11 questions from our users
I do not believe I fell for it. :(
ABN is free but these websites are charging more $99 and do not refund it, even if you ask within an hour. Payment from the card seems to be authorized straight away.
When will I get my money back? I paid 299 today thinking you were ASIC. Alison Lockwood
Alison, if you have evidence that money should be given back, send them an email clearly stating your evidence.
If you believe (like I do in my case) that the service wasn’t delivered, or was partially delivered, or customer service failed - contact your bank, they will be happy in most cases to investigate it for you (if this Agency will refuse the refund).
I’m still fighting for my refund but my bank did tell me that if I won’t succeed they will investigate it and will give me the refund
I've got my full refund today. But it costed me about 10 hours of my personal time (spent on chatting with them as well as emailing). The last part of the refund (30% of the initial fee that they were trying not to return because I have to pay them to process my return - what a joke!) was given back only when I stated that I will be involving AU Customer Protection and Current Affair.
I'm researching Customer Protection website to find out the best way to inform them. Seeing how many people suffered here, I'm speechless. I'd recommend everyone to lodge claims
The big question here is what can be done? and how can you get your money back!!? This happened to me yesterday, I'm furious!
I thought I was a victim to but you have to give them 3 to 4 working days and check your junk mail not just your inbox found my registration confirmation there..
Did anyone have any luck getting a refund?
No & you wont get a refund unless you fight for it this place is a scam they need to be shut down with so many people been ripped off you would think someone who has been scammed would contact ASIC The ACCC the Tax office Fair trading or a current affair, but instead of doing any of the above they get on here & complain about it,
I've emailed and also called them they seem pretty adamant about not giving me a refund.
I complained on here and also put a word in with the ACCC so hopefully they can do something about them
This company continues to mislead people and it's not right at all.
I dont quite get it, i have given them my card details and been charged $99 for the abn and $188 for a business name registration.. They say i will receive $188 refund for the business name (for 3 years) but they cant refund the ABN because its already "approved". What are the odds of them actually refunding the $188? and will i receive an abn at all?
To confirm, they sent me an abn via email immediately, but it does not pop up on the official abr.business.gov.au website.
so do they steal your details even if you did not get to the payment section? my tablet froze after I picked my name
I also fell trap of ABNregistration.com.au - Payed them $196 for ABN and Business Name - I did pay via PayPal, I wonder if I can go through PayPal and get money back?
I doubt if you get your money back' for all i know they are scam. i just got my ABN num. and i got it for free. i think gov. should let people know its free thou. :-(
I did eventually received my ABN and business registration name. just wait it out a couple of weeks then if you still haven't received them call them. If all those fail then call paypal.
Its worth trying to ask Paypal to stop or reverse the payment if you tell them that you believe that you've been scammed by this organisation Business-Switch. Or contact your bank/credit card company and tell them to stop payment on the transaction for the same reason. We usually think that scammers are all based overseas - but here we have one right on our own doorstep and operating without any intervention by the authorities!!
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