Between November the 22nd and December 10th 2017, Abyss By Abby is offering one random Abyss By Abby reviewer the chance of winning a $200 Abyss By Abby voucher. This is to encourage their customers to write about their experiences with Abyss By Abby, be it positive, neutral or negative. It is possible that reviews were written by a customer who received this reward.
This Company could be a scam
I recently bought a dress for a family wedding, the dress arrived not exactly the same quality as it was shown on the website. However, so as soon as it arrived I tried it and didn't like it the next hour or so packed it and re-post it back via express post hoping to get a refund.
Next morning they send me photos, claiming the dress was ripped, and I didn't even get to wear the dress just tried it on and send it within the next hour or two.
I disputed that , and I assured the dress might have already been ripped before as I might have not...
Awful customer service + poor quality dresses
Bought few items from there in 1 transaction and they've all come apart from the stitches after only a couple of wears. Very disappointing. The customer service is also the worst I have ever known. They literally do not care and then start to ignore you!!!
Review for abyss by Abby
Really nice fit, will definitely be buying from them again! I have ordered from them multiple times and each time I just get more and more impressed with the quality of the products.
Service was horrible, quality was shocking for the amount paid and refused to refund for a stain on the dress, which was wasn’t even worn. Would never buy from again.
Im in love with that
This dresses, was perfect on my body, on my waist, the quality is wonderful, and I felt like a princess, for sure is my favorite store! I can not wait to buy my next dress with here again! everything perfect
Horrible material and even WORSE costumer service
I ordered the unleashed dress from their website. When I received the dress not only did the color of the dress not match the websites picture but the material was similar to costume material. I immediately returned the dress having to pay $20 due to the fact that they don’t give you a return label. I was then emailed by the company claiming that there was a “small rip” in the dress and the tags were “unattached” and that I won’t be receiving a refund. Both claims are ridiculous since I didn’t even try on the dress due to the horrible quality. I won’t be buying from this company ever again and I suggest others think twice before they get SCAMMED like I did.
Dress Material was cheap and very cold customer service. Forget returns!
Oh gosh where to begin.. I got my dress and the packaging was ugly. The hang tags look cheap. The dress came in plastic. Opened it up and the outer layer is like a men’s suit material. So disappointed. Tried it on and it was too small. I tried to return it but they said no right away because it was past their extra tiny return window. I told them I would contact my bank (credit cards give 180 day return window)
They replied saying ok return it for store credit within a matter of days (I’m in the US it won’t get back to them in a few days without a huge amount of money. I’m like no I can’t fit in you clothing I want a refund. They suck. Period. If you are a tiny XS it’s probably ok but anyone else I don’t recommend.
Abysmal Customer Service & Forget Returns!!!!
I purchased a gown from Abyss by Abby in September 2018.
The dress was tried on and placed into the garment bag provided until in or around 19th February 2019. I then hung the dress in order for it to smooth out in preparation for my daughters’ school formal Friday, 22nd February 2019. At this time, I noticed several small imperfections in the fabric.
I immediately contacted Abyss by Abby via email to inform them. They requested details I didn’t have. I was greatly concerned because my daughter needed the dress in two days’ time.
I ordered a second dress from the trader 19th February 2019.
I received the second dress in or around the 20th February 2019.
Bad quality of dress bad customer service
I received a dress which was faulty. I asked for an exchange instead received a refund. When I tried to order again. My order was rejected. The emails were rude & difficult to understand. I had to pay for the return of a faulty dress.
Questions & Answers
When are you restocking sizes for the ALEXIA gown?
Hi I am looking to get the UNLEASHED dress in Black before July 5th in a small or medium. Will you guys be restocking before then?
at this stage we have no plans to make more
how much is delivery to the uk?
Get an answer from our members and Abyss By Abby representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear|
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