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Absolute Domestics VIC
4.3 from 536 reviews · View Statistics

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Tiffany Villaluz

Tiffany VillaluzSouthwest, VIC

A bit slow

published

Our cleaner came in for the first time which needs to be considered however I found her to be quite slow.
She also didn't clean the shower recess floor or wipe down the laundry bench. I told her where the rags were however she didn't use them so I think she may have used other cloths not meant for general house cleaning. She seemed reluctant to ask questions but that could be due to being shy. I appreciated her being sent to us as I really needed a cleaner however for her to have to travel 1.5 hours both ways to do the clean didn't really seem fair on her. I do however understand it's her choice to do that.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Tiffany, we have tried to call you a couple of times to discuss this feedback and would love the opportunity to fix this for you. Please give us a call if you would like to discuss further. Regards, Absolute Domestics

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Rosie

RosieGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Mediocre

published

The clean was carried out by a husband/wife team. The husband did the main cleaning which was acceptable.The wife did the floors and kitchen. Floors were poorly mopped.....nothing was moved, chairs etc were mopped 'around'. This was also the case in the kitchen....on the benches, nothing was moved eg. she wiped around the toaster. I would not recommend or have them return.

I was expected to supply overshoes and gloves - neither of which I keep.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Rosie, can you please email this review to feedback@absolutedomestics.com.au so that we can identify your booking. Regards, Absolute Domestics

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It wasn’t bad

published

But the cleaner took a long time and didn’t clean everything we wanted her to clean. And some things were also not that clean.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Bunny, our cleaners generally become faster and more efficient as the service goes on because they are more familiar with where everything is kept and what your priorities are. Regards, Absolute Domestics

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Noc

NocMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Not the best

published

Clean was satisfactory however huge lack to detail, cleaners were in a rush to finish.
Not overly impressed. I wont be using Absolute domestics again.

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics
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David

DavidSouth East Queensland, QLD

  • 7 reviews
  • 2 likes

No training for staff

published

Just interested in making money. Staff have no training on how to Clean. Would use airtasker instead. At least you can see individual ratings

1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics
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Frazzled

FrazzledGreater Melbourne (Outer), VIC

  • 3 reviews
  • 3 likes

Left me in lurch

published

I was very happy with the lady who was assigned. Lovely person who did a great job. However, when she left after 3 or 4 months the company was unable to find a replacement. A key reason for choosing an agency was to ensure continuity of service so it was both annoying and perplexing to be left in the lurch especially since I live in a very accessible mainstream area.

2 comments
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Frazzled, can you please email us at feedback@absolutedomestics.com.au so that we can look into availability in your area again. Regards, Absolute Domestics

Frazzled
Frazzled

No thanks, I have found an alternative

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Good service but can't afford monthly

published

I'm quite happy with the service from Absolute Domestics but cannot continue to use them because they won't allow a monthly clean. I find it strange that the company will not accept the kind of business the customer wants. Oh well, I'll seek an alternative. Was very happy with the cleaners.

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Questions & Answers

thylacine

thylacineasked

VIC, Melbourne

Is it possible to arrange chemical free cleaning by a fragrance free cleaner?

2 answers
Tina M.
Tina M.

yes my cleaner uses my Enjo with no product

Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi thylacine, our cleaners prefer to use the clients products and equipment so that your home is cleaned the way you like it. Regards, Absolute Domestics

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Absolute Domestics VIC

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