Reviewer Photos & Videos
Booked a cleaner to do monthly she cancelled after 2 cleans when I contacted absolute domestic I was told they don’t do monthly cleaning and they provided another cleaner who came once and this time I wanted fortnightly and I received a cancellation of my cleaning on the Monday when I have cleaning done on a Friday.. wouldn’t recommend as you don’t know if the cleaner is coming or not
Extremely Unreliable. Find Another Cleaning Service.
Booked a regular cleaning service for my daughter as she has a disability. Received a text and email saying we would be contacted prior to start day. No contact from cleaner and then on start day received a text to ring Domestic about a change to the service. Rang and got a message saying the phone was unavailable. Received a text and email next business day saying another cleaner would contact us. Instead get a text that afternoon saying our service had been cancelled and to leave a review.
So we are contacting a different cleaning company in the hopes they will be reliable and actually turn up.
Cancelled my request because they couldn’t find a cleaner in the inner Brisbane area!!
I asked for a house cleaner to clean three hours fortnightly. Waited for over a week for Absolute Domestic to find a cleaner. But they didn’t find one since I just got a cancellation notice via email. No phone call. Not very professional!
Worst clean ever
Cleaner did not clean to standard. Failed to do simple tasks like lift items to clean bench and clean bathrooms adequately. Left mid way through clean. Would not recommend cleaning services.
The cleaners we had we absolutely fantastic! They worked hard, were always reliable, always did a great job and always followed through with requests. I will miss them & will definitely request them again in the future.
Excellent service! The cleaner looking after my house raised the bar very high, making the house look exceptionally clean. Always listening to clients requests and making daily life so easy by looking after the cleanliness in the house. I definitely recommend this provider.
Very satisfied with the service.
Only my cleaner for a short time due to illness but was very happy with her work and her attitude she was a lovely lady and willing to do what ever was asked and even offered to do things that she spotted . Thank you Lisa.
Thank You Rachel and Amir
Rachel and Amir arrived right on time and did a thorough job dusting, cleaning, vacuuming, mopping, ... They worked tirelessly for the whole 90 minutes and my apartment was clean! I am very happy with their work.
Terrible clean, terrible service
The cleaner did not clean my bathrooms when I stated that they are the priority of the clean. They did a terrible job cleaning and when I reported it to Customer service the said” the cleaner told them that he did the bathrooms”. After taking photos to prove the bathrooms were not done they told me that I can’t prove that the photos were taken after the clean. Would not recommend and will never use again
Only had personal contact with the cleaner whom we found great. Company interest was sadly lacking as we only heard from them very occasionally if the cleaner had not attended for lengthy periods. I assume this was to ensure that the cleaner was paying the correct fee as it was certainly not customer service oriented.
One off cleaning of house
Found our cleaner Howard to work off my priority list to a T, and did a great job. Happy to recommend
him for any jobs in the future. He was very considerate when checking the type of cleaning products I preferred him to use throughout my house.
Daniella worked very hard, listened to instructions, was very thorough in her cleaning service and we would be happy to have her back again in the future. Thanks again Danielle.
- QLD, Brisbane
- Verified customer
Ignored specific requested tasks
Hired company as my 10 month old baby has severe eczema and its hard to keep on top of dust and cleaning. Specifically informed cleaner dust is a priority, not even the cot was dusted!
Very upset!!! I left a notebook with specific tasks and important information on needs expectations etc. I'm a list freak and I'm experienced in training cleaners and writing procedures and instructions.
I specifically asked for 2x bedrooms not to be touched and she wasted time tidying in them! Time that could have been used completing tasks specifically requeste...
Wasted our money
Paid for a 3 hour clean of kitchen, bathrooms and floors. Very disappointed with work done. Counter/bench tops, basins and sinks, mirrors and taps not cleaned at all. Had to do the whole lot again ourselves. Paid in cash - no receipt offered.
Disappointed exit strategy: auto txt meant cleaner had house key and wouldn’t return it easily.
I wanted to thank my cleaner personally and end the cleans the day before the last clean
However an automated txt from HO was sent without advising me
So my cleaner knew for a week and did nothing to return my key
And then was difficult returning my key
I asked AD to cover the cost of a new lock to be installed and no response...
It took another 3 days to receive my key totalling 10 days since the service was terminated and the cleaner had my key..
Be pre warned!
Job well done
The two gentlemen were on time, very obliging and pleasant. They were very efficient and finished earlier than I had expected and even did extra things I had not expected. (or noticed as they were hidden). Cannot recommend them more highly.
I have used Absolute Domestics in Sydney and Brisbane. They are great in that they find the cleaner for you who can work your preferred hours and days. Should your cleaner need to change they take care of that too. Absolute Domestics give their staff 3 days of training, so you know there should be a minimum standard adhered too. Each of the cleaners have been polite, consistent and have a good work ethic. I highly recommended this company.
The Cleaners were in time, worked hard , cleaned very well. Best we have had. cleaned all the little extra areas many forgot. Recommend this company very highly. very good value.
Thorough and clean
Our cleaner Dilpreet is amazing. She always cleans to perfection and leaves the house sparkling and new. 10/10 would recommend to others to use this service. Especially because it’s not going to break the bank and they provide a good service.
So convenient and affordable!
We’ve had a cleaner from AD for around two years now and have loved every minute. The rates are so affordable and the peace of mind being with an agency is priceless!
Questions & Answers
Do the cleaners supply there cleaning products broom, mop and vacuum cleaner??
Absolute DomesticsAbsolute Domestics
Hi Charmaine, we prefer to use the clients products and equipment but this can be provided for a small additional charge. Regards, Absolute Domestics
Absolute DomesticsAbsolute Domestics
Hi Charmaine, the cost is $15 for products and equipment to be provided. Regards, Absolute Domestics
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