Poor cleaning and had to ask for the free hour
When we booked the cleaning for my wife’s mother, we met the cleaner on-site and went through the specific areas we wanted cleaned. This included the ceiling fans, light shades, high surfaces and the complete bathroom. We arrived at the house a few hours after the last clean in Dec 2020 and none of the fans or light shades had been cleaned, the bathroom wall tiles were covered in grime (and the bathroom was only 12 months old) and there was a spider web covered in dust hanging from the ceiling in the bathroom. Plus, after the second clean, I ha...d to ring up to ask why we didn’t receive our free hour as advertised - apparently neither this clean, nor another we had also started for our own home outside Canberra at the same, had been marked as new jobs. Appears that it is not automatically applied - you have to ring up and ask for it. I have since cancelled both cleans.
Brilliant job by Col
The job completed by Col yesterday was the best clean ive received since engaging the service of Absolute Domestics.
He left no stone unturned, & is an absolute credit to the company.
I will certainly be requesting Col for all my future services, & will be recommending his service to anyone who will listen.
Please pass on my appreciation to him, & if there's any way to commend him for the work from an internal perspective within Absolute Domestics, i would certainly recommend it.
Worst ever cleaning job I have seen
I was so excited to think I would go home from work to a clean house! Was so disappointed with the result it didn’t look any different from when I left it in the morning. The floors were still dirty and the kitchen had not been touched. I will have to still spend my weekend cleaning the house! So so disappointing will not recommend this company to anyone...
Leana was the greatest thing to happen to me in a long time she was not only lovely and friendly but professional and did an amazing job. Everybody needs a Leana in their lives.
Easy to use and reliable
Fantastic service and so easy to use! Kim is an awesome cleaner with a great eye for detail. I highly recommend using Absolute Domestics. Reasonably priced, reliable and it's awesome to come home to a spotless home!
So lovely coming home each Wednesday after work to a beautifully clean house. Our cleaner was lovely and friendly who did a professional job. I am sorry we were not able to continue at this present time. Highly recommend :-)
Professional and timely
I have used Absolute Domestics for a while for cleaning. They have very professional cleaners who do a great job in cleaning. They are punctual and always keep you informed of any changes. For personal reasons, my cleaner has changed 3 times and Absolute have been great at getting a replacement. They state that they have insurance. I would suggest that you check what is covered under their insurance. Although the cleaners are very good, thorough and professional, I believe this may be a franchise operation and my experience with the "territory manager" was not entirely to my satisfaction.
Our cleaner did a thorough job doing the work requested by us. She was trustworthy, honest and reliable throughout the over two years that we used this service. We found her to be most professional and polite at all times. We no longer need the service due to retirement but would recommend this service to others.
Great service, good job!
Domestic Service promptly organized a cleaner and kept me informed through the whole process, very professional! After that I organized everything directly with Andrew, the cleaner, he also did a great job.
Very disappointed overall
We complained about the standard and were told to fix it ourselves by talking to the cleaners. We did and didn’t get any improvement and no follow up to see if we had any issues. They also had a lot of absenteeism that was last minute and was inconvenient to us.
Thank you Ashlee
Our cleaner of over two years has been absolute brilliant . Hard working and punctual. She worked diligently and without fuss. Nothing was a hassle to her even if routine was changed.
Christmas present clean
My daughter's bought me this clean for Christmas, the cleaning was so bad my daughter's and myself re-cleaned ourselves. 180.00 WASTED MONEY FOR NOTHING. the cleaners came back the next day to fix what they didn't clean in my bathroom and still left it dirty.mirrors not clean. White bath was yellow. The cleaners were very rude.
Thorough good job. Very happy.
The spring clean was completed to a high standard. The house is sparkling like new. Just amazing what can be achieved when the cleaners know what they are doing & how to do it well.
Very happy with Chelsea's cleaning. Very refreshing.
Chelsea has completed all the tasks asked of her in a very competent manner. She is a very obliging, pleasant young lady and has good working ethics and we hope this will continue.
Reliable and excellent service
Reliable and accommodating cleaner, consistently did a good job. Lovely to come home to a fresh clean home. Leaving lists and being clear about requirements is a good way to make sure expectations are understood and managed.
I was extremely happy with the service. Everything was followed up and arranged within a few hours and Karen was fantastic. She was professional and personable and did an awesome job, thanks heaps!
A great and efficient service
We used Absolute Domestics as our first ever cleaning company and were impressed with the level of customer service and the cleaning service provided. It was easy to manage and always great to come home to a beautiful clean house. We would use again.
Very good and efficient cleaners who are very thorough and pleasant girls. I would recommend them to anyone seeking their services. House looked very clean when they were finished and they didnt miss a thing.
Our worker, Aileen is fantastic. She does a great job cleaning and she also has done some dusting which is the best. We can't speak more highly of Aileen and the job she does.
Flexible and reliable cleaner who we trust
Love our reliable cleaner who is flexible when we need to change day every so often. Trust worthy and efficient and keeps our kitchen and bath rooms clean which is the hardest cleaning job.
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