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Accent Blinds
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GeorgeHunter Region, NSW
Great Job
Had awnings installed on rear deck at home. Got an excellent price, friendly - professional service and fast installation. Would recommend Accent to anyone.
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Mark and Anne Sydney Surrounds, NSW
Great job.
From measure and quote to install,
the process was ready. The shutters are great quality and look very professional. Installer was efficient and polite and did a great job.
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MaryHunter Region, NSW
Delay, delay, delay
I ordered roller blinds late Nov early Dec 2020, was told that they would be installed prior to Xmas, 50% deposit paid. Shortly thereafter I was informed the material was not available for manufacture of the blinds and the provider would not be able to commence production of the material until after 11 January. I am the one ( customer) that has to keep emailing, phoning to ask for an update on when these blinds will be installed. Promises of a call back never eventuate. Customer Service is non-existent, do not do business with this company, they do not complete due diligence on your order prior to accepting your money and once they have that they really do not care. I am still chasing for information.
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Pom13sHunter Region, NSW
- 5 reviews
- Verified customer
Brilliant experience from Start to finish- seamless and professional
The initial call I made to the local branch (Wallsend) of Accent blinds was followed by a visit from the Sales Manager who measured, recommended the style of shutter, measured the window and demonstrated the fitting of the shutters over my existing period double hung - not square! - window.
I was advised that the timeframe for installation was outlined as was the process.
I found it particularly helpful to know what and when to expect things to happen- and Accent Blinds were on the ball. My quote for the work was emailed to me promptly.
The n...Read more
ext stage in the process is where - after accepting the quote- Accent blinds send out the person who is going to install the shutters to see the job and check measure the window. I was contacted just after Christmas 2020 to be offered an installation in the first week of January 2021 but I have a pretty busy life and had to ask that they defer installation for a week - preferably on a Thursday morning. I received confirmation of my requested time slot from Accent Blinds via text and telephone. Day of installation- the installer arrived on time, worked quickly and neatly- taking great care with the fitting of the frame that would house the shutters. My house is old and nothing is square so seeing the installer put so much care into getting it right was refreshing.Similar opinion? Write a review on ProductReview.com.au!
Very happy with my blinds
The installer did a great job, very happy with my new blinds throughout my house. I would use again and recommend.
1 comment
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Happy SunfishAU
- 2 reviews
- Verified customer
Excellent service, great product
After having a lot of trouble finding a reliable company to supply and (retro)fit a sliding flyscreen door, Accent provided a smooth process from the very beginning, and actually were the only company to follow up on a quote. Staff were friendly and approachable, and I had my new door within a few weeks. There was lots of choice in frame colour. The screen door looks well made and suits our space perfectly. I would go back to Accent in future if needed, and would recommend them.
1 comment
Sarah M.Accent Blinds
Hi Happy Sunfish, thank you for your 5* detailed review. We do try to ensure we can help all of our customers and meet their requirements. We are please to read that we met yours. Please can you ad... Read more
vise your order # so that we can share your review with those who looked after you. Kind regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
NicoleSydney Surrounds, NSW
- Verified customer
One shutter to rule over everything
These plantation shutters are the best..no other word....process of quotes were easy and whole process problem free with accent blinds...installer was friendly and great working around our messy room to put shutters in and they made such a difference...love them !
1 comment
Sarah M.Accent Blinds
Hi Nicole, thank you for giving Accent Blinds a 5* review for their product, sales & service. We pride ourselves on a job well done and we are so pleased to read that we have done just that for you. ... Read more
Please can you advise your order # so that we can share your review with the team. Kind regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Adam Hunter Region, NSW
Accent outdoor blinds finished our alfresco area perfectly!
Top notch product and service from the Wallsend store. Our new outdoor blinds look amazing! Manufactured and installed quickly and professionally, and a great price to boot! Highly recommended.
2 comments
Sarah M.Accent Blinds
Hi Adam, thank you for your 5* review. We have a great team who work hard to ensure our customers orders are processed in a timely manner and that the supply and installation runs smoothly. Please can... Read more
you supply your order # so that we can share your review with the whole team. Kind regards, Accent Blinds79142.A
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chantelleHunter Region, NSW
- Verified customer
Out beats the rest!!
Beat all other brands on price and had a huge range of finishes. I couldn't believe my luck that out of shopping around for 3 other quotes Accent was not only the best, but cheaper and quicker than all of them! So happy and would recommend highly. Blinds consultant and fitter were lovely to deal with too!!
2 comments
Sarah M.Accent Blinds
Hi Chantelle, we are extremely pleased to read that we are the best in price, sales and service. We use each review to ensure we are meeting our customers requirements and we thank you for giving us ... Read more
*. Please can you advise your order # so that we can share your review with the whole team. Kind regards, Accent Blinds.Sure 79011.A we are so thrilled with them =)
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The reviewer stated that an incentive was offered for this review
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EmmaSydney Surrounds, NSW
- Verified customer
Great customer service from Ian and team
We had Venetian blinds installed last week from the Wallsend team. The customer service was very good across the whole team. Ian came to provide an initial quote, they came to double check measurements, office staff were helpful via phone with further questions we had, the installer was efficient. Reasonable price to have the windows in the whole house completed. Thank you.
1 comment
Sarah M.Accent Blinds
Hi Emma, thank you for posting a detailed review on how Accent Blinds processed your order. We are pleased to read that all members of the team ensured the whole process went smoothly.
Please can you... Read more
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The reviewer stated that an incentive was offered for this review
Excellent product and customer service!
I have used accent blinds twice now and each time the product and customer service has been spot on. I contacted accent blinds by phone and promptly had someone come out for a quote. They were very informative and knowledgeable. They had various samples to choose from and explained each option clearly. I had the blinds installed by a professional through accent blinds. The installer was very friendly with a happy disposition which made my experience a breeze! It only took about an hour to install shutters on 4 windows. The blinds look great and...Read more
are excellent quality. I have not had any issues post install however if I were to I would imagine I could contact the store via phone without any hassle as their communication and customer service so far has been faultless. Overall I am very happy with the whole experience with accent blinds and would recommend them to friends and family.1 comment
Sarah M.Accent Blinds
Hi Natasha, thank you very much for not only the 5* review but for also covering each process and how it was carried out. We use all reviews to ensure our customers receive this experience each and e... Read more
very time. Please can you advise your order # so that we can share your review with the whole team. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
Rosemary W.Hunter Region, NSW
Timely and reasonably priced
Easy contact with the company. A professional representative came and measured the windows. Production was within the timeframe stipulated and installed. Very happy with the product.
1 comment
Sarah M.Accent Blinds
Hi Rosemary, we do appreciate your time is valuable and we are grateful for your feedback along with the 5* review. We work hard to satisfy the customer and we are pleased to read that we have complet... Read more
ed that task. Please can you supply your order # so that we can share you review with the whole team. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
DebraSydney Surrounds, NSW
Our shutters are wonderful! Quote number # 76302c & 36302b
Thanks Accent Blinds again for wonderful service and product , had the rest of our rooms fitted with shutters and like the first time great service from Ian and all the staff in the office .
1 comment
Sarah M.Accent Blinds
Hi Debra, we are so please to read that you are a repeat customer and that our exceptional team have again met with your expectations. Thank you too for advising your order #'s - we will share your k... Read more
ind works with those who personally looked after you. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
Lord Mayorjesmond, nsw, 2299
- 5 reviews
- 6 likes
Its all about trust ! Wow this company is amazing!
From the start this company didn’t leave anything to chance they said and promised what they delivered 3 weeks earlier then agreed from the first phone call to the measure & quote and the insulation they nailed it, wow this company is the best in the business they made sure i was happy all the way. Thanks so much Accent.
Brad - Jesmond
1 comment
Sarah M.Accent Blinds
Hi Brad, thank you for your 5* review given to Accent Blinds for their sales, service & installation of your order. We are pleased to read that our team were able to supply your goods earlier than exp... Read more
ected and that the whole process flowed. Please can you supply your order # to enable us o share your review with the Accent Blinds team. Kind regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great service. Great quality. Affordable price.
We got the outback tirari blinds with the cassette and channel internal block out system.
The staff were friendly and knowledgeable. The product was on time, great quality and was as described.
Good cleaning at the end. No mess.
Price was competitive and the fabric quality is great.
Would recommend to anyone.
1 comment
Sarah M.Accent Blinds
Hi Troy, we are pleased to read that your experience with using Accent Blinds was a positive one and that our premium quality products have met with your expectations. We continually work on our proc... Read more
esses to ensure we are meeting our customers expectations and reviews assist us greatly. Thank you for yours! Please can you advise your order # so that we can share your review with the team here at Accent Blinds. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
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DebraHunter Region, NSW
- 2 reviews
Awesome Vertical blinds!
I was sooo very impressed and happy with my vertical blinds and the installation! The sales staff were super helpful and professional.Would definitely recommend this company. Great job thanks you!
2 comments
Sarah M.Accent Blinds
Hi Debra, thank you for taking the time to share how Accent Blinds attended to your requirements. We are please to read that our premium sales, service & products were given 5*. This is what we are ... Read more
work so hard for - to ensure the customer experience is a positive one. Please can you advise your order # so that we can share your review with those who serviced your order. Warm regards, Accent Blinds.78521.A Order number! Regards Debbie Barton!
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ElaynHunter Region, NSW
Easy process
Was easy to arrange a measure and quote, the staff member turned up on time with lots of samples to choose from. Got a quote on the spot and a follow up email. Paid the deposit and blinds were installed two weeks later. Installer did a good job and was finished quickly. Blinds look great. Order number 78661.A
1 comment
Sarah M.Accent Blinds
Hi Elayn, thank you for your review detailing how Accent Blinds sold and supplied your blinds. All reviews are helpful as they assist us with our customer experience processes - ensuring we are meetin... Read more
g their expectations. Thank you too for noting your order #. We will share your positive review with the whole team. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
PATSydney Surrounds, NSW
- 2 reviews
Perfect finish on the lounge room
Easy to find on the net tried the yellow pages as well. We then remembered we had accent fit blinds in other areas of the house many years ago. We are really happy with the old blinds.
No issues
Expertly installed and punctual
1 comment
Sarah M.Accent Blinds
Hi Pat, thank you for taking the time to share of your past and present experience with using Accent Blinds for your requirements. We are delighted to read that our sale, service & products continue ... Read more
to be of the highest quality with the products lasting for many years. Please can you advise your order # so that we can share your review with the whole team. Kind regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
RachaelSydney Surrounds, NSW
So happy with my new Accent screen doors!!
I have been using Accent Blinds for close to 15 years. Service and installation is second to none! Ian Mackenzie honours all quotes. Can’t wait to have the rest of doors done! Andrew our installer was great!
1 comment
Sarah M.Accent Blinds
Hi Rachael, thank you for your 5* review. We do try to honor all quotes - even if given months ago, and we are pleased to read that we were able to do this for you. We have a very dedicated professi... Read more
onal team at Accent Blinds, each committed to ensuring the customer receives only the very best in sales, service and product. Please can you advise your order # so that we can share our review with those who looked after you. Warm regards, Accent BlindsSimilar opinion? Write a review on ProductReview.com.au!
BrianHunter Region, NSW
- Verified customer
Excellent value.
From start to finish the total process was hassle free and professional. The product was exactly as described. We also appreciated the advice given during the quotation. Perfect result. Thanks.
3 comments
Sarah M.Accent Blinds
Hi Brian, thank you for sharing how Accent Blinds we able to accommodate your requirements. We are please to read that it was a ''hassle free and professional'' process and that our quality products ... Read more
were as descried. Please can you advise your order # so that we cab share your review with the whole team. Kind regards, Accent Blinds78142.A
Sarah M.Accent Blinds
Thanks
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Questions & Answers
Patrick W Suzanne Sasked
Why is Accent Blinds still allowed to trade. Rude customer service & never fix any issues? Robbers & down right thieves.
2 answers
The only reason they are still trading is because the building trade is booming. If they were around when times were tuff, they would be long gone.
the worst company i dealt with in my reno. they siliconed the whole thing together , the whole thing fell out after 2 months of opening, had 2 contractors called Cory parsons and Nathan lyons, left silicone also over new carpet, and lied also.
victoria.sharlandasked
My blinds from accent seemed to have warped. Has anyone else had this problem? Only had them 6 months
2 answers
My blinds which are roller blinds have all creased at the bottom. Not sure why. There is no point in asking Accent to do anything about it, as they do not have any customer service and they don't care anyway.
I hope they go out of business - they are shonks.
With mine they siliconed the whole thing to the ceiling, base and sides, if they have siliconed yours also instead of bolting them, one side may of disconnected, hence warping may be a result. not to mention all the silicone they left on carpet, and was not fitted right at all. very bad service as they didnt return calls, I had to ring fair trading for advice..
Joasked
I had 2 faux wood white Venetian blinds installed by Accent Blinds in a bedroom & they smell terrible. even after 4 weeks & constant airing of the room the smell is no better. Has anyone else had this problem? I just can't think what would be causing this smell, it's like rotten eggs or dead animal, not nice at all.
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Sarah M.Accent Blinds
Hi Ellen, thank you for giving Accent Blinds a 5* review for their overall service to you. Please can you supply your order # so that we can share your review with the whole team here at Accent Blinds.
Kind regards, Accent Blinds