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Happy with our regular cleaning service
I have been really happy with our regular cleaning service that covered our bathrooms, vacuuming, mopping and dusting.
Feedback was always taken constructively.
When 1 of our cleaners could no longer perform the work the company was able to find a replacement promptly. Our cleaners have been friendly and professional.
Not what I expected
I hired a cleaner to take stress off my plate rather than add to it. The cleaner had no cleaning products, and did a basic job using the cleaning products I found around the home. I had to take a call during the clean during which time the baby gate was removed from the kitchen. My son got into the fridge and managed to make a mess throughout the kitchen and put chocolate on the floor, which went against the whole point of hiring a cleaner. The website for this service is terrible. Vague, and makes you work to find the basic info about what is expected. I’m a customer looking to save time and stress, not wade through a poorly designed site to find what should have been easy to find information. Would not recommend.
A great service with well trusted cleaners
A great service with well trusted cleaners.
Have moved states and continued using Absolute Domestics in both places. Very reliable and with back-up when our usual cleaner is unable to come.
BEST CLEANING EVER!!
Cinzia has been the best cleaner we have ever had. She is meticulous, caring, thorough and energetic. She is cleaning the house for my 98 year old mother and as well as cleaning perfectly makes Mum feel comfortable and at ease. She is a very special person.
Convenient and trustworthy service
I cannot commend Darshana highly enough. She is friendly, efficient, and hard-working, and my apartment is always sparkling clean when she leaves. Using this service means that my weekends are now free for relaxation and activities that I enjoy.
Amazing attention to detail
We couldn’t have been happier with Sharon. She did an amazing job cleaning our unit, and was thorough and efficient. She is an absolutely delightful person too! We would highly recommend her to anyone looking for an excellent cleaner.
The reviewer stated that an incentive was offered for this review
A great help
Although only using the service for a short time, I had 2 different cleaner during the year due to my first having an extended holiday. While both cleaners were very different they were consistent in how they approached things and the consistent support of the Absolute Domestic organisation encouraged me to recommend them to 2 friends. One a casual clean the other still having regular cleaning. Thanks
Punctual, professional and a brilliant clean. Our cleaner was friendly, no task was too much.
Well worth it. Thank you so much for your help, I appreciate the dedication and value for money.
Very meticulous and left the house sparkling clean despite such a big job of a spring clean! Mick & James were particularly great with all the requested details & even offered suggestions to make it more clean!
Great service, always there & leaves the house fresh & well cleaned
Our cleaner through Absolute Domestics we had for the last couple of years has been very efficient, never missed a cleaning day, and did a thorough job from top to bottom. She made life easy for us, great value! We moved house, and she continued to clean for us in the new suburb, which was a little further away. Very reliable & trustworthy.
Sigourney the cleaning champion!
We have used Domestic Clean more importantly Sigourney for a few months following knee surgery.
What impressed me most with Sigourney is her proactiveness, kindness and can do attitude. We felt completely comfortable with her knowing she will take care and look after the house.
The service provided by Absolute Domestics was wonderful. They made the process of finding a cleaner very easy. Our cleaner was professional and friendly. I would happily recommend this service.
Our cleaner from AD was friendly, reliable and thorough. What more could you ask for? The AD support was also great, checking all was well and organising a fill in while our cleaner was on holiday.
Great communication, wonderful job.
Booking through AbDom was a breeze and the website is very well laid out. Ajay did a fabulous job! He was lovely to talk to, was very thorough and left the place just as I asked.
We'd happily book through them again when we need a spring clean!
Cleaners damaged our property - Unsatisfactory complaint handling and customer support
We hired Absolute Domestics to clean our home which had been sold prior to market. Our recently sanded and polished floorboards were badly damaged by something corrosive - when pointed out, the cleaners scrubbed extensively making the damage even worse. I called to report the damage to Absolute Domestic.
Only moments after hanging up I received a call direct from one of the cleaners demanding immediate payment. I told her (as I had in person) that I would not be paying anything for the job until resolved. The cleaner screamed at me on the phon...e. Additional to the damage, they also hadn’t completed what I requested, instead cleaning items I specified I didn’t want cleaned. My quote was 6 hours, 5 were completed but they wanted to charge the me the full quoted amount. I received a call from the area manager who informed me that I couldn’t make a compensation claim without paying the cleaners first (a breach of my consumer rights). When I told her that the clean was terrible and they hadn’t followed my instructions, she said I should have provided a written list. After providing photos I was told they would redo the clean to a more satisfactory level but only for the items that were listed as cleaned by the cleaner (not what I had asked for) and nothing additional, despite them leaving early on the first clean. I was then notified that the cleaners were claiming they didn’t damage our property and there would be no repair. I hadn’t even been contacted for information (other than my initial call) before this decision was made.
Coming home to a clean house is life changing!
Our service has always been faultless. Our cleaner is thorough, reliable and flexible. The option to have a different cleaner when your regular cleaner is away is great. I'd definitely recommend this service.
Absolute Cleaners are a professional and reliable business
Absolute Cleaners are easy to contact, reliable business that provide great cleaners to assist you around the house. You decide on what date suits you, and key areas to focus on (depending on your needs) and done!! it's so great coming back from work with you're home spotless and clean. Would recommend in future
Cleaning was good for what I required after being ill.
Ugyen and Tshewang were very nice to work with . They did the general cleaning and anything extra that I asked for. I do not require a cleaner anymore and wish them well .
Anne our cleaner from Absolute Domestic is a wonderful, cheerful,flexible and kind person. Our home was always cleaned to perfection and was a joy to walk into after Anne had cleaned. I would highly recommend Anne.
The two people cleaning my house were fantastic, very friendly and communicative. Would highly recommend them to anyone. For some reason I have to get this to 30 words. Done.
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Questions & Answers
Do the cleaners supply there cleaning products broom, mop and vacuum cleaner??
Absolute DomesticsAbsolute Domestics
Hi Charmaine, we prefer to use the clients products and equipment but this can be provided for a small additional charge. Regards, Absolute Domestics
Absolute DomesticsAbsolute Domestics
Hi Charmaine, the cost is $15 for products and equipment to be provided. Regards, Absolute Domestics
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