I have had two cleaners so far; the first was good, but left the employ. The replacement unfortuantely did not meet my requirements.

Initial clean was bad and we were offered a reasonable solution. Over all reasonably Happy with the outcome.

Regards
Nick

I went through 4 cleaners with this company my first one was excellent she left the company for personal reasons but then the rest where not the best and the last one complained about dog hair on the floor when I said that’s living in a house it gets messy sometimes I felt they make me feel like it was my fault the cleaner was bad using excuses not solving the problem. Now I clean my own house because I can’t trust cleaning companies to get it right it’s not that hard.

Clean was satisfactory however huge lack to detail, cleaners were in a rush to finish.
Not overly impressed. I wont be using Absolute domestics again.

Just interested in making money. Staff have no training on how to Clean. Would use airtasker instead. At least you can see individual ratings

I was very happy with the lady who was assigned. Lovely person who did a great job. However, when she left after 3 or 4 months the company was unable to find a replacement. A key reason for choosing an agency was to ensure continuity of service so it was both annoying and perplexing to be left in the lurch especially since I live in a very accessible mainstream area.

I had previously put up a review for Absolute Domestics however since that review the cleaner became extremely unreliable week after week, the downfall is it takes up to a week to get a replacement cleaner if your cleaner is sick or has other things happen in their life that prevent them.
attending their scheduled time/day. It is a very frustrating process. You don't want just anyone coming to your house if your cleaner can't make it however Absolute Domestics don't take this into consideration. Won't be back that is for sure!

I have used two cleaners from Absolute Domestics. Unfortunately they have not been as good as those provided by other services.

My toilet was never scrubbed.
The corners on all my rooms had cob webs.
No vacuuming behind chairs or lounge (it's out from the wall to allow this access).
No windows on doors between lounge cleaned and was told that the cleaner do not do and Windows no dusting of TVs or computers as its in the handbook which I never received.
Really disappointed.
Hope these comments help improve your service.
Maybe a call to client 1 month after start date?

I was heartened to see that Absolute Domestics read the reviews here and take them seriously. I received a telephone call this afternoon and, after that, I feel that my experience was a one-off and not their normal service. I was offered a full refund and instead accepted a 50% refund since the cleaners did do *some* cleaning on the day. I wanted to be fair. I have also been assured that the prices on the company website are GST inclusive and that the company always pays GST. I have left my original review below for the sake of honesty and tran...

Spring clean wasn't a spring clean. They had a vacuum that hardly sucks. I had to go back over the floors. After they left I noticed a small ball on the floor, they had knocked over one of my smelly things, lucky i found it before my grandson did. Skirtings had dust on them, I had to go over them as well. I never thought to have that good a look when they were here.
Dusting vaccuming and cleanings was way under average. Some things were not even dusted. I wish i had have checked reviews beforehand. Way overpriced for under average. I told them I had animals, they should have at least have brought over a vacuum that lifts pet hair. Never again!

We have been using Ab Dom for many, many years (on and off for in the range of 12 - 15 years). We have long had a twice a week service (3 hours early in the week for a tidy up clean and 5 hours late in the week for a full clean). Our experiences have been very mixed over the years. We have had a hand full of exceptional cleaners, a lot of very average cleaners and a few poor cleaners. What we find very difficult is getting someone placed in the job after someone leaves the agency (and admittedly it is complicated by the fact we have a bi-we...

I'm quite happy with the service from Absolute Domestics but cannot continue to use them because they won't allow a monthly clean. I find it strange that the company will not accept the kind of business the customer wants. Oh well, I'll seek an alternative. Was very happy with the cleaners.

Have had several cleaners from Absolute Domestics , In regards to the Call Centre the Customer Service I found was good and they can arrange a clean quickly and follow up afterwards.
In regards to the cleaners however, the quality of the cleaners differs from cleaner to cleaner. I have had a quite a few poor cleaners over the years who failed to be time efficient, failed to clean properly, even turned off important appliances and forgot to turn them back on eg. The fridge. However my experience with Absolute Domestics End of Lease Cleaners I...