Reviewer Photos & Videos
Disgusting do not deal with them
Do not buy or do business with this site, got ripped off, a business name that never got registered from them!!!!
They took $347, thats right $347 for a name they said it was $57
And they took money from my family that could help my kids.
I tried to print evidence and its blank, scammers.
Crap them and burn in hell!!!
ABNs are free via abr.gov.au - This company (aka Honcho) is nothing but a Scam.
Like all the rest, I jumped in too early and paid for what would have been a completely free service had I instead visited the official government site which in an ideal world would be the top search result.
I'm in the process of seeking a refund, which has so far been an utterly fruitless expedition. So I encourage anyone else who has been a victim of Honcho's duplicitous dealings and SEO acrobatics to consider lodging complaints to the following:
Better Business Bureau, ACCC and ASIC.
Contact ANZ (their collaborative company) informing the...m that their partnership with this organisation is leaving a slew of unwitting and disgruntled customers in their wake. I have, but no response. Reach out to Google and report Honcho for SEO styled scamming, and removing their rank from its pole position. As Google states,“Buying or selling links that pass Page Rank dilute the quality of search results” and are not in line with Google’s policy or brand. Best of luck my fellow scam-ees. So sorry you've been swindled. Or, if this review saves you from said swindle - then super glad to have helped :)
Is there a place for ZERO star reviews?
I looked online when registering my business for an ABN. Having been in a company before, I was expecting it would cost nothing to register. I found ABNregister.com.au and thought (mistakenly, as it turns out) that I was dealing with the ATO - or at least a branch of government that administers the ABN service. I received excellent customer service during the phone call and, when asked to write a review, I wrote a very positive review. Days later, I received my paperwork in the mail coming from HONCHO. It wasn't until then that I realised I had...been SCAMMED, DECEIVED, MISLEAD and RIPPED OFF - all quite legitimately! While there is nothing wrong with this business's service model, they are the most UNPRINCIPLED business I have ever had to deal with! BUYER BEWARE!!
Please do not use this service!!
Charge you $99 for a service which is free through the ATO. You haven't even completed your application and you start getting phone calls to pay the amount, yet when you call them for help, your on hold for ages, get passed around, don't even speak to someone in Australia & generally get terrible service. I wish i hadn't rushed it and looked into it more.
Warning, warning, do not use!!!!!
This company, also called Honcho, is charging and exorbitant amount for an ABN which is available FREE from the ato.
Taking advantage of customers is not good business practices,how ever it seems it is very common with this company!
Deceitful, misleading and once stung you are in for a fight for a refund!
But preserve - contact your back, block the payment!
It better still DO NOT USE THEIR SERVIVES!!!!!
Like everone else here says: ABN numbers are free from the government and although you can get your ABN faster from them than from the actual government there is the fee of $99 to be paid.
Also I looked on Google for ABN number and this is the first site that pops up and you automatically think this is the proper government website. I have been asked if I had read all the terms and conditions - no I haven't - I mean who does? - well you think this is a government website, right? - and dang they have you by the balls. Very deceitful. And you don't get your money back. I wonder how this is legal?
Misleading branch of ANZ
I also bought into this, after it came up as the top search result and looks very government in its process. This isn't some small scale business looking to make quick money off people new to business in Australia, this is a part of ANZ. This is a big bank sucking money out of people and then using data to upsell you even more products. I have received so many sales calls. I even registered a domain name, as I wanted it done quickly in the middle of my workday. I don't have any information on that yet, I was however asked if I wanted to pay eve...n more for an email!! The thing is, if ANZ offered this as a free service as part of opening a business bank account with them I would be 110% on board. They would have my business and I would be a very happy customer to have this guidance in opening a new business. But no, they went down a route that leaves people feeling mislead. I will be avoiding ANZ at all costs. I'm utterly disgusted.
The company says its not a scam what a load of sh*t
If thats the case why dont they tell you Before anyone pays that you can get an ABN & business name for free on the ATO website. They wont tell you because they are here to make money from all the stupid people in Aust & scam people out of money for something they can get for free. Ignore any reviews with 3 or more stars they are fake & written by either themselves or they pay someone to write them to make themselves look good & make out they are doing you a favour when in fact they are just lining their pockets with your cash.
They got me too....
Amazed how they got my money, I'm usually quite careful about these things. After umming and ahhing about using this service I did, $99 out for an abn, when its free.
The website is misleading as it comes up as the top suggestion on google and I assumed it was the government website.
Dont use this service, tis free to use on the actual government website.
I've reported them to the ACCC and I encourage everyone else too as well seeing as how many have been mislead
Don't Pay for a service that's supposed to be FREE
Furious over my carelessness for not thinking twice before proceeding to make payment. Have no idea that they were the "service provider" and not the actual ABR (Australian Business Register) body. $99 is a lot for someone who is just starting.
How to sort it out
I had exact same issue - this company is a scam, using the same logo and making it difficult for you to fight for your money back. However after much hunting and finally accessing a mobile phone number to contact them on I was able to fight for a full refund which they have now issued.
Don't let them get away with it ey!
You’ll be paying for a free service. Don’t do it.
I was ripped off. Don’t use these scammers. Go to the legitimate government website abr.com.au. Save your money, do not use these guys, they will unapologetically take your money and do nothing, claiming to be an easier or more helpful way of registering your business. Read the fine print, the way this business operates should be illegal.
- Verified customer
Legitimate service - just not really worth the money.
Unfortunately I wasn't aware that it was free to register an ABN, however once I'd gone through with the payment for ABN and Business name registration, I decided to give them the benefit of the doubt (despite seeing dozens of angry reviews stating it was a scam). No, it wasn't a service I would've gone ahead with if I'd realised earlier it wasn't necessary. I would've been happy to register the ABN myself for free.
HOWEVER. The customer service team at ABN registration (A.K.A. Honcho) were surprisingly helpful, well mannered and they got t...he registration application through in a few business days. I've checked on ABN lookup, and sure enough my ABN and business name are correctly registered. This is NOT a scam. They are a legitimate tax agency located in Sydney. They will do your registration for you, if you don't want the hassle of registering it yourself.
- Verified customer
Complain to accc and asic about this rip off. They will get closed down!!!
Yep, along with most others here I was sucked into the business.gov.au look of this site and thought that's who I was applying to. This crowd is an absolute rip-off. I paid $99 but didn't go through with the application. I immediately asked for a refund and was only returned $65. Naturally there was "administration fees". What administration fees when I didn't submit the application?
Questions & Answers
I do not believe I fell for it. :(
ABN is free but these websites are charging more $99 and do not refund it, even if you ask within an hour. Payment from the card seems to be authorized straight away.
When will I get my money back? I paid 299 today thinking you were ASIC. Alison Lockwood
Alison, if you have evidence that money should be given back, send them an email clearly stating your evidence.
If you believe (like I do in my case) that the service wasn’t delivered, or was partially delivered, or customer service failed - contact your bank, they will be happy in most cases to investigate it for you (if this Agency will refuse the refund).
I’m still fighting for my refund but my bank did tell me that if I won’t succeed they will investigate it and will give me the refund
I've got my full refund today. But it costed me about 10 hours of my personal time (spent on chatting with them as well as emailing). The last part of the refund (30% of the initial fee that they were trying not to return because I have to pay them to process my return - what a joke!) was given back only when I stated that I will be involving AU Customer Protection and Current Affair.
I'm researching Customer Protection website to find out the best way to inform them. Seeing how many people suffered here, I'm speechless. I'd recommend everyone to lodge claims
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