Wonderful, thoughtful cleaning expert. Highly recommend this service to anyone. The whole process was quick and easy. I am very happy and would suggest this service and the people who work here to my friends.
House cleaning was superb, no faults at all. Our cleaner covered all that we asked for and more within her time frame. Would highly recommend. Many thanks, will book again.
Cleaners damaged our property - Unsatisfactory complaint handling and customer support
We hired Absolute Domestics to clean our home which had been sold prior to market. Our recently sanded and polished floorboards were badly damaged by something corrosive - when pointed out, the cleaners scrubbed extensively making the damage even worse. I called to report the damage to Absolute Domestic.
Only moments after hanging up I received a call direct from one of the cleaners demanding immediate payment. I told her (as I had in person) that I would not be paying anything for the job until resolved. The cleaner screamed at me on the phon...e. Additional to the damage, they also hadn’t completed what I requested, instead cleaning items I specified I didn’t want cleaned. My quote was 6 hours, 5 were completed but they wanted to charge the me the full quoted amount. I received a call from the area manager who informed me that I couldn’t make a compensation claim without paying the cleaners first (a breach of my consumer rights). When I told her that the clean was terrible and they hadn’t followed my instructions, she said I should have provided a written list. After providing photos I was told they would redo the clean to a more satisfactory level but only for the items that were listed as cleaned by the cleaner (not what I had asked for) and nothing additional, despite them leaving early on the first clean. I was then notified that the cleaners were claiming they didn’t damage our property and there would be no repair. I hadn’t even been contacted for information (other than my initial call) before this decision was made.
Coming home to a clean house is life changing!
Our service has always been faultless. Our cleaner is thorough, reliable and flexible. The option to have a different cleaner when your regular cleaner is away is great. I'd definitely recommend this service.
Wow!! Great thorough cleaner.
Kaylee listened to what I wanted cleaned and then got straight into the housework.
Kaylee did a great job and she worked hard to complete my tasks assigned. The house looked and smelt clean.
Will definitely be getting this service again and will be asking for Kaylee. Job well done and very much appreciated.
Sorry to loose you.
The cleaner was kind, polite and completed tasks requested, handling and dusting many delicate items without breakage. Arrived punctually working
the correct time, putting away equipment, and giving a cheerful goodbye.
really nice people to work with
i found all dealing with the cleaners and staff to be excellent would recomend to any one they do a excellent job and are allways on time and nice people
Simply Brilliant Service from the most efficient and lovely Kate. Very impressed and extremely Happy with quality.
I created a checklist of what I wanted done and did a walk through with Kate. Kate was very thorough and professional and ensured all duties on checklist were fully completed. A VERY good worker.
Terrible waste of money. Use a different company
This cleaning company are terrible! I have just had my house cleaned yesterday by two cleaners and it was left in a terrible state. When I called the company to complain I was informed that you have to tell them everything that you want cleaned. Their cleaners do not take the initiative and clean. I had a spring clean of 8 hours and all that was done was two bathrooms, the windows and doors and oven. The floors weren’t even vacuumed or moped. That is just basic cleaning and I can’t believe that you need to instruct a cleaner to clean your floor...s. On top of that even the microwave wasn’t cleaned or even the outside of the oven wiped or the fridge. I even have a coffee table which has a lower shelf and only the top of the coffee table was wiped. That’s just plain lazy. Definitely reconsider using this company as your money is much better spent somewhere where a cleaner that is booked to do 8 hr spring clean will actually do the whole house.
A pleasant experience
I have had good experiences overall. Adsolute domestics as a company are professional and always willing to help place a service according to specific cleaning needs. The cleaners themselves have been respectful. I have more time now to do my own cleaning.
A great cleaning service
The service provided by Absolute Domestics was first class and the our cleaner Debra goes well beyond her duties.
We believe that she is a wonderful hard working lady with very efficient work ethics and a trustworthy person as well.
We would recommend Debra as well as Absolute Domestic for your cleaning solutions
Absolute Domestics found me an amazing cleaner, who did an incredible job. So happy with everything they had to offer.
Kim is the best Cleaner I've had
Kim would be the best cleaner I've had.. She is excellent, always on time, very well planned and is very honest and my house looks amazing..
Melinda is very thorough, always arrives on time and really makes every minute count! She often does extra jobs if she has time at the end of the clean. I have been very pleased with each and every clean! I could not complain about a single thing!
- QLD, Sunshine Coast
- Verified customer
Incredible effort by Vivienne!!!
My house was feral...not even kidding on how bad it was! I had been called into work several days, and trying to juggle kids and Tafe and volunteering and the house just didn't happen. It was chaotic with mess and toys EVERYWHERE! I was desperately needing it livable again. Viv called and had a chat about what I was after, and when I met her she was so lovely and friendly. When I came home it was the best moment- everything is just sparkling...just spotlessly clean! She got through my huge list of jobs AND also got cobwebs and extra jobs done!...I can actually SEE my skirting boards (miracle!) and in every single room and area, the attention to detail is incredible! I would recommend everyone ASK FOR VIV, as her effort has left me speechless (something my husband has waited years to see haha!)
Awesome service! Thank you Elisha
Thank you to Absolute Domestics and especially to Elisha! Elisha is always punctual, happy and extremely thorough in her work with great attention to detail. She always arrives with a smile and is really good with pets too!
Kinley the cleaner and his partner did a very thorough clean for my studio apartment. I will use them again.
very average to low service
It wasn't a professional cleaning service at all. for the price I paid I was expecting a professional service but unfortunately it was very average to low service, the cleaners they were sort of confuse and no experience I think. I was not happy with the kitchen and bathrooms and i wont use them again. So disappointing
Excellent Services from Joanne Jenson from absolute Domestics
I have Joanne coming once a fortnight to clean my home a 2 story house. Joanne is a very hard worker she does our bathrooms. dust and polish our furniture plus vacuum the carpets and washing the floors. could not do with out Joanne she is very well organised . Thank you so much Joanne much appreciated and thanks to Absolute Domestics.
I love having a cleaner
I work full time and my husband has his own business and we are both very busy people. I was finding that I was overworked and over tired all the time. Having Sandra come in and do my housework and my ironing once a week has been a great blessing for me as I now have time to do other things around the home that I have wanted to do. I can't thank Absolute Domestics enough. Sandra is always on time and happy to do any little task that I ask of her. She is fantastic and I wish I had of done this a long time ago.
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