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Absolute Domestics NSW, Newcastle

Absolute Domestics NSW, Newcastle

4.5 from 41 reviews

Reviews

4.5

41 reviews
5
(28)
4
(8)
3
(2)
2
(2)
1
(1)
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RJB

RJB

  • 2 reviews

Wonderful cleaner

published

Our cleaner did a thorough job doing the work requested by us. She was trustworthy, honest and reliable throughout the over two years that we used this service. We found her to be most professional and polite at all times. We no longer need the service due to retirement but would recommend this service to others.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi RJB, we are thrilled to hear how much you enjoyed having your cleaner for the last two years and wish you all the best with retirement! Regards, Absolute Domestics

Denison2203

Denison2203Dulwich hill

  • 4 reviews

Great service, good job!

published

Domestic Service promptly organized a cleaner and kept me informed through the whole process, very professional! After that I organized everything directly with Andrew, the cleaner, he also did a great job.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Denison, thank you for your lovely feedback about your cleaner Andrew. Regards, Absolute Domestics

Marty

MartyHunter Region, NSW

  • 2 reviews

Very disappointed overall

published

We complained about the standard and were told to fix it ourselves by talking to the cleaners. We did and didn’t get any improvement and no follow up to see if we had any issues. They also had a lot of absenteeism that was last minute and was inconvenient to us.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Marty, can you please email your contact details to feedback@absolutedomestics.com.au so that we can identify your booking and look into this further for you? We are sorry you are disappointed with the service. Regards, Absolute Domestics

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Thank you Ashlee

published

Our cleaner of over two years has been absolute brilliant . Hard working and punctual. She worked diligently and without fuss. Nothing was a hassle to her even if routine was changed.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Phil, it's great to hear how happy you are with your cleaner Ashlee and the work she completes each visit. Regards, Absolute Domestics

Debbie M.

Debbie M.Hunter Region, NSW

Christmas present clean

published

My daughter's bought me this clean for Christmas, the cleaning was so bad my daughter's and myself re-cleaned ourselves. 180.00 WASTED MONEY FOR NOTHING. the cleaners came back the next day to fix what they didn't clean in my bathroom and still left it dirty.mirrors not clean. White bath was yellow. The cleaners were very rude.

6 comments
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Debbie, can you please send your contact details to feedback@absolutedomestics.com.au so that we can identify your booking and look into this for you. Regards, Absolute Domestics

Debbie M.
Debbie M.

My daughter bought this for me, Jodi Huckstepp the clean was booked into the 23rd December. My daughter's should receive a full refund as I cleaned my bathroom after your cleaners cleaned it twice, and my daughter's did the rest

Debbie M.
Debbie M.

Just so you are aware, I am a professional cleaner having had and now working in management for a national cleaning company.

GAZ AT FERN BAY SEASIDE

GAZ AT FERN BAY SEASIDEHunter Region, NSW

Thorough good job. Very happy.

published

The spring clean was completed to a high standard. The house is sparkling like new. Just amazing what can be achieved when the cleaners know what they are doing & how to do it well.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Gaz, thank you for sharing your feedback about your recent spring clean. Regards, Absolute Domestics

Very happy with Chelsea's cleaning. Very refreshing.

published

Chelsea has completed all the tasks asked of her in a very competent manner. She is a very obliging, pleasant young lady and has good working ethics and we hope this will continue.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Sue, thank you for your five star review of your cleaner Chelsea. Regards, Absolute Domestics

SJG

SJGHunter Region, NSW

Reliable and excellent service

published

Reliable and accommodating cleaner, consistently did a good job. Lovely to come home to a fresh clean home. Leaving lists and being clear about requirements is a good way to make sure expectations are understood and managed.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi SJG, we are so pleased to hear how well the service is going. Thanks for sharing. Regards, Absolute Domestics

Great service!

published

I was extremely happy with the service. Everything was followed up and arranged within a few hours and Karen was fantastic. She was professional and personable and did an awesome job, thanks heaps!

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Jess, thank you for providing a 5 star rating of the work your cleaner Karen completes. Regards, Absolute Domestics

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AmberLouise

AmberLouiseHunter Region, NSW

A great and efficient service

published

We used Absolute Domestics as our first ever cleaning company and were impressed with the level of customer service and the cleaning service provided. It was easy to manage and always great to come home to a beautiful clean house. We would use again.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi AmberLouise, it's terrific to hear how easy you found the service and we look forward to helping you again in the future. Regards, Absolute Domestics

Diana

DianaHunter Region, NSW

  • 2 reviews

cleaners

published

Very good and efficient cleaners who are very thorough and pleasant girls. I would recommend them to anyone seeking their services. House looked very clean when they were finished and they didnt miss a thing.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Diana, thank you for taking the time to provide this five star review of your cleaning service. Regards, Absolute Domestics

Linden Wright

Linden WrightHunter Region, NSW

Clean Home

published

Our worker, Aileen is fantastic. She does a great job cleaning and she also has done some dusting which is the best. We can't speak more highly of Aileen and the job she does.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Linden Wright, it's great to hear how happy you are with your cleaner Aileen and that you trust her to take care of housework. Regards, Absolute Domestics

Leah

Leah

  • 3 reviews

Flexible and reliable cleaner who we trust

published

Love our reliable cleaner who is flexible when we need to change day every so often. Trust worthy and efficient and keeps our kitchen and bath rooms clean which is the hardest cleaning job.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Leah, thank you for sharing this lovely feedback. Regards, Absolute Domestics

Alana

AlanaHunter Region, NSW

Don't get an end of lease clean

published

Don't get an end of lease clean with Absolute Domestics. This is exactly my experience: https://goat.com.au/scams/beware-of-the-end-of-lease-cleaning-scam-hitting-up-time-poor-renters

In 3 hours, the cleaner did my oven and rangehood (which were not filthy by any means), the mirrors on built in robes in two bedrooms, and the inside of one window. When I complained, I was told they trust their cleaner was there for 3 hours and they can't help me. If she was there for 3 hours, she works at a glacial pace. Was in no way worth $160 and they actually left dust from the inside of the window all over my bedroom floor, so it created more work for me.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Alana, we regret you are unhappy with the work completed towards your end of lease clean. Our service starts at 3hrs and we believe your cleaner has worked solidly in the timeframe allocated. Regards, Absolute Domestics

Great cleaners

published

Very happy with the service we have received from our cleaners. Always punctual, very polite and friendly. The house always looked lovely after they had been.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Katherine, it's terrific to hear your cleaners are punctual, polite and friendly. Regards, Absolute Domestics

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Good work

published

Cleaner did well, covered a large variety of cleaning jobs and we regret having to cease the service because of financial reasons.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Dom, we are pleased that your cleaner helped with a variety of cleaning jobs in the time allocated. Regards, Absolute Domestics

A Happy Customer

published

Very happy with our last cleaner. She has now retired and will be difficult to replace. I would not hesitate in recommending Absolute Domestics.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Sarah, thank you for your fantastic feedback of your cleaner. Regards, Absolute Domestics

Training required

published

I had 3 different cleaners over 7 weeks. It is clear the staff are not provided with training on how to clean, and I am talking about basic things. One did not know how to mop a floor i. e. The floor was dry straight after it was allegedly washed and when water was used only about half the floor was cleaned. One was dusting with the feather duster and then proceeded to shack the duster so all the dust fell all over the furniture and then wonders why I asked for it to be done again. This same girl was using a bucket to throw water at the shower and bath and the whole bathroom was flooded. Having said that one girl was a lot better. However I do suggest training is provided for some basics skills for all staff.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi PMJ, we would love the opportunity to address your concerns about the level of cleaning provided by your assigned cleaners. Please contact us at the Agency so that we can look into this for you. Regards, Absolute Domestics

Very Happy

published

Extemly happy with the cleaning job .She was polite ,friendly and very thorough.Took great care of our home and mindful of our pets.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Julie, it's great to hear how happy you are with the cleaning that has been provided. Regards, Absolute Domestics

Fantastic!

published

My cleaner was so good. She was prompt and courteous in contacting me, very friendly and oh so thorough. She did the job just as I would have done it, and I'm picky!

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Shara, we are so pleased to hear that your cleaner was prompt and courteous and did an outstanding job of cleaning. Regards, Absolute Domestics

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