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DO NOT USE THIS SITE
I like many others fell into the mistake of clicking on the most logical website for abn registration without having any former knowledge that it should be free! Use the government site people! ABN registration are obviously using all of our money to pay google ads for top spot to scam the rest of us!!
- Verified customer
Yes got trapped by this scam to.
I was the same & got caught in this scam before reading the reviews (which is unusual for me to do). So for the $90 all I got was an ABN that is totally free through the government. Within 45 minutes of applying I sent an email requesting a refund (as I then found out that registration via government website is free). Took them 2 weeks to get back to me and would not refund. I called the 1300 contact number (which was a call centre) and when I asked what I would get for the $90 they told me that what I got was the "no hassle" of applying for an ABN.
This sight is an absolute scam and should be shut down. Don't get sucked in. Only use the official government website.
Stay away from this service!
Unfortunately, I didn't know that the process of applying for ABN is simple, quick (instant) and FREE.
You just need to go here: https://www.abr.gov.au/business-super-funds-charities/applying-abn
Therefore I decided to use this Agency to represent my interests (assuming that registered Agent is highly experienced and will provide initial advice on what details have to be provided, as well as will be representing my interests in case of application being delayed/cancelled).
What have I got? The payment of $99 (the fee) was withdrawn from my acco...
Nielsen's customer service via ABN reg website amazing
Really recommended the chat service offered. I had a consultant called 'Nielsen' and she was super polite, responsive, patient with all of my questions, and got quick assistance with those questions she couldn't answer on the spot. Very happy with my experience.
Honcho are total scammers - go to asic
They charge you $188 just for their services, I realise now of course a fee is applicable as they are not actually ASIC - but $188?? The actual amount to register your name is only $86 from ASIC.
and I was stupid enough to even get a print out which I could have done myself.
called the support line and they refuse to put you through to an Australian representative, and the only way to get support is through email - which although Ive done, I'm sure will prove to be fruitless, and they have made it impossible to find their head office number in Sydney.
ABNs are free and these people charge you $148 to do it.
It seems they have paid Google to put their names at the top. Busy people like myself are likely to be tricked into buying a service that is free. I have complained to them and hopefully they will refund me what they have tricked me out of.
How this company can even still exist is beyond me. I too got scammed by applying for an ABN, not realising I didn't need to pay for a registration, then 30 minutes after confirming I emailed asking for a refund as I didn't want to pay for something I can get for free. After many emails they finally refunded me $65.15 and then ignored further emails asking where the remainder was. I since spoke to someone who simply said send an email, nothing I can do. I will be taking this to the ACCC and I recommend everyone else who has been scammed do so as well. An influx of complaints may actually have an affect on this dodgy company's further trading!
This is Scam!
I feel so silly for even filing out the form without checking reviews or that this was the proper ATO site. It is very misleading, and they used my personal information to do a birth/death/marriage search to find my middle name to use in the entity name which I never filled out on the from. I have requested a full refund as the entity name is not what II filled out! What a waste of $99.
Scam Scam Scam
I too fell for this and proceeded to complete the online document. A representative then called me up to check the details and then ask for payment. I declined as I said I would like to shop around as he sounded 'dodgy' and I was not comfortable sharing my payment details. 2 hours later I received an invoice from them for $419 to say I had purchased their goods!!!!!! and to make the payment. I have responded and made a complaint to OOFT NSW
Honcho let my business name go unregistered and it let competition register my name with a location behind it,
but because I wasn’t registered I couldn’t do anything to stop it.
so why does honcho get 200% + on what it cost to register a name with ASIC when you can’t even do your job
The lady on the phone [name removed] told me I couldn’t escalate the call any further than her than all of a sudden when I mentioned ASIC and complaining she informed me her manager would be in shortly.
Oh and apparently [name removed] is also the complaints department.
Questions & Answers
When will I get my money back? I paid 299 today thinking you were ASIC. Alison Lockwood
Alison, if you have evidence that money should be given back, send them an email clearly stating your evidence.
If you believe (like I do in my case) that the service wasn’t delivered, or was partially delivered, or customer service failed - contact your bank, they will be happy in most cases to investigate it for you (if this Agency will refuse the refund).
I’m still fighting for my refund but my bank did tell me that if I won’t succeed they will investigate it and will give me the refund
I've got my full refund today. But it costed me about 10 hours of my personal time (spent on chatting with them as well as emailing). The last part of the refund (30% of the initial fee that they were trying not to return because I have to pay them to process my return - what a joke!) was given back only when I stated that I will be involving AU Customer Protection and Current Affair.
I'm researching Customer Protection website to find out the best way to inform them. Seeing how many people suffered here, I'm speechless. I'd recommend everyone to lodge claims
I got an application I did online on Saturday but I'm still waiting pls
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