Prompt call out but excessive pricing!
Called ABA due to blocked drains. Was very satisfied with how quickly a plumber was sent to my property and the worker was polite. However he took 5 minutes to look where my drains where and quoted me $450 starting price to unblock them. I declined and was charged $49 for the quote. I then phoned another company who gave me a free quote over the phone and fixed the issue the same day for $130.
Good service, Very High Cost
As far as the service goes they were polite, friendly, on time and the work was good, BUT the charges were excessive. I got caught out on the day and agreed to the quote just to get the work done but I thought the fees were excessive. I was not wrong as when I did some checking afterward, I could have saved nearly $1000 if I had used other providers. I will not be using this company again
Get other quotes. I paid $921 MORE for a replacement hws than I was quoted by another reputable contractor for the same product and service because I didn't research first. $921 !!! Web site says 'no call out fee'. There is if you don't proceed with their quote! Web site says $100 off hot water. We weren't offered this. Shop around first.
$180 Labour cost for 40 minutes work (indoors, replacing a 'p trap' under a sink - on a week day during business hours. How is that remotely possible or reasonable!
$ 60 Material cost - for one pvc 'p trap'
add taxes and we paid $265 for a pvc 'p trap' to be installed.
EDIT: to be fair, i did later find a similar 'p trap' for a similar price to what we were charged, but my other comments stand as is.
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