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Absolute Domestics (page 3 of 131)
SA, Adelaide, NSW, ACT, Canberra, etc...Reviewer Photos & Videos
Brilliant job by Col
Hi Nikki
The job completed by Col yesterday was the best clean ive received since engaging the service of Absolute Domestics.
He left no stone unturned, & is an absolute credit to the company.
I will certainly be requesting Col for all my future services, & will be recommending his service to anyone who will listen.
Please pass on my appreciation to him, & if there's any way to commend him for the work from an internal perspective within Absolute Domestics, i would certainly recommend it.
Thank you
1 comment
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MandSSouth East Queensland, QLD
Great Service
House cleaning was great, cleaner covered everything and sometimes a little extra. We had quite a large house with many windows! Our cleaner was very good with privacy and security of the house. Will use again.
1 comment
Absolute DomesticsAbsolute Domestics
Hi MandS, thanks for sharing! We look forward to helping you again whenever it's needed. Regards, Absolute Domestics
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IsabellaSydney, NSW
Great customer service
I’ve had a few cleaners from absolute domestic over the years and they all have been wonderful people. The quality of the clean generally depends on the cleaner, but they were all wiling to listen to feedback and accommodate. Will use again!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Isabella, thank you for sharing this lovely feedback. We love hearing how happy you are with the service provided. Regards, Absolute Domestics
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Thanks Sherryn
Our cleaner has been great, very accommodating, trustworthy and thorough. I was always pleased to come home after she had been there. Our situation has changed for regular cleans but the one offs will still be something I'll do. Thanks
1 comment
Absolute DomesticsAbsolute Domestics
Hi Anita, thank you for sharing this kind feedback about your cleaner Sherryn and we look forward to helping with one off cleans as they're needed. Regards, Absolute Domestics
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Disappointed Hunter Region, NSW
Worst ever cleaning job I have seen
I was so excited to think I would go home from work to a clean house! Was so disappointed with the result it didn’t look any different from when I left it in the morning. The floors were still dirty and the kitchen had not been touched. I will have to still spend my weekend cleaning the house! So so disappointing will not recommend this company to anyone...
1 comment
Absolute DomesticsAbsolute Domestics
Hi Disappointed, have you contacted us at the Agency to let us know so that we can identify your booking and look into this further? We have thousands of terrific cleaners and as an Agency, if you are... Read more
ever unhappy with the service provided we can usually fix it and would welcome the opportunity to resolve any issues you have. Please send your contact details through to feedback@absolutedomestics.com.au so that we can give you a call. Regards, Absolute DomesticsSimilar opinion? Write a review on ProductReview.com.au!
RaySouth East Queensland, QLD
Excellent service
Absolute Domestics did a great job in organising a cleaner who also did some ironing. Cleaner was very accomodating and a pleasure to have in my home. My circumstances changed with Covid and I had to terminate the cleaning service.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Ray, if your circumstances change and you are back looking for a cleaner please let us know. We would love the opportunity to help you again. Regards, Absolute Domestics
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Fantastic service
Reliable service, top quality clean. Friendly, professional staff. We have been very happy with the service. The bathrooms and floors are always spotless. We would recommend to friends and family.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Nina, we are thrilled to hear how happy you are and thank you for recommending us to family and friends. Regards, Absolute Domestics
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BarrieSouth East Queensland, QLD
Wasted our money
Paid for a 3 hour clean of kitchen, bathrooms and floors. Very disappointed with work done. Counter/bench tops, basins and sinks, mirrors and taps not cleaned at all. Had to do the whole lot again ourselves. Paid in cash - no receipt offered.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Barrie, we are unable to identify if you have contacted us at the Agency to discuss your clean and find out what areas of the home were focussed on by your cleaner during your 3 hour service.
As a... Read more
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GinaIllawarra, NSW
Very efficient and fast
I booked a one off spring clean after a housemate had moved out and left a total mess. Nadia and Matt were brilliant. Followed instructions and did a very thorough job. I would highly recommend.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Gina, thank you for taking the time to share this lovely feedback. We are so pleased that Nadia and Matt were able to help. Regards, Absolute Domestics
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Catann I.South East Queensland, QLD
- 2 reviews
- 2 likes
Disappointed exit strategy: auto txt meant cleaner had house key and wouldn’t return it easily.
I wanted to thank my cleaner personally and end the cleans the day before the last clean
However an automated txt from HO was sent without advising me
So my cleaner knew for a week and did nothing to return my key
And then was difficult returning my key
I asked AD to cover the cost of a new lock to be installed and no response...
It took another 3 days to receive my key totalling 10 days since the service was terminated and the cleaner had my key..
Terrible process.
Be pre warned!
2 comments
Absolute DomesticsAbsolute Domestics
Hi Catann,
We apologise that our automated text message caused an issue with your service. As we are unable to identify who you are through your username Catann, it is difficult to comment further on... Read more
what has transpired to cause an issue with the return of your house key.I have already asked your Brisbane team to cover the cost of new locks to my house and it has been refused twice despite confirming the text was an error on their part.
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Alex DuthoorPerth, WA
Huge Help
So my wife gave birth to our 4th daughter, and having absolute domestics come every fortnight since then has helped my wife ease back into home life while she recovered! Thankyou absolute domestics! great job all round!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Alex, we are so glad we have provided a much needed service for your family! Thank you for your feedback. Regards, Absolute Domestics
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Amazing! Takes a load off my mind.
Always to an exceptional standard - especially shower, toilet, vacuuming and mopping, my most despised cleaning tasks! Very responsive to requests and slight alterations to cleaning tasks. Friendly and approachable, and lovely to work with.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Merryn, we are so pleased that your cleaner always works to an exceptional standard and is friendly and approachable. Thank you for sharing. Regards, Absolute Domestics
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BiancaGreater Melbourne (Metropolitan), VIC
Thank you Vivien
Thank you Vivien for all your help over the last couple of years. We couldn't have done it without you. You were professional always on time, and spot on on your work. Thanks again.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Bianca, thank you for providing this lovely 5 star review for your cleaner Vivien. Regards, Absolute Domestics
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Fantastic, easy to use service
Amazing cleaning service, I organised a spring clean and our house is now immaculate. Absolute Domestics is easy to organise and communicate with about the clean I wanted. Fantastic service!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Mel, we love hearing that your home is immaculate thanks to the help of our spring clean service. Thanks for sharing. Regards, Absolute Domestics
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JenniferPerth, WA
Terrible Customer Service and Mediocre Cleaning
First clean with this company and the house was worse afterwards! Murky mirrors, foot prints all over floors, no actual cleaning products used just a rag and water, cleaner never provided any products or tools. Second cleaner a lot better and arranged to come following week. Waited for her arrival, and the cleaner never turned up. Turns out she had resigned and given lots of notice but the company never let us know. They then said they would call back and send someone the next day. No one turned up again and they never contacted us. Now have to wait to the following week to hopefully get a cleaner. Terrible service!
3 comments
Absolute DomesticsAbsolute Domestics
Dear Jennifer,
As an agency for domestic cleaners servicing over 20,000 clients each year, our cleaners have been helping people with their housework for over 28 years. All services booked through Ab... Read more
solute Domestics are managed by dedicated Area Coordinators who liaise between our cleaners and clients to ensure all jobs are completed to the satisfaction of all parties.Dear Absolute Domestics,
I would have hoped with 28 years experience and all those cleaners that you would be able to locate a cleaner quicker than the 2 weeks we have had to wait on two occasions an... Read more
d be able to communicate effectively with your customers?Cleaner turned up today. She had been booked for 2 hours not the 3 hours you had confirmed in a text with us. Her text message said 2 hours, ours said 3. The cleaner was very good and it was not her f... Read more
ault she was booked for the wrong amount of time. We were meant to get our complimentary hour today as promised by you as an apology for the issues the following weeks!! With 28 years experience I would have thought you could communicate with your staff and customers effectively? This is the third issue on the third time we have used your service. We also found out that you are offering a free hour cleaning to all new clients so your complimentary hour wasn't an apology at all. Really not happy.Similar opinion? Write a review on ProductReview.com.au!
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BelindaSydney, NSW
Awesome Job
Lilia & Leonardo have been fabulous! Obliging with additional requests and happy to focus on areas that need extra attention. I have stopped the services for a few months in the lead up to Xmas time for financial reasons but will be resuming again with Abdom in February next year in the hope that Lilia and Leonardo will be available for our fortnightly clean once again. Thanks for taking a load off with your fantastic staff and services.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Belinda, we are thrilled to hear how happy you are with your cleaners Lilia and Leonardo and look forward to resuming your service in the new year. Kind regards, Absolute Domestics
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Dean YatesCentral, TAS
The Best Spring Clean Ever
We're a busy house, three teens, two working parents, multiple pets. Twice now Mel has come to do a spring clean. She has been absolutely brilliant. Works very hard. Leaves our place looking spotless. I'm very grateful for her hard work. Dean Yates
1 comment
Absolute DomesticsAbsolute Domestics
Hi Dean, thank you for taking the time to share this outstanding feedback about your cleaner Mel. Regards, Absolute Domestics
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Job well done
The two gentlemen were on time, very obliging and pleasant. They were very efficient and finished earlier than I had expected and even did extra things I had not expected. (or noticed as they were hidden). Cannot recommend them more highly.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Andrea, we love hearing that your cleaners were efficient and went above and beyond to provide a fantastic clean. Regards, Absolute Domestics
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JenniPerth, WA
Fantastic clean, lovely couple
Sonam and Jimmy are very pleasant and come in and do whatever is asked of them. They have done normal cleans and also dine alfresco and blinds when asked. Would recommend them.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Jenni, thank you for recommending your cleaners Sonam and Jimmy and sharing this terrific feedback. Regards, Absolute Domestics
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Seamless process and wonderful cleaners
We have used cleaners through Absolute Domestics for more than 10 years and they have been fabulous. When one has needed to leave Absolute Domestics have been able to seamlessly fill the slot with someone new, which has been very helpful as a busy professional household.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Kathy, thank you for your loyalty with the Agency for more than 10 years! We really appreciate your 5 star review of the service we provide. Regards, Absolute Domestics
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Questions & Answers
ray masked
Could I get a guide for bond clean on highset Queenslander no carpets timber floor some mould dust tnank you
1 answer
Absolute DomesticsAbsolute Domestics
Hi Ray, to see our rates and the services we offer please go to www.absolutedomestics.com.au/services and enter your location. We would love to help! Regards, Absolute Domestics
Tracey B.asked
Do you stay in the house while they clean and do you move everything out the bathrooms etc before they get there?
1 answer
Absolute DomesticsAbsolute Domestics
Hi Tracey, it's entirely up to you how you would like to direct the cleaner to use their time. You can stay home and prepare everything for them to focus solely on cleaning or you can leave them to it during the allocated timeframe. Regards, Absolute Domestics
eva a.asked
What is bonus hour?
6 answers
Yes got the bonus hour.
Cheers
First visit you get one hour extra free.
Absolute Domestics told me that the "bonus hour" means that you get one hours cleaning you don't have to pay for, eg, have a 3 hour clean but only pay for 2 hours. However, according to AD, the cleaner doesn't get paid for that hour, which is actually illegal. So the cleaner cleans for 3 hours but only gets paid for 2 hours.
Details
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Absolute DomesticsAbsolute Domestics
Hi Michael, we really appreciate you taking the time to share this feedback about your cleaner Col and will be sure to pass it on. Regards, Absolute Domestics