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Accent Blinds
3.1 from 294 reviews · View Statistics

Reviews

4.5

55 reviews
  • Product Quality
    4.7 (49)
  • Return Claim MadeYes (0) · No (54)
  • Warranty Claim MadeYes · No (55)
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George

GeorgeHunter Region, NSW

Great Job

published

Had awnings installed on rear deck at home. Got an excellent price, friendly - professional service and fast installation. Would recommend Accent to anyone.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Mark and Anne

Mark and Anne Sydney Surrounds, NSW

Great job.

published

From measure and quote to install,
the process was ready. The shutters are great quality and look very professional. Installer was efficient and polite and did a great job.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Mary

MaryHunter Region, NSW

Delay, delay, delay

published

I ordered roller blinds late Nov early Dec 2020, was told that they would be installed prior to Xmas, 50% deposit paid. Shortly thereafter I was informed the material was not available for manufacture of the blinds and the provider would not be able to commence production of the material until after 11 January. I am the one ( customer) that has to keep emailing, phoning to ask for an update on when these blinds will be installed. Promises of a call back never eventuate. Customer Service is non-existent, do not do business with this company, they do not complete due diligence on your order prior to accepting your money and once they have that they really do not care. I am still chasing for information.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Pom13s

Pom13sHunter Region, NSW

  • 5 reviews
  • Verified customer

Brilliant experience from Start to finish- seamless and professional

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Very happy with my blinds

published

The installer did a great job, very happy with my new blinds throughout my house. I would use again and recommend.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

Hi Ellen, thank you for giving Accent Blinds a 5* review for their overall service to you. Please can you supply your order # so that we can share your review with the whole team here at Accent Blinds.
Kind regards, Accent Blinds

The reviewer stated that an incentive was offered for this review

Happy Sunfish

Happy SunfishAU

  • 2 reviews
  • Verified customer

Excellent service, great product

published

After having a lot of trouble finding a reliable company to supply and (retro)fit a sliding flyscreen door, Accent provided a smooth process from the very beginning, and actually were the only company to follow up on a quote. Staff were friendly and approachable, and I had my new door within a few weeks. There was lots of choice in frame colour. The screen door looks well made and suits our space perfectly. I would go back to Accent in future if needed, and would recommend them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
Nicole

NicoleSydney Surrounds, NSW

  • Verified customer

One shutter to rule over everything

published

These plantation shutters are the best..no other word....process of quotes were easy and whole process problem free with accent blinds...installer was friendly and great working around our messy room to put shutters in and they made such a difference...love them !

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

The reviewer stated that an incentive was offered for this review

Adam

Adam Hunter Region, NSW

Accent outdoor blinds finished our alfresco area perfectly!

published

Top notch product and service from the Wallsend store. Our new outdoor blinds look amazing! Manufactured and installed quickly and professionally, and a great price to boot! Highly recommended.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Accent Blinds
Sarah M.Accent Blinds
Adam
Adam

79142.A

chantelle

chantelleHunter Region, NSW

  • Verified customer

Out beats the rest!!

published

Beat all other brands on price and had a huge range of finishes. I couldn't believe my luck that out of shopping around for 3 other quotes Accent was not only the best, but cheaper and quicker than all of them! So happy and would recommend highly. Blinds consultant and fitter were lovely to deal with too!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Accent Blinds
Sarah M.Accent Blinds
chantelle
chantelle

Sure 79011.A we are so thrilled with them =)

The reviewer stated that an incentive was offered for this review

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Emma

EmmaSydney Surrounds, NSW

  • Verified customer

Great customer service from Ian and team

published

We had Venetian blinds installed last week from the Wallsend team. The customer service was very good across the whole team. Ian came to provide an initial quote, they came to double check measurements, office staff were helpful via phone with further questions we had, the installer was efficient. Reasonable price to have the windows in the whole house completed. Thank you.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

The reviewer stated that an incentive was offered for this review

Excellent product and customer service!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
Rosemary W.

Rosemary W.Hunter Region, NSW

Timely and reasonably priced

published

Easy contact with the company. A professional representative came and measured the windows. Production was within the timeframe stipulated and installed. Very happy with the product.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

The reviewer stated that an incentive was offered for this review

Debra

DebraSydney Surrounds, NSW

Our shutters are wonderful! Quote number # 76302c & 36302b

published

Thanks Accent Blinds again for wonderful service and product , had the rest of our rooms fitted with shutters and like the first time great service from Ian and all the staff in the office .

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
Lord Mayor

Lord Mayorjesmond, nsw, 2299

  • 5 reviews
  • 6 likes

Its all about trust ! Wow this company is amazing!

published

From the start this company didn’t leave anything to chance they said and promised what they delivered 3 weeks earlier then agreed from the first phone call to the measure & quote and the insulation they nailed it, wow this company is the best in the business they made sure i was happy all the way. Thanks so much Accent.
Brad - Jesmond

Product Quality
Incentivised ReviewNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
  • Verified customer

Great service. Great quality. Affordable price.

published

We got the outback tirari blinds with the cassette and channel internal block out system.
The staff were friendly and knowledgeable. The product was on time, great quality and was as described.
Good cleaning at the end. No mess.
Price was competitive and the fabric quality is great.
Would recommend to anyone.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
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Debra

DebraHunter Region, NSW

  • 2 reviews

Awesome Vertical blinds!

published

I was sooo very impressed and happy with my vertical blinds and the installation! The sales staff were super helpful and professional.Would definitely recommend this company. Great job thanks you!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Accent Blinds
Sarah M.Accent Blinds
Debra
Debra

78521.A Order number! Regards Debbie Barton!

The reviewer stated that an incentive was offered for this review

Elayn

ElaynHunter Region, NSW

Easy process

published

Was easy to arrange a measure and quote, the staff member turned up on time with lots of samples to choose from. Got a quote on the spot and a follow up email. Paid the deposit and blinds were installed two weeks later. Installer did a good job and was finished quickly. Blinds look great. Order number 78661.A

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

The reviewer stated that an incentive was offered for this review

PAT

PATSydney Surrounds, NSW

  • 2 reviews

Perfect finish on the lounge room

published

Easy to find on the net tried the yellow pages as well. We then remembered we had accent fit blinds in other areas of the house many years ago. We are really happy with the old blinds.
No issues
Expertly installed and punctual

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds

The reviewer stated that an incentive was offered for this review

Rachael

RachaelSydney Surrounds, NSW

So happy with my new Accent screen doors!!

published

I have been using Accent Blinds for close to 15 years. Service and installation is second to none! Ian Mackenzie honours all quotes. Can’t wait to have the rest of doors done! Andrew our installer was great!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Accent Blinds
Sarah M.Accent Blinds
Brian

BrianHunter Region, NSW

  • Verified customer

Excellent value.

published

From start to finish the total process was hassle free and professional. The product was exactly as described. We also appreciated the advice given during the quotation. Perfect result. Thanks.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Accent Blinds
Sarah M.Accent Blinds
Brian
Brian

78142.A

Accent Blinds
Sarah M.Accent Blinds

Thanks

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Questions & Answers

Patrick W Suzanne S

Patrick W Suzanne Sasked

Why is Accent Blinds still allowed to trade. Rude customer service & never fix any issues? Robbers & down right thieves.

2 answers
JPK
JPK

The only reason they are still trading is because the building trade is booming. If they were around when times were tuff, they would be long gone.

David peters
David peters

the worst company i dealt with in my reno. they siliconed the whole thing together , the whole thing fell out after 2 months of opening, had 2 contractors called Cory parsons and Nathan lyons, left silicone also over new carpet, and lied also.

victoria.sharland

victoria.sharlandasked

My blinds from accent seemed to have warped. Has anyone else had this problem? Only had them 6 months

2 answers
Unhappy 1
Unhappy 1

My blinds which are roller blinds have all creased at the bottom. Not sure why. There is no point in asking Accent to do anything about it, as they do not have any customer service and they don't care anyway.
I hope they go out of business - they are shonks.

David peters
David peters

With mine they siliconed the whole thing to the ceiling, base and sides, if they have siliconed yours also instead of bolting them, one side may of disconnected, hence warping may be a result. not to mention all the silicone they left on carpet, and was not fitted right at all. very bad service as they didnt return calls, I had to ring fair trading for advice..

Jo

Joasked

I had 2 faux wood white Venetian blinds installed by Accent Blinds in a bedroom & they smell terrible. even after 4 weeks & constant airing of the room the smell is no better. Has anyone else had this problem? I just can't think what would be causing this smell, it's like rotten eggs or dead animal, not nice at all.

2 answers
SB
SB

Sorry Jo. I cant help you. I still havent got my blinds!!

gg
gg

I have the same problem with these blinds and also have had no support from Accent Blinds. I have asked Accent to remove the blinds and refund my deposit with no luck so far.

Get an answer from our members and Accent Blinds representatives

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