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AAMI Car Insurance - Fire, Theft & Third Party Property Damage

AAMI Car Insurance - Fire, Theft & Third Party Property Damage

1.0 from 5 reviews · View Statistics

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Reviews

1.0

5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(5)
  • Value for Money
    1.7 (3)
  • Customer Service
    1.0 (3)
  • Timeliness
    1.7 (3)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    1.0 (2)
  • Claim Resolution Time3+ months (1) and 1-2 weeks (1)
  • Claim ApprovedYes (0) · No (1)
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Charlie N.

Charlie N.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Terrible services

published

I bought a new policy over the phone and the women made not one but two mistakes. She entered my email wrong so I couldn't receive my documents so I have to call them again. She also entered my DOB wrong, I said 1992 but she entered 1982, I could not understand how the 9 sounds to be 8??? And then I have to pay $40 to just change my DOB on the policy which I only receive after I made a payment, they refuse to send a quote before I made a payment over the phone. Another woman called Stephanie just explained to me she listened to the call from her side couple of times and she confirmed I said 8, not 9, and refuse to let me hear the call. Such ridiculous. I will change to another provider after my policy expires with AAMI>

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Camry
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Sally

SallySouthwest, VIC

  • 2 reviews
  • 4 likes

AAMI are the worst insurance company I've dealt with.

published
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeYes
Car ModelHolden Cruze
Claim Resolution Time1-2 weeks
Claimant is the policy holderYes
Claim DateAugust 2020
Claim ApprovedNo
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Don't waste your money on AAMI

published
Value for Money
Customer Service
Timeliness
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
See all answers
Car Insurance

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Sharon

Sharon

  • 4 reviews
  • 3 likes

Unethical compnay

published
Incentivised ReviewNo
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
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Kanimbla

KanimblaGreater Melbourne (Inner), VIC

  • 6 reviews
  • 3 likes

Dodge

published

Capital S.M.A.R.T Repairs Airport WesT BIG dodgy people Involve AAMI. No phone numbers on his invoice and they don't discussed job done on car plus aamu insurance they tell you today and tomorrow but you never heard from them big dodgy aamu insurance thanks

Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time3+ months
Claimant is the policy holderNo
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Sorry, there are no questions about AAMI Car Insurance - Fire, Theft & Third Party Property Damage but you can read 50 questions about AAMI Car Insurance.

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Details

Compare all 4 AAMI Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Contact Number 13 22 44
Online Live Chat Yes
Other Insurance Types Offered Business, Health, Home and Contents, Income, Landlord, Life, Motorcycle, Pet and Travel
Coverage TypeThird Party, Fire and Theft
UnderwriterAAI
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Emergency Transport & AccommodationReasonable taxi costs included for up to 2 journeys
Towing Costs Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Included up to 21 days - must use car by AAMI provider if available and within a reasonable distance of your location

Lock and Key ReplacementIncluded up to $1,000
Transit Cover Not Included
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsNot Included
New-for-old Car Replacement

Not Included

Personal Property CoverIncluded up to $500 (does not include cash, tools and items use for business or trade)
Uninsured Motorist Benefit Included up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Included
FireIncluded
CollisionNot Included
Natural EventsNot Included
Theft or Attempted TheftIncluded
Compare all 4 AAMI Car Insurance

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