We bought a brand new A-Van Cruiseliner Adventure Plus.
Within days the door handle fell off in our hands. It is secured by very short screws.
A curtain fastener fell off
A screw to hold the gas pipe up underneath the van was missing.
The two vents were warped. From the reviews I see A-van have known about this for years but continue to sell an inferior product.
The Finch HB9000 underbunk air conditioner barely works. It cools the van by one degree. They have known about this issue for at least two years and yet continue to promote a van with air conditioning knowing full well it doesn't work in a Cruiseliner.
A-van keep referring back to the retailer. The retailer keeps referring back to A-van.
It is not integral.
Purchased in November 2019.
Avan cruiseliner Ducted A/C will never work as it should.
The air conditioner is not large enough to cool the van. The van volume is quite small and has a 2.2 KW air conditioner fitted as standard which is sized correctly but in practice does not work. I have recently bought the van and the A/C was not cooling as I expected so had an A/C mechanic check it out. He commented that the A/c was working as hard as it could and that the outlet temp was good at 11.5 deg, but the van did not drop temp from 29 deg after hours of running. He explains that the heat insulation is not adequate because after he calc...ulated the correct A/C size for volume it should be the right size. Therefore the insulation of the van with its single glazed windows and relative slim walls and roof is the reason 2.2 kw unit does not cope. Anyone got any other explanation.
Van for a quick escape
Easy to tow and extremely fast in erection. No canvas and very watertight. Caught in an eastern coast blow in Byron (in my earlier 2003 model) and had to pack up in rain. Didn’t open up van for six weeks expecting mould and a big cleanup but clean as a whistle.
Bought a newer model this year (2013) with a/c heating and microwave.
Very very happy!
A great compromise - excellent for it's purpose
After having a an Swan OB we bought a second hand 2004 Cruseliner 1D and have used it for hard top, dirt roads and tracks. No canvas, exceedingly quick to set up, lots of daylight, a light, easy and economical tow. It has been excellent for our bush and free camping purposes, but it did require a fair bit of adjustment to overcome some of the design or construction limitations. For me though that is part of the pleasure and fun of personalizing the van. Unfortunately there were 3 things that could not be easily over come. The practice of minimi...zing a van tare weight by excluding much of what would be considered (by the purchaser) as part of the van set up is common to most van builders and meant that of the 1210k ATM we have about 120ks for all 'extras' such as water, gas food, etc. The suspension is excellent for good hard top roads but only rates a 'careful' adequate for the dirt roads and tracks. And lastly the height/clearance can be improved by replacement of the van wind down stays, and the axle can be lifted (50mm spacer) on some vans (not ours unfortunately). All three could be resolved for us by going through an engineer but for us the estimated $4-5k cost does not merit it (well at the moment). For any one considering the the concept we would strongly recommend it and then personalizing or improving the van to suit the intended purposes. We've found the complaint about condensation valid, but keeping a roof vent slightly open addresses most of it. Doing this means that even when it's really cold and the condensation freezes, there is only a small quantity that is quickly and simply dispatched with a face washer on a hair brush (to reach it). Well after a cuppa and it thaws :) As an incidental, we have not had any 'Avan' work done, but the staff at Pakenham Avan have been excellent when I've called in to buy spare parts or to ask about repairing something.
After Sales Service Lacking
We have a door lock problem with our Cruiseliner . Right from day one the lock was hard to operate,took it back to avan.They said no problem they are all like that.My partner cant operate the lock with the key.It also comes unlocked during transit.After recently having the first $280 service they still refuse to replace this lock. Any advice would be appreciated. Thanks Terry
Early problems ...hoping this won't continue
Bought a brand new ex show Cruiseliner recently .We had a Cub Drifter years ago and it was tough as old boots , but too much hassle with canvas etc.
So far, the quality control is notably poor. Next time I buy a van I will be going over it with a fine tooth comb.!
We set it up at home for the first time have left it set up while we pack it with essentials . We found one large curtain missing, a light cover plate missing, and one drawer jamming up(inside slider had come adrift). This was all fixed by the one staff member at our local dealers...
Questions & Answers
How do you stop the top roof domes from coming open during travel? There is no locking mechanism on the inside, just the winder.
Sorry to hear about it, but it was the cheapest way they built the van in the cheapest possible way same with the suspension it's lousy if you want to go off road a little bit but for the rip I suggest put some the elastic banned around the winding knob to stop it from unwinding itself it could help when you shut it put elastic band closest to the base of the winder and that should help as it rattles loose on travel and slowly opens other than that you need to put latches on the outside off the Dome but you need somebody to do that.
Hi Tina, that is a simple one to fix. the reason why they come open is the spline on the butterfly handle is stripped, when you wined down the roof vents you will notice that the butterfly handle keeps turning when they are down instead of stopping and locking. the reason why the spline strips on the butterfly handle is when you don't open them for a while the roof vent lid sticks to the black rubber and if you keep trying to put pressure on the butterfly handle it strips, you should always open those roof vent lids when the van is down when they have been closed for a long period. not hard to do. they are only about $6 each.
How do you keep front dome window locked. Keeps opening in transit. Driving me crazy!
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