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Abyss By Abby

Abyss By Abby

4.6 from 214 reviews · View Statistics

Reviews

1.6

7 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(6)
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marguerite symington
marguerite symingtonSydney Surrounds, NSW
  • 2 reviews

I believe this company scam you from getting a refund. Be very careful.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
  • Verified

So happy I purchased this exquisite dress last minute!

published

I loved how this dress fit on my body and was SO comfortable to wear all night long. This dress had awesome quality and I got so many compliments too!

Product Quality
Shipping
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
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The reviewer stated that an incentive was offered for this review

Absolutely disgusting

published

Service was horrible, quality was shocking for the amount paid and refused to refund for a stain on the dress, which was wasn’t even worn. Would never buy from again.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
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  • Verified

Avoid at all costs

published

Zero out of 5 - very dodgy and immoral customer service - The clothes are ok but not worth the hassle!! Avoid at all costs
They sent me pictures of a dress I had apparently ‘altered’ and refused to refund! Also claimed the other I returned was stained - Again NO WAY this was possible - I had tried the garment on once and then replaced it in the bag to return!! The dresses were in my house for 12 hours!! I had been warned of dodgy practise before by friends - I should have listened!

I had no choice but to take further action - What a waste of time - AVOID

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
  • Verified

Horrible material and even WORSE costumer service

published

I ordered the unleashed dress from their website. When I received the dress not only did the color of the dress not match the websites picture but the material was similar to costume material. I immediately returned the dress having to pay $20 due to the fact that they don’t give you a return label. I was then emailed by the company claiming that there was a “small rip” in the dress and the tags were “unattached” and that I won’t be receiving a refund. Both claims are ridiculous since I didn’t even try on the dress due to the horrible quality. I won’t be buying from this company ever again and I suggest others think twice before they get SCAMMED like I did.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
  • Verified

Dress Material was cheap and very cold customer service. Forget returns!

published

Oh gosh where to begin.. I got my dress and the packaging was ugly. The hang tags look cheap. The dress came in plastic. Opened it up and the outer layer is like a men’s suit material. So disappointed. Tried it on and it was too small. I tried to return it but they said no right away because it was past their extra tiny return window. I told them I would contact my bank (credit cards give 180 day return window)

They replied saying ok return it for store credit within a matter of days (I’m in the US it won’t get back to them in a few days without a huge amount of money. I’m like no I can’t fit in you clothing I want a refund. They suck. Period. If you are a tiny XS it’s probably ok but anyone else I don’t recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceNot as advertised
Disappointed 2
Disappointed 2South East Queensland, QLD

Abysmal Customer Service & Forget Returns!!!!

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
See all Abyss By Abby reviews

Questions & Answers

peytonl
peytonlasked

Hi I am looking to get the UNLEASHED dress in Black before July 5th in a small or medium. Will you guys be restocking before then?

1 answer
Abyss By Abby
Abyss by A.Abyss By Abby

HELLO
at this stage we have no plans to make more

Lydia
Lydiaasked

how much is delivery to the uk?

No answers
Diana C.
Diana C.asked

How long does shipping normally take to Florida ?

1 answer
Abyss By Abby
Abyss by A.Abyss By Abby

we have answered your email
sorry for the late reply
we close in the evening

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear
Visit official website

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