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Fantastic, easy to use service
Amazing cleaning service, I organised a spring clean and our house is now immaculate. Absolute Domestics is easy to organise and communicate with about the clean I wanted. Fantastic service!
Seamless process and wonderful cleaners
We have used cleaners through Absolute Domestics for more than 10 years and they have been fabulous. When one has needed to leave Absolute Domestics have been able to seamlessly fill the slot with someone new, which has been very helpful as a busy professional household.
this is perfect, cannot live without a cleaner
Most cleaners from Absolute Domestics have been excellent; I have been really happy and would definitely return to your agency. the staff have been excellent and efficient too, thank you very much.
Professional cleaning service
My cleaner Julie was lovely, reliable and trustworthy. She cleaned my house for many years and on the rare occasion she couldn't clean on my normal day, she would always offer to come on another day instead. Absolute Domestics were professional to deal with and contacted me on a regular basis to check in and make sure I was still happy with the service. They are a bit more expensive than engaging a cleaner directly due to their fees that the cleaner needs to pay but are more professionally run than engaging one directly.
First Class Cleaning
My cleaner, Ashleigh M, always did an amazing job. My house looked sparkling and smelt fresh and clean on all occasions. Thankyou Absolute Domestics for providing such an outstanding cleaner. Top job!
I had a cleaner through Absolute Domestics (AD) for 6 years; the cleaner and I became good friends. My cleaner cleaned every second Tuesday and I advised that I wouldn't need a clean for 10 weeks due to renovations on my house. So I did not need her for 5 cleans. Both she and I advised AD of this and the person I spoke to said that she would note on my file that the cleaner would not be cleaning for 10 weeks, i.e. 5 cleans. Some weeks later, my cleaner received a letter from AD advising they would be taking legal action against her as they ...claimed she owed them $100 in placement fees and insurance for cleans she had completed at my house. These cleans were the ones I had advised AD didn't need to be done due to home renovations. My cleaner was most upset and to sort the issue, I called AD and explained that my cleaner did not clean during that time and that I had previously advised them of that, as had my cleaner. The person I spoke to refused to confirm if my prior advice was on my file. As others have noted on this review site, trying to get information/acknowledgement from AD staff can be like getting blood from a stone. My cleaner did contact AD about the letter and advised that I, the client, did not require cleaning for 10 weeks and that AD had been advised of that. The outcome was that the threat of legal action was dropped, however, my cleaner was deregistered from the company. So, I can only assume that AD finally realised that my cleaner DID NOT owe them $100, and instead of apologising to her, or even admitting their mistake, they deregistered her. I do have a copy of the letter (threat of legal action) sent to her and will be interested to read AD's response to this review. I am prepared to put up a pic of the letter, with all identifying information deleted. From reading other reviews here, it does seem that AD are very reluctant to admit an error on their part. Shameful.
Good, honest and reliable service
Absolute Domestics have been a pleasure to deal with. Our cleaner Sue was not only super efficient, hard working and reliable, she also was a lovely person who went out of her way to ensure that I had all our cleaning needs were met. Her standard of cleaning was always high and she was constantly trying to improve her efficiency so she could get more achieved in the time frame. We have had to put our cleaning service on hold due to our work/financial situation changing, however when things get back on track I will be calling to get Sue back to organise our household again! Thank you Sue and Absolute Domestics for your amazing service.
Long term customer - excellent service
Over the past few years I've had a cleaner from Absolute Domestics on a fortnightly basis, best thing I have done. Easy to arrange, pay and sense of security when arranged through an agency like AD. Only ending due to moving house, although I will consider taking up AD services again
Great cleaner and service
We required a fortnightly clean and Absolute Domestics supplied us with John who was brilliant! Reliable and always impeccable service and a truly nice guy! I could definitely recommend Absolute Domestics for all your cleaning needs
Great reliable cleaner
Anita has been an excellent cleaner. She was always extremely reliable and thorough. Her speciality was shower screens - always sparkling clean! She was always accommodating to our needs and family schedule. We are only saying goodbye to her as we have sold our house and moving out of the area.
Thank you Anita and Absolute Domestics for finding us such a great cleaner.
Reliable and punctual cleaning
My cleaner from Absolute Domestics made our busy life much easier. He was a good cleaner, with a warm and genuine temperament and most importantly to us, he was always punctual and reliable.
Spring clean by Rosie
I am very impressed by the level of Spring Clean Rosie from Absolute Domestics performed in my home - a thoroughly deep clean. Many thanks for the service given, highly recommended.
Traumatic experience- company unwilling to support safety of clients or staff.
Cleaners were hired for an end of lease clean. When they arrived at the property they commented the house was quite clean and the job would only take them 1.5hours (money and time were never an issue for me, this was their decision) I agreed, believing I would return to a fully cleaned house. On return the house was not clean, they were hurriedly mopping and wiping walls and explained it taken slightly longer and I would be charged more. I had no issue, paid in cash. Once the cleaners had left I walked through the house and discovered it was no...t in any way clean. There was obvious dust, cobwebs, marks on walls and floors. There was also stains from dropped cleaning products on the clean carpet and curtains. I called the cleaners, completely confused and understandably unhappy. They returned, I explained my concerns to the female cleaner. She then went and got the male cleaner, who entered my house, was very verbally aggressive, yelling at me in close proximity. I asked him to stop yelling and said I would have to call the police. The female cleaner attempted to interject and offered to just complete the cleaning, at which point the male grabbed her by the arms, shoved her into a door and then dragged her by her arm. Police were called. The cleaners left. I was left absolutely traumatised. I spoke to management who completely minimised my experience by telling me they had never experienced this man to be violent and had only had previous positive feedback. They also stated as a company there was nothing they could do about the reported violence as it was a private matter as the pair are married. Despite it being a clear breach of duty of care for employees and clients. They also disputed that the booking was for an end of lease clean and said I received the service I had paid for. I still haven’t received a receipt of payment. All up I was left traumatised in a filthy house. An experience that cost me $185. Following up with work safe as I cannot believe a company can take such a stance on a safety issue.
Our Absolute Domestic cleaners were super reliable
Our cleaners were friendly, always turned up on time, happy to do extras when required and did a thorough job. I would highly recommend Absolute Domestics for regular home cleaning.
Job well done!
I had Praful and another person come in to do a spring clean today and I must say I was extremely pleased with the job. They conducted themselves with such professional ease and were very courteous and well mannered. I will recommend them to any one else who has a job to be done.
I had a spring clean done and the service was the best fast and efficient and A1 cleaning I would highly recommended this company and the cleaning staff I will definitely use them again.
A bit slow
Our cleaner came in for the first time which needs to be considered however I found her to be quite slow.
She also didn't clean the shower recess floor or wipe down the laundry bench. I told her where the rags were however she didn't use them so I think she may have used other cloths not meant for general house cleaning. She seemed reluctant to ask questions but that could be due to being shy. I appreciated her being sent to us as I really needed a cleaner however for her to have to travel 1.5 hours both ways to do the clean didn't really seem fair on her. I do however understand it's her choice to do that.
Joy came on time and ready to go! My house was left shiney and smelling so lovely. She let my kids ask her a million and one questions and wasn’t bothered at all. As a tired and flat out mum who works full time, it was so lovely to sit down and have someone come in and deep clean for me. I am truely thankful I found this company. Once the stage 3 has settled down, I will be getting joy back in. Did I mention how well priced it was too!! Thankyou again.
Be extremely wary of Absolute Domestics. I was quoted $165 for a spring clean for 3 hours. I received a call from the cleaners themselves quoting me $345 instead of the $165. Deceitful and untrustworthy to customers. I would not recommend this company as a cleaning service.
Such a wonderful service at a competitive price
I had Annette come and she was on time, throughout, friendly and left my house perfectly. She even did a few extra things on top which made things easier for me. As a heavily pregnant women thus service is fantastic
Questions & Answers
Is it possible to arrange chemical free cleaning by a fragrance free cleaner?
yes my cleaner uses my Enjo with no product
Hi thylacine, our cleaners prefer to use the clients products and equipment so that your home is cleaned the way you like it. Regards, Absolute Domestics
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