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Absolute Domestics WA, Perth
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Great Job!
Tshering and Yeshi were great cleaners! Always willing to be flexible with times if needed. I would recommend Absolute Domestics to others, it was easy to arrange and made being a working parent a lot easier.
1 comment
Kelly M.Perth, WA
Cristina is wonderful
I've had a number of cleaners however Cristina is by far and away the best. Very professional and a high standard of work - even passes the "mum" inspection. I also really liked that she took the initiative to reorganise my cleaning cupboard. Highly recommended.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Kelly, we love hearing that your cleaner Cristina passes the "mum" inspection!! Thank you so much for recommending her. Regards, Absolute Domestics
DeePerth, WA
- 2 reviews
Very disappointed!
I had booked an end of lease clean at least 3 weeks out, agreed on a price for 6 hours clean and ticked it off my “to do” list. Moving is stressful enough without having to deal with a cleaner who keeps texting saying they need 12 hours on the morning of the clean (it was a small 3x2) and double the price. This was before he even looked in the rooms (my partner was there). Tried to reason with him to do what the could in 6 hours as I felt I could have done it myself in 4 hours. He refused and as it was too late to book another cleaner, I rang ...
Read morehead office (who were very professional) who sent an urgent message to the area manager. Long stressful story short, he agreed to the 6 hours (2 people x 3 hours each). When I checked the house in the evening all they had done was the floors (small area as I was having the bedrooms cleaned separately), bathrooms and oven! Albeit they were done well, I feel they could definitely have done much more in the time allocated such as the light fittings, doors, windows inside etc which is what was agreed in the first place! The cost did not equal the results! I would not recommend the pair I got. Perhaps there’s others out there better.1 comment
Absolute DomesticsAbsolute Domestics
Hi Dee, it's great to hear that the work that was completed for your end of lease clean was definitely done well but we regret you were disappointed with the cleaners. End of lease cleans can often r...
Read moreequire in excess of 10-12 hours of cleaning to meet Real Estate standards and the work completed is guaranteed. If you could please send your contact details to feedback@absolutedomestics.com.au so that we can identify your booking, we would love to review this further. Regards, Absolute DomesticsFind out how Absolute Domestics WA, Perth compares to other House Cleaning Services
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JenniferPerth, WA
- WA, Perth
- Verified customer
Excellent Service
I would highly recommend Absolute Domestics and particularly Dorji who was selected to clean my home. She is polite, thorough, trustworthy and great with communication. You will be happy you made the call.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Jennifer, thank you for sharing this lovely feedback about your cleaner Dorji. Great to hear! Regards, Absolute Domestics
STANPerth, WA
- 2 reviews
Efficient professional cleaners when available.
The cleaners provided have taken more than 7 days to find. The last girls from Bhutan we had prior to last Xmas were good. They went away and were not available until the first week in February but still not available. You did message us with a phone contact to a new cleaner even though our request is to have a team of 2 so as to minimize the time in our house is 2 hours. ( 2X2=4 hrs.)
We emailed a message that we no longer need cleaners as we are moving to a retirement village and they provide this service. You have not confirmed you have received our message.
Should we need cleaners in the future will we definitely be in contact with Absolut Domestics.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Stan, thanks so much for this lovely feedback about your cleaners and we have emailed you confirmation of your cancellation earlier today. We are so pleased we have been able to help. Regards, Absolute Domestics
Great service and exceptional value!
Absolute Domestics were a lifesaver when I returned to full time work after my first child. The cleaners were hardworking, professional and respectful and did a great job. The communication was top notch too! The weekly rate was also fair and reasonable, which made the decision to get a cleaner much easier.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Nicole, thank you for taking the time to share this terrific feedback about your cleaning service. We are so pleased we can help. Regards, Absolute Domestics
ShyPerth, WA
Very professional!
The services the I’ve got was more than perfect. Very professional & on time.
I was so happy with the cleaning that I’ve got . Will definitely keep booking with same. Thank u
1 comment
Absolute DomesticsAbsolute Domestics
Hi, thanks so much for this terrific feedback. We really appreciate it! Regards, Absolute Domestics
Exactly what I needed
Julie was on time, friendly and helped get me back on my feet. Thank you so much. Wouldn't hesitate to recommend to anyone. Service was organised on short notice too, much appreciated.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Rachel, thank you for your recommendation and we love hearing how your cleaner Julie was exactly what you needed. Regards, Absolute Domestics
Would not use again or recommend
8 cleans , 1 excellent , 3 average 4 - poorly vacuumed floors & no other cleaning done in 2 hour clean. The company no longer care about Feedback. Find another company who actually clean your house!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Rebecca,
As an agency with over 28 years in the domestic cleaning business, we clean thousands of homes throughout Australia every year and we certainly want you to love the service provided. We a...
Read morere disappointed to hear that we have been unable to meet your expectations while providing a domestic cleaning service for your home.Find out how Absolute Domestics WA, Perth compares to other House Cleaning Services
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4 cleaners in 4 months.
I had 4 different cleaners in 4 months. First person disappeared, second person could not turn up on time, the third person stopped working, and the forth one was a price change. Just way harder than it should be.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Susanne,
As an agency for domestic cleaners servicing over 20,000 clients each year, our cleaners have been helping people with their housework for over 28 years. All services booked through Abso...
Read morelute Domestics are managed by dedicated Area Coordinators who liaise between our cleaners and clients to ensure all jobs are completed to the satisfaction of all parties.Sharon M.Perth, WA
- 2 reviews
- 2 likes
Overly priced for what you receive
Used them few times just hoping to find the good cleaner.Paid $165 for 2hour spring cleaning and my showers not touched. Hairs are still on the carpet and my bedrooms not properly dusted. Very disappointed with the service.
4 comments
Absolute DomesticsAbsolute Domestics
Hi Sharon,
Thank you for recently taking the time to discuss this feedback with our Area Coordinator. As discussed, your cleaner did ask what else you wanted done during the timeframe allocated and b...
Read moreecause she was not asked to clean these areas of the home, they were not completed. We would love to help you again in the future so please let us know if you would like to rebook so that we can turn this experience around for you.As discussed over the phone , didn't expect a professional cleaner not familiar with spring cleaning task and leave the showers untouched . As a pregnant woman who needs assistance in cleaning the hou...
Read morese and hardly walk did trust the cleaner( as I do as usual to the other cleaners). Had to hire a cleaner from another company to do the job anyway.Absolute DomesticsAbsolute Domestics
Hi Sharon, we regret you have been let down by not having the showers completed as part of your Spring Clean service. Our cleaners work to your instructions in the timeframe allocated and we are sorry...
Read more that the service has not met your expectations. Regards, Absolute DomesticsAlex DuthoorPerth, WA
Huge Help
So my wife gave birth to our 4th daughter, and having absolute domestics come every fortnight since then has helped my wife ease back into home life while she recovered! Thankyou absolute domestics! great job all round!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Alex, we are so glad we have provided a much needed service for your family! Thank you for your feedback. Regards, Absolute Domestics
JenniferPerth, WA
Terrible Customer Service and Mediocre Cleaning
First clean with this company and the house was worse afterwards! Murky mirrors, foot prints all over floors, no actual cleaning products used just a rag and water, cleaner never provided any products or tools. Second cleaner a lot better and arranged to come following week. Waited for her arrival, and the cleaner never turned up. Turns out she had resigned and given lots of notice but the company never let us know. They then said they would call back and send someone the next day. No one turned up again and they never contacted us. Now have to wait to the following week to hopefully get a cleaner. Terrible service!
3 comments
Absolute DomesticsAbsolute Domestics
Dear Jennifer,
As an agency for domestic cleaners servicing over 20,000 clients each year, our cleaners have been helping people with their housework for over 28 years. All services booked through Ab...
Read moresolute Domestics are managed by dedicated Area Coordinators who liaise between our cleaners and clients to ensure all jobs are completed to the satisfaction of all parties.Dear Absolute Domestics,
I would have hoped with 28 years experience and all those cleaners that you would be able to locate a cleaner quicker than the 2 weeks we have had to wait on two occasions an...
Read mored be able to communicate effectively with your customers?Cleaner turned up today. She had been booked for 2 hours not the 3 hours you had confirmed in a text with us. Her text message said 2 hours, ours said 3. The cleaner was very good and it was not her f...
Read moreault she was booked for the wrong amount of time. We were meant to get our complimentary hour today as promised by you as an apology for the issues the following weeks!! With 28 years experience I would have thought you could communicate with your staff and customers effectively? This is the third issue on the third time we have used your service. We also found out that you are offering a free hour cleaning to all new clients so your complimentary hour wasn't an apology at all. Really not happy.JenniPerth, WA
Fantastic clean, lovely couple
Sonam and Jimmy are very pleasant and come in and do whatever is asked of them. They have done normal cleans and also dine alfresco and blinds when asked. Would recommend them.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Jenni, thank you for recommending your cleaners Sonam and Jimmy and sharing this terrific feedback. Regards, Absolute Domestics
Jacqui G.Perth, WA
Not what I ordered
I particularly wanted and booked a Spring Clean for approx 4 to 5 hours but what I got was a mediocre routine clean for less than 3 hours, very disappointing.
1 comment
Absolute DomesticsAbsolute Domestics
Dear Jacqui,
We’d love to resolve this situation for you. Please contact us on 1300364646 so that we can identify your booking and ensure you have received the service you requested. Please ask for Sharna who is one of our Team Leaders....
Read more Absolute Domestics has been established for 28 years, and as an Agency for domestic Cleaners, we want to make sure that all services booked are completed to the satisfaction of our client. Regards, Absolute DomesticsFind out how Absolute Domestics WA, Perth compares to other House Cleaning Services
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Excellence in cleaning
Absolute Domestics have excellent cleaners who are very well trained In their tasks, the cleaners are always on time and the cleaners always complete their tasks in a timely manner.
I recommend Absolute Domestics - their cleaners are excellent ambassadors for their brand.
1 comment
Absolute DomesticsAbsolute Domestics
Hi, thanks so much for this terrific feedback and for recommending our service to others. We really appreciate it! Regards, Absolute Domestics
SuePerth, WA
- 2 reviews
Very helpful
When I was unhappy with my cleaner, all was done to get a replacement, they would communicate regularly and check on how it was going. I would recommend absolute domestic
1 comment
Absolute DomesticsAbsolute Domestics
Hi Sue, thank you for recommending our service and providing a 5 star review! Regards, Absolute Domestics
HubcapPerth, WA
- 2 reviews
Brilliant
Always in time. Willing to go the extra mile. Useful tips on improving cleaning given. Excellent time management. Always friendly. Never over used pricy and always left my home squeaky clean.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Hubcap, thank you for that brilliant review of the service provided by our agency. It's great to hear how happy you are! Regards, Absolute Domestics
Bronskie
- 2 reviews
April the best cleaner
April is one of the best cleaners I've had. She is thorough and efficient. Lovely woman who cares about your needs. I recommend her to anyone. Thanks so much.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Bronskie, thank you for your recommendation of April and for your 5 star review of the work she does. Regards, Absolute Domestics
Donna K.
- 2 reviews
Reliable service
Service is reliable, cleaners are presentable & polite. Good price for their service and I was generally happy with the cleaning. We changed cleaners and it wasn’t a drama and a smooth transition
1 comment
Absolute DomesticsAbsolute Domestics
Hi Donna, thank you for sharing this feedback. We are so happy to hear how much you enjoy the service. Regards, Absolute Domestics
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Absolute DomesticsAbsolute Domestics
Hi Nicole, it's terrific to hear that your cleaners have made your life so much easier! Thank you for sharing this lovely feedback about Tshering and Yeshi. Regards, Absolute Domestics