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Maryam was great
Maryam always had a smile and was so friendly to have around.
Nothing was a problem. The house was always sparking clean after her visits.
Thank you so much you were great
It’s absolutely helpful to have a helper to clean with busy working life
I had a lot of free time with the help I had with cleaning. I had Christie- Lee Henderson as my helper and she did a fantastic job.I am thankful for absolute domestics
I have used the services of Absolute Domestics for a little while and I can't fault them. It was easy to set up and communication is straight forward and always timely. I was promptly contacted by Sunil and Nilam who have been fantastic and done a great job. There is nothing better than coming home to a beautifully clean house and then discover that they have gone above and beyond and left towels beautifully folded and the toilet paper with a little fold - just like a hotel. I have felt spoilt every time.
Tried four different cleaners. The last three lacked attention to detail, time management, efficiency and seemingly proper training. It's a luxury for us to pay almost $200 a month for a cleaner. We expected better.
Excellent help, just when I needed it
I needed short term assistance after major surgery. Anita provided it at times going above and beyond what I required. She covered all aspect of house cleaning, including the bathroom tiles which had nt seen a cloth for some time
Shelley has always done a great job doing the clean of our house. Now that I am working from home I have ceased my services but if I ever get back to the office again, or our two grown boys return home, I will let you know so that I can arrange a cleaner again.
Wouldn’t use again
The cleaners were lovely and friendly, but the work was not upto standard. There was still dirty marks, cobwebs and grease in areas claimed as having been cleaned. When feedback was provided (as requested), it was blamed on time constraints. (I paid for 6hrs of cleaning). Will do the job myself next time so it’s upto my own standards.
Loved having someone clean my home while I got settled in to new city after moving from interstate
Paula was wonderful...always arrived on time. Quietly went about making my home sparkling and clean. After initial meeting and instruction I didn't have to do anything. My home was always spotless and everything in its place. I am super fussy and with everything and Paula was super careful. I loved my 'magic cleaning fairy' Mondays.
Helen made my life easy!
Helen is a fantastic cleaner and just made my busy life so much easier. I only had to run her through what I wanted once and she got it right every time. Would not hesitate to recommend her.
Mostly I was very happy with the cleaners I was sent to do the bi weekly clean, they arrived on time and were efficient in carrying out the cleaning of floors and bathrooms. Always polite and co operative I would have no hesitation in recommending this service.
Absolute Disaster! Untrained staff & Company not willing to take responsibility.
Firstly I’d like to say read all the LOWEST rating and MOST liked comments. You’ll then get a good idea of this company. Who knows how they’re still in business!
Have had issues from day 1. My cleaner had a lovely personality but no attention to detail. Fitted sheet put on wrong, toilet not cleaned/bin & brush left on floor when mopping, dirty bin bag left on kitchen counter as she left, product left on shower screen and bathroom floor not mopped.
Also my wifi extender was taken out (no idea why, can easily fit a vacuum cord next to it) an...d now it’s unable to be connected again. The wifi extender is now damaged and needs to be replaced (Contacted Officeworks & Internet Provider). Company refuses to compensate without receipt which is fine however no responsibility or compassion from [Names Removed]. The highest you can speak with being the Contact Centre Manager, [Name Removed] will hang up on you and speak with such disregard and disrespect. For it to then be explained as “Having a bad day” by another colleague. Area contact person [Name Removed] is more focused on gaining bookings than dealing with current ones that have complaints. A small issue that could have easily been resolved turned into a week long debate. Not worth your time, money or worry. Wasn’t even worth the clean, excuse for lack of cleaning standards was due to Covid. Pathetic! The staff training isn’t there. Even [Name Removed] agreed and said there have been so many similar complaints. I guess that’s why action wasn’t important to the company as it happens often. Go through Family Clean or other companies that contract cleaners.
Absolute Domestics are a great support unit. When my regular cleaners that have been with me for over 10 years took leave, AD sent me Joi who worked on her own. Excellence personified.
- QLD, Gold Coast
An absolute life saver!
Hands down the best thing we did!
I was very pregnant, working full-time and have a toddler and felt like my weekend was completely taken up by house work. It was a stretch to fit it in the budget but I am so glad we did because I was a huge lifesaver for us during my pregnancy and the first few months with a newborn.
Our cleaner was amazing and worth her weight in gold. We will be getting her back once I go back to work.
If you are umming and ahhing about getting a house cleaner, DO IT!
A fantastic service!
Our cleaners have always been punctual, thorough and friendly. It has been so helpful to come home to a clean house. Having a team of two clean the house in half the time has also been ideal.
My cleaner Maddie was great and recommend her greatly to anyone who is looking for an honest, reliable, friendly, hard working person. Was a real pleasure to have her in my home.
Our Cleaner is the best!
Our cleaner Shaye is the best! Punctual, attention to detail, consistent high standard, goes above and beyond with extra little touches if she has time. Always happy and pleasant too. We are so sorry to have to let her go due to my retirement and budget considerations. She is the best!
Would NEVER recommend to ANYONE!
Sadly I cannot say one positive thing apart from the ladies on the phone being polite. We were allocated a cleaner for 3 hours to simply vacuum and mop our 4×2 home and clean our 2 bathrooms and a small powder room.
-The eaner arrived with her own products (not what the service advertised and I prefer my cleaning items to be used in my own home).
-We left the house and she confirmed the job was manageable in that time frame.
-When we returned over 3hours later, she was still here and very flustered, full of excuses such as: her lack of fitness...
Don't bother, cleaner was obviously untrained.
The cleaner seemed reliable initially and I had left clear instructions of what was expected, only to realise that he had spent 2 of the 3 hours on a small 1sqm kitchen.
He then attempted to finish up with vacuuming and had to be reminded 3x of the other tasks which were yet to be completed and yet left without vacuuming and mopping the main living area as clearly instructed.
Upon inspecting, it was clear that he had no idea how to clean. The glass in the bathrooms were left dirtier than even before the clean and the sinks were clearly untouched. The tables that I'd asked to be wiped were clearly left dirty. I had to vacuum and mop the house again due to the obvious shoddy job. Will not recommend.
Excellent service in every way
I used this service temporarily for 4 weeks . I was happy with the standard of cleaning. Linden was friendly, punctual and efficient and thorough. I would use this service again.
fiona my cleaning was great cleaning my house and very good personality, very trustworthy. great cleaning service’s very happy with it.
was happy with all the cleaning services.
thanks amber sweeney. x
The reviewer stated that an incentive was offered for this review
Questions & Answers
Could I get a guide for bond clean on highset Queenslander no carpets timber floor some mould dust tnank you
Hi Ray, to see our rates and the services we offer please go to www.absolutedomestics.com.au/services and enter your location. We would love to help! Regards, Absolute Domestics
Do you stay in the house while they clean and do you move everything out the bathrooms etc before they get there?
Hi Tracey, it's entirely up to you how you would like to direct the cleaner to use their time. You can stay home and prepare everything for them to focus solely on cleaning or you can leave them to it during the allocated timeframe. Regards, Absolute Domestics
What is bonus hour?
Yes got the bonus hour.
First visit you get one hour extra free.
Absolute Domestics told me that the "bonus hour" means that you get one hours cleaning you don't have to pay for, eg, have a 3 hour clean but only pay for 2 hours. However, according to AD, the cleaner doesn't get paid for that hour, which is actually illegal. So the cleaner cleans for 3 hours but only gets paid for 2 hours.
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