer service ethos from Avan itself. I would go as far as saying they simply don't care. Avan is very fortunate there is no direct competitor for their camper range. If you go into an Aliner with your eyes open about the after sales service and are happy to attend to any quality fixes yourself, you'll find a good concept. Would I buy any of the other Avan products where there are alternatives.? Absolutely not. Easy to tow. Great concept. Space efficient. Not cheap. Some quality issues. Zero service and care.
Questions & Answers
Can the aliner be stored in travel mode or does the roof need to lifted when van is not being used for a few weeks?
Anyone have a rough idea of town all weight on a 2001 avan cruiseliner? Thanks in advance
Where can I buy a roof lifter for our Aliner Avan? We saw several of these very handy gadgets when travelling in Qld. this winter. A stem on three legs, with a small box with with a handle, Inside the box some reduction gears. A further rod and piece of c channel to fit under side of roof. Simply wind up (using just 2 fingers) and pop its up!! about $400 with a supplied canvas bag, Phone 0490 800 348 and leave a message with your name and contact number, Many thanks. Rose and Nicholas.
|Sleeping Capacity||3 people||3 people||3 people||3 people|
|Tare Weight||830 kg||830 kg||830 kg||830 kg|
|Travel Length||4.85 m||4.85 m||4.85 m||4.85 m|
|Dimensions||2580 x 2075 x 3380 mm||2580 x 2075 x 3380 mm||2580 x 2075 x 3380 mm||2580 x 2075 x 3380 mm|
|Bathroom / Laundry Inclusions||Shower||Shower||Shower||Shower|
|Exterior Features||240V Power Point||240V Power Point||240V Power Point||240V Power Point|
|Interior Features||Air Conditioning||Air Conditioning||Air Conditioning||Air Conditioning|
|Kitchen Inclusions||Cooktop, Fridge, Microwave, Oven and Sink||Cooktop, Fridge, Microwave, Oven and Sink||Cooktop, Fridge, Microwave, Oven and Sink||Cooktop, Fridge, Microwave, Oven and Sink|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Mar 2007||Mar 2007||Mar 2007||Mar 2007|
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