Shocking after sales service
We had our blinds installed in Feb 1919. The money was paid to AAH Pty Ltd. Our Quote number is 67563.A. One blind motor was faulty and it took months to get them out to fix it. We now have one blind that has come out of its track. An amount of $110 was paid 2 weeks ago to get a serviceman out to repair it. I have phoned a week ago to find out how long it will take to get it repaired and was told they do not have a serviceman in our area. When they do we will be notified when he is coming. How long is a piece of string. We are still waiting. Not a happy customer. The woman on the phone was extremely rude and not helpful at all.
They are the worst company I have ever met.
They are the worst company I have ever met. No customer service, the lady un the phone is so rude, they are really bad on timing, they don’t do any of their promises, the blind is low quality, it is about 4 month they are fixing their mistakes on the blinds on our unit, cutting, changing &... resizing.
I don’t understand how the do lots of advertising on the radio. We are tired of them. Accent Blind is the worst.
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Questions & Answers
Why is Accent Blinds still allowed to trade. Rude customer service & never fix any issues? Robbers & down right thieves.
The only reason they are still trading is because the building trade is booming. If they were around when times were tuff, they would be long gone.
My blinds from accent seemed to have warped. Has anyone else had this problem? Only had them 6 months
My blinds which are roller blinds have all creased at the bottom. Not sure why. There is no point in asking Accent to do anything about it, as they do not have any customer service and they don't care anyway.
I hope they go out of business - they are shonks.
With mine they siliconed the whole thing to the ceiling, base and sides, if they have siliconed yours also instead of bolting them, one side may of disconnected, hence warping may be a result. not to mention all the silicone they left on carpet, and was not fitted right at all. very bad service as they didnt return calls, I had to ring fair trading for advice..
I had 2 faux wood white Venetian blinds installed by Accent Blinds in a bedroom & they smell terrible. even after 4 weeks & constant airing of the room the smell is no better. Has anyone else had this problem? I just can't think what would be causing this smell, it's like rotten eggs or dead animal, not nice at all.
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