Between November the 22nd and December 10th 2017, Abyss By Abby is offering one random Abyss By Abby reviewer the chance of winning a $200 Abyss By Abby voucher. This is to encourage their customers to write about their experiences with Abyss By Abby, be it positive, neutral or negative. It is possible that reviews were written by a customer who received this reward.
I believe this company scam you from getting a refund. Be very careful.
DON'T TRUST THIS BUSINESS! Please be careful when purchasing from this company. I bought a dress for my daughters formal and when it arrived, I opened it and she tried it on. Unfortunately, It didn't fit and she took it off immediately, I folded it and put it back in the bag. When they received it back, they sent me photos of a little bit of dirt on the bottom of the gown. I didn't inspect it long enough when it arrived, however, the dress didn't get the dirt from the carpet in her bedroom floor. Make sure you take photos before sending ite...ms back because they can't be trusted. Since the incident, I have reviewed this business and have seen that this has happened to a number of people, not just me! There is no customer service or anyone caring about the situation, it is just standard automatic replies.
Service was horrible, quality was shocking for the amount paid and refused to refund for a stain on the dress, which was wasn’t even worn. Would never buy from again.
Avoid at all costs
Zero out of 5 - very dodgy and immoral customer service - The clothes are ok but not worth the hassle!! Avoid at all costs
They sent me pictures of a dress I had apparently ‘altered’ and refused to refund! Also claimed the other I returned was stained - Again NO WAY this was possible - I had tried the garment on once and then replaced it in the bag to return!! The dresses were in my house for 12 hours!! I had been warned of dodgy practise before by friends - I should have listened!
I had no choice but to take further action - What a waste of time - AVOID
Find out how Abyss By Abby compares to other Clothing Shops & Brands
Know better, choose better.
Horrible material and even WORSE costumer service
I ordered the unleashed dress from their website. When I received the dress not only did the color of the dress not match the websites picture but the material was similar to costume material. I immediately returned the dress having to pay $20 due to the fact that they don’t give you a return label. I was then emailed by the company claiming that there was a “small rip” in the dress and the tags were “unattached” and that I won’t be receiving a refund. Both claims are ridiculous since I didn’t even try on the dress due to the horrible quality. I won’t be buying from this company ever again and I suggest others think twice before they get SCAMMED like I did.
Dress Material was cheap and very cold customer service. Forget returns!
Oh gosh where to begin.. I got my dress and the packaging was ugly. The hang tags look cheap. The dress came in plastic. Opened it up and the outer layer is like a men’s suit material. So disappointed. Tried it on and it was too small. I tried to return it but they said no right away because it was past their extra tiny return window. I told them I would contact my bank (credit cards give 180 day return window)
They replied saying ok return it for store credit within a matter of days (I’m in the US it won’t get back to them in a few days without a huge amount of money. I’m like no I can’t fit in you clothing I want a refund. They suck. Period. If you are a tiny XS it’s probably ok but anyone else I don’t recommend.
Abysmal Customer Service & Forget Returns!!!!
I purchased a gown from Abyss by Abby in September 2018.
The dress was tried on and placed into the garment bag provided until in or around 19th February 2019. I then hung the dress in order for it to smooth out in preparation for my daughters’ school formal Friday, 22nd February 2019. At this time, I noticed several small imperfections in the fabric.
I immediately contacted Abyss by Abby via email to inform them. They requested details I didn’t have. I was greatly concerned because my daughter needed the dress in two days’ time.
I ordered a second dress from the trader 19th February 2019.
I received the second dress in or around the 20th February 2019.
Questions & Answers
Hi I am looking to get the UNLEASHED dress in Black before July 5th in a small or medium. Will you guys be restocking before then?
at this stage we have no plans to make more
how much is delivery to the uk?
How long does shipping normally take to Florida ?
we have answered your email
sorry for the late reply
we close in the evening
Get an answer from our members and Abyss By Abby representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear|
Other Clothing Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.