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A'van Hardtop Series

A'van Hardtop Series Questions & Answers

500 Series, 600 Series
3.3 from 49 reviews

45 questions from our users

peter bell

peter bellasked

Hardtop 609 Jensen

is avan doing any discounts seeing the sydney caravan show has been cabcelles

No answers
Jack

Jackasked

Hardtop 563 Liam

Hi I have a leak behind the toilet leaking next to the cassete.Seems to be coming from the mesh flexible hose going to the flickmixer how do I gain access to repair.

No answers
Eelsome

Eelsomeasked

Hardtop Series

Hi I would like to raise the height of my Francis can this be done

No answers
Mike

Mikeasked

Hardtop 563 Liam

The fridge vents on my 563 are not in the correct place. According to the fridge manufacturers handbook that you supplied. Because this does cause a problem can you cut extra vents in correct places.
The van itself is good, we were happy with your Penrith dealer
Let me know please and Id love an answer to query about cost of replacing the door with a Camec door.

No answers
Pat H.

Pat H.asked

Hardtop 560 Frances

Belt on Fan in ensuite is broken. What is the best way to remove fan assembly to replace belt?

No answers
Hagen

Hagenasked

Hardtop 560 Frances

Hi everyone. Just noticed blisters in the paint along the rear outside corner toilet side of our 2014 Frances. Anyone have anything similar? Will try get it to Avan for a look but can't seem to find anything online. Looks like water must be getting into back corner causing electrolysis?
Cheers Derek

1 answer
K.cosgrove
K.cosgrove

Sorry cant help

Chris E

Chris Easked

Hardtop 560 Frances

2015 van
Hot water outlet dripping

1 answer
Alan
Alan

Where?
Is it the pressure valve?

Lois and Colin

Lois and Colinasked

Hardtop 560 Frances

We want to change the shower outlet drain. It wont let water out fast enough. Has anyone changed the drain hoses?

6 answers
K.cosgrove
K.cosgrove

Sorry cant help with that

Alan
Alan

Ours doesn't drain well because it seems to be in a higher spot than the shower tray. We have to use a squeegie to get the last bit of water out.
Think the pipes are ok though

Chris E
Chris E

Hi we had drainage problems and when we drained the sink water came up into the shower.
I made a separate drain for the shower and problem fixed.

Eelsome

Eelsomeasked

Hardtop 560 Frances

Hi what rims are used on the Francis

No answers
Ken B

Ken Basked

Hardtop 560 Frances

We have just bought a 2013 Avan Frances and were wondering what tyre pressure people have found is best

1 answer
aussiekeith
aussiekeith

38psi on tar, about 14psi on sand, about 28psi on corrugated roads. Note that a lot depends on quality of tyre and the construction of its sidewall

I Luke

I Lukeasked

Hardtop 563 Liam

how much did a avan liam cost in 2009

No answers
Marian

Marianasked

Hardtop 560 Frances

Just picked our frances caravan wet away for a few days all good at this point of time we had one issues our entry door from the inside was hard to open has anyone had this problem? Regards Marian

1 answer
Lew b
Lew b

Yes our door hard to open from inside. Our van is a555 aspire .screws holding door frame are into insulation foam .

Chris

Chrisasked

Hardtop 560 Frances

i have a 2013 avan frances am having trouble putting the hot water on gas any suggestions will be helpful.

No answers
Robert ALLEN

Robert ALLENasked

Hardtop 609 Owen

Where is the circuit breaker for the air con?
ROB

2 answers
Gazz
Gazz

In over head cupboard above rangehood

kate
kate

ours is on the outside at the foot of the lift up queen bed, ours is a Jensen, similar. Hope this helps..

Jan and Steve

Jan and Steveasked

Hardtop Series

We are looking at purchasing an Avan The Euro Star 594, its a 2005 model. This will be our first van for small amounts of travelling at the moment (long weekends or a week away). We haven't seen any reviews for this model of Avan. Can anyone pass on their advice for the model? Please.

No answers
Heather N

Heather Nasked

Hardtop 560 Frances

Our blind on the door has lost its spring, can this be fixed or is it a caravan repair job?

No answers
Wayne

Wayneasked

Hardtop Series

Has any one had trouble at Avan Bomaderry? They insist that you leave the keys with them in the office in case they need to do something in the van. We took ours there for warranty work, was there two and half months. But that is another saga. Any way we left some gear in it. When we went to pick it up , two chairs at $150 each and a heaps of DVDs were missing. They had the keys and the van was locked in a locked yard. The keys were found in the unlocked front hatch and the door was locked , when I went to pick it up. They deny any knowledge of missing items.

4 answers
kate
kate

We have been fortunate with the Dealer at Port Macquarie on the numerous times we have had to take our Avan back , so no problems there. Strange that they have no knowledge if the events!!

Wayne
Wayne

If they don’t deny , they would have to pay to replace. I have sent two follow up emails and they do not respond. In the second email I did say “ I have only lost gear. You have a possible thief working there. Has he done it before? Will he do it again?“

Dizzi.
Dizzi.

We bought a second hand 2016 .Avan from Nowra we didnt relize until we got it home there was know Manuel .After heaps of phone calls & promises from Rob at Avan Nowra we still havent recived one.

Nic

Nicasked

Hardtop 560 Frances

has anyone built a spare bed for occasional grandchildren in their A Van Frances?

2 answers
kate
kate

hi, unfortunately we have an A Van Jensen, however the Caravan show is on in Wauchope this weekend with reps there. They may be able to answer your question.
Wauchope is near Port Macquarie.

Bruke
Bruke

Hi Nic, Bruce here from Forster NSW. We are looking at undertaking the same project, and would be happy to share ideas. We initially considered buying one of those telescopic legs for $500. But on our last trip we bumped into chap who had remved his table completely. We then then moved our table leg 3 inches toward the kitchen and cut 4 inches from the leg. We then fitted one of those extenders. It is so good now to be able to slide along the table when someone visits, instead of the leg getting in the way.
We now need to obtain a short piece of tubng to lower the table to match the seat height.
Hope this is helpful, and of course, if you have the café dining area, it won't be any use, but to others, it mght be. Regards, Bruce.

kate

kateasked

Hardtop 609 Jensen

does anyone have an AVAN Jensen 2018 model? Are you having any problems with it ?

3 answers
Susan
Susan

Sorry Late, I have an Avan Owen Ltd

Alan
Alan

We have a Jensen and absolutely love it. Done over 20000ks and not a problem

kate
kate

we have had heaps of issues with it, however all has been fixed under the warranty. Hope there are no more surprises, even the water pump leaked!

Tommy4

Tommy4asked

Hardtop Series

Where is circuit breaker on Avan Aspire HT 499 van?

1 answer
kate
kate

ours is a Jensen , the circuit breaker is on the side of the lift up queen size bed. Maybe the Aspire is the same.

regards
Katrina Hickman

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