Spoke to cleaner at 9am to confirm booking which cleaner responded saying they were 10 minutes away. After waiting for 3 hours and numerous phone calls. Cleaner could not be reached.
Cleaner arrived 5 hours late and left after 1 and a half hours (for a 3 hour booking) On return, the place was beyond dirty. The floors were sticky and worse than we left them. No counter tops or table were cleaned. Being a pregnant frontline worker nurse in a pandemic I was really upset we have not only wasted a whole day but a much dirtier house to fix.

First cleaner was good, then left AD after a year and left us as a result unfortunately Second cleaner was more expensive, slower, and left us after one clean. Third cleaner left AD and so never started with us. Forth cleaner said she'd start with us in a month and changed her mind after two weeks and getting AD to find another cleaner. I say this to AD: don't bother. We need some form of reliability of service, and this has been the opposite.

The cleaner did not clean my bathrooms when I stated that they are the priority of the clean. They did a terrible job cleaning and when I reported it to Customer service the said” the cleaner told them that he did the bathrooms”. After taking photos to prove the bathrooms were not done they told me that I can’t prove that the photos were taken after the clean. Would not recommend and will never use again

Without a doubt the worse clean we have…
Without a doubt the worse clean we have ever had. Charged for 4hrs when the house is 80msq (yes it is tiny) it takes about an hour to clean (max) typically with two people and that is a spotless clean. We asked for a spring clean hence booking 4hrs. We sent pics showing what wasn't done to Absolute Domestics. When I challenged the two cleaners they didn't provide any feedback except to deal with the agency.

Booked for domestic cleaning. All I recieved were text messaged saying someone will be in contact. The only contact being made was me calling them for updates on when spmeone can out. Ended up canceling as they could not give me a confirmed date.

8 cleans , 1 excellent , 3 average 4 - poorly vacuumed floors & no other cleaning done in 2 hour clean. The company no longer care about Feedback. Find another company who actually clean your house!

I had 4 different cleaners in 4 months. First person disappeared, second person could not turn up on time, the third person stopped working, and the forth one was a price change. Just way harder than it should be.

I found my experience was disappointing on the whole - Inconsistent service, basic surface clean - elbow grease not used. Streaks on windows and mirrors, cupboards. I found I would be spending an hour after each clean doing a clean myself.

delays in contacting me from the time I first contact A/D.. Sent illequiped & what seem to me an inexperience house person to do the work. too expensive for low standard of work.

Cleaner did not arrive in time, cleaned poorly and ruin bed linen, curtains and kitchen towels with bleach, however cloths and other then bleach cleaning products have been provided. He took my face towel to clean windows; shower tiles were not cleaned but he spent 30 min wiping shower glass door. Disappointed. Zero stars. Never again!

I was so excited to think I would go home from work to a clean house! Was so disappointed with the result it didn’t look any different from when I left it in the morning. The floors were still dirty and the kitchen had not been touched. I will have to still spend my weekend cleaning the house! So so disappointing will not recommend this company to anyone...

Paid for a 3 hour clean of kitchen, bathrooms and floors. Very disappointed with work done. Counter/bench tops, basins and sinks, mirrors and taps not cleaned at all. Had to do the whole lot again ourselves. Paid in cash - no receipt offered.

I wanted to thank my cleaner personally and end the cleans the day before the last clean
However an automated txt from HO was sent without advising me
So my cleaner knew for a week and did nothing to return my key
And then was difficult returning my key
I asked AD to cover the cost of a new lock to be installed and no response...
It took another 3 days to receive my key totalling 10 days since the service was terminated and the cleaner had my key..
Terrible process.
Be pre warned!

First clean with this company and the house was worse afterwards! Murky mirrors, foot prints all over floors, no actual cleaning products used just a rag and water, cleaner never provided any products or tools. Second cleaner a lot better and arranged to come following week. Waited for her arrival, and the cleaner never turned up. Turns out she had resigned and given lots of notice but the company never let us know. They then said they would call back and send someone the next day. No one turned up again and they never contacted us. Now have to wait to the following week to hopefully get a cleaner. Terrible service!

Did not follow instructions
Was not interested in doing jobs the family needed
Demanded certain cleaning products which were not necessary
Complained constantly
Annoyed the homeowner with calls and messages
Would not do scheduled jobs
Left the job early thinking no one noticed
Could not find the broom which was right beside the vacuum cleaner which they just finished vacuuming with