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Absolute Domestics SA, Adelaide
KandJSouth Australia
One happy customer's cleaning review
Maybel, our cleaner was a pure delight and pleasure to have in our house. She is a such a bubbly, happy person who's energy and smile is infectious and is very good at cleaning. She was happy to be shown what how and what we liked things done and do the same. Thank you so much team AD and Maybel, it's a shame we have had to cancel her services for now due to a change in our circumstances : ( however if/when things change we will definitely be keen to have her back on board to assist us with our cleaning : )
1 comment
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Great service and always a smile!
Steph has been a fantastic cleaner. She's been flexible, conscientious and always seems happy to be doing what she's doing which is a nice energy to have in the house, especially in these weird times! She's also a fantastic artist which isn't relevant to the cleaning but just thought I'd mention it :-)
1 comment
Absolute DomesticsAbsolute Domestics
Hi Emma, we are so pleased to hear how happy you are with your cleaner Steph and the service she provides. Regards, Absolute Domestics
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HeidiMetropolitan Adelaide, SA
- 2 reviews
- 2 likes
Brilliant Job
Sheril did a wonderful job, above and beyond my expectations. Easy to work with and very reliable and trustworthy. Also flexible and conscientious, took care not to let my cat out, and left my place sparkling. I'm sad my work has changed and I won't be needing her service for a while, but when work picks up, I'll be very happy to go through Absolute Domestics SA
1 comment
Absolute DomesticsAbsolute Domestics
Hi Heidi, we are thrilled to hear how happy you are with your cleaner Sheril and we look forward to helping you again in the future. Regards, Absolute Domestics
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JenMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Unsafe behaviours during COVID!
The booked cleaner contacted me during the beginning of the latest Parafield COVID cluster stating she woke feeling unwell, like she had a virus but not COVID and would reschedule for the next day.
I replied asking her to get a COVID test as per current SA health advice. She responded she would get a COVID test.
I contacted Absolute Domestic to ask if it was OK for me to ask the cleaner to see her COVID result and [Name Removed] told me the cleaner had contacted them same day claiming she had a sore back and couldn't work that day.
I'm really ...Read more
4 comments
Absolute DomesticsAbsolute Domestics
Hi Jen,
Absolute Domestics has been established for 28 years and we clean for thousands of busy individuals and families throughout Australia each year. Please be assured we have followed all Governm... Read more
ent requirements for keeping both our cleaning contractors and our valued clients safe and protected from COVID and have a COVID Safe Plan in place to ensure this takes place.Good to know you have a COVID plan. It is a shame that no one from your company AD was able to assure me of this or describe it to me.
Fact check...my cleaner was not concerned about COVID, she was t... Read more
Absolute DomesticsAbsolute Domestics
Hi Jen, we would be more than happy to email you a copy of our COVID plan if you would like to send us your preferred email address. This was issued to all of our clients and cleaning contractors last... Read more
year so that this information was readily available to discuss with your cleaner to ensure all parties were comfortable with the precautions in place. Regards, Absolute DomesticsSimilar opinion? Write a review on ProductReview.com.au!
Karen JamesMetropolitan Adelaide, SA
Excellent cleaning
Nesma is a wonderful cleaner - very thorough and hard working. She is able to take the initiative and prioritise what needs to be done. She is aware of useful products and how to apply them. The only reason we have cancelled is because my father doesn’t cope well with people coming into his house and we will arrange once off cleaning through your service
1 comment
Absolute DomesticsAbsolute Domestics
Hi Karen, thank you for sharing this terrific feedback about your cleaner Nesma and we look forward to helping you with a one off service as required. Regards, Absolute Domestics
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Cleaning gives me more free time
Alana and Justin have been cleaning my place and have done a wonderful job over the year they are very efficiently and would definitely get them in the future should changes occur
1 comment
Absolute DomesticsAbsolute Domestics
Hi David, thank you for sharing this lovely feedback about your cleaners Alana and Justin. Regards, Absolute Domestics
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Jay
- 2 reviews
Excellent
We had Amanda clean our home for the first time. She did an excellent and efficient job. We want to hire her fortnightly. I would recommend her to anyone, anytime.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Jay, thank you for recommending your cleaner Amanda. Regards, Absolute Domestics
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Fania
- 3 reviews
- 1 like
Going the extra mile
My cleaner is conscientious and hardworking, cleaning for the full-time I pay her for, unlike other cleaners who cut corners and are out of your place in half the time.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Fania, it's great to hear that your cleaner is doing an amazing job and what would be expected for the service. Regards, Absolute Domestics
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ChrisMetropolitan Adelaide, SA
Best decision I ever made.
I have a regular service and my cleaner does a fabulous job. She is very reliable and extremely efficient. I could not be happier with the service she provides. I love coming home from work on Cleaning days.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Chris, it's great to hear how happy you are with your regular cleaning service. It sounds like your cleaner is doing a fantastic job! Regards, Absolute Domestics
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Find out how Absolute Domestics SA, Adelaide compares to other House Cleaning Services
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House Cleaning
I have been with Absolute Domestics for many years and the cleaners they have provided have always been excellent. Given that the cleaner only had 2 hours, they did a pretty good job of cleaning my whole house. I would have taken me twice as long to do what they did.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Kathryn, that's great to hear. Thanks for sharing how happy you are with our service and we look forward to helping you for many years to come. Regards, Absolute Domestics
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BrianMetropolitan Adelaide, SA
Wonderful Job
Our cleaner was very efficient and thorough. We could not be happier about the work she did. Not only did she do a good job cleaning she kept my son and nephew well organised and tidy. That in itself is a miracle.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Brian, thank you for sharing this lovely feedback about your cleaner. Great to hear how well everything went. Regards, Absolute Domestics
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Nice guy and good value!
Our cleaner arrived really punctually and was really friendly and quickly reviewed what was to be done that day. He was really thorough everywhere and left the house shining! As this house is going to be sold it was a great way to prepare for next steps. Thanks so much
1 comment
Absolute DomesticsAbsolute Domestics
Hi Alan, it's great to hear that your home is shining thanks to the work of your cleaner. Thank you for your 5 star review. Regards, Absolute Domestics
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Adrian H.Metropolitan Adelaide, SA
RIPPED OFF
These guys aim to rip you off as soon as you made the phone call and booked a cleaner. You will receive a low quote to clean a full house. The bill was the triple that, but only half the house was done.
Without reason, I was threatened with legal action on the same day.
STAY AWAY!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Adrian, our Spring Clean service has a minimum 3hr callout fee then an ongoing hourly rate which was quoted over the phone. Your cleaner has still not been paid for the 7 hours of cleaning that was... Read more
provided and agreed upon prior to start. Regards, Absolute DomesticsSimilar opinion? Write a review on ProductReview.com.au!
paula b.Metropolitan Adelaide, SA
Great value for money
Kerri cleans for us once a week. We have a lot of tiled floor to vacuum and mop plus an old molting dog. In addition Kerri cleans our 2 large bathrooms which have lots of glass around the shower cubicles. $67 for 2 hours is very reasonable for a good job done. Kerri is reliable, friendly and hard working. Thank you
1 comment
Absolute DomesticsAbsolute Domestics
Hi Paula, it's great to hear you love the service and your cleaner Kerri does an amazing job. Regards, Absolute Domestics
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RhondaMetropolitan Adelaide, SA
My cleaner is super thorough.
Every job was done with aquracy and dedication. I am very impressed with how the cleaner conducted her job for the day. I never had to call her back to the job that I gave her to do.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Rhonda, that's great to hear! Thanks for sharing this lovely feedback. Regards, Absolute Domestics
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Sally WhiteAdelaide
- 3 reviews
- 1 like
Great cleaner with attention to detail
Krishna was a great cleaner who had attention to detail and was committed to ensuring I was happy with his work. Would recommend to others who require a full house clean
1 comment
Absolute DomesticsAbsolute Domestics
Hi Sally, thank you for recommending your cleaner Krishna and for providing this lovely feedback. Regards, Absolute Domestics
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BillMetropolitan Adelaide, SA
Extremely bad customer service
After taking a short break from using Absolute Domestics after being a client for over ten years, they did not provide any service when I requested they provide a new cleaner.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Bill, as discussed we do not have anyone available to fulfil this request. We regret you find this bad customer service. Regards, Absolute Domestics
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Absolutely Perfect!
Nataliia was extremely professional & went the extra mile every time.
A very friendly & efficient cleaner. I would be more than happy to provide references & have her help me again should I ever need.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Lisa, thank you for that. It is terrific to hear how much you loved the service provided by your cleaner Nataliia. Regards, Absolute Domestics
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Barb13Metropolitan Adelaide, SA
- 4 reviews
Great Service
Highly recommend service. Will use again. Entire experience from first arranging 12 months ago due to injury to now has been seamless. Communication has always been excellent with both organisation and cleaner.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Barb13, thank you for recommending our service and providing this lovely feedback. Regards, Absolute Domestics
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Amazing :)
It's hard trusting people to come into your home but the whole experience from website to them completing the clean was seamless. They ended up cleaning for less time then we needed but did an immaculate job and therefore we didn't feel as if we were getting 'ripped off' as they were honest about the actual time needed. Will use again and highly recommend! Reasonable prices too. :)
1 comment
Absolute DomesticsAbsolute Domestics
Hi Marley, thank you for sharing your experience and for providing lovely feedback about your cleaners. Regards, Absolute Domestics
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Questions & Answers
Tracey B.asked
Do you stay in the house while they clean and do you move everything out the bathrooms etc before they get there?
1 answer
Absolute DomesticsAbsolute Domestics
Hi Tracey, it's entirely up to you how you would like to direct the cleaner to use their time. You can stay home and prepare everything for them to focus solely on cleaning or you can leave them to it during the allocated timeframe. Regards, Absolute Domestics
eva a.asked
What is bonus hour?
6 answers
Yes got the bonus hour.
Cheers
First visit you get one hour extra free.
Absolute Domestics told me that the "bonus hour" means that you get one hours cleaning you don't have to pay for, eg, have a 3 hour clean but only pay for 2 hours. However, according to AD, the cleaner doesn't get paid for that hour, which is actually illegal. So the cleaner cleans for 3 hours but only gets paid for 2 hours.
eva a.asked
What is bonus hour?
2 answers
Absolute DomesticsAbsolute Domestics
Hi Eva, can you please call us on 1300364646 so that we can answer any questions you have. Regards, Absolute Domestics
It’s when you have your first clean. Absolute Domestics do it as a promotion and pay the cleaner for 2 hours work when they work for 3 hours.
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Absolute DomesticsAbsolute Domestics
Hi KandJ, it's terrific to hear that your cleaner Maybel is bubbly, happy and very good at her job! Thank you for sharing this lovely feedback and we look forward to helping again when your circumstances change. Regards, Absolute Domestics