We found the process very smooth and easy from start. Our blinds actually arrived earlier than expected.
We reported a flaw on one blind and the problem was rectified without issue.

We had 2 Venetians Blinds installed, replacing old ones. We have always used Accent Blinds for all our window dressings, they are very helpful. Price on point. Quality is excellent. Wouldn’t hesitate to recommend.

I selected Accent shutters after a recommendation and viewing the same product from friends. The shutters look and work well. The service from the salesman and installer was very personable and most importantly very professional. Love the job well done!

Ordered both panel glide and roller blinds. Ian, the sales consultant, was very knowledgeable and friendly. Blinds arrived in two weeks. The installer did a great job, and the finished products look fabulous. The blinds are great quality, were a good price and we are very satisfied.

We have just had some venetian blinds installed in our bathroom/toilets. We are extremely happy with the product and service we have received from Accent at Wallsend right from the inital phone call to get a quote through to the installation. Everyone we dealt with were friendly and helpful. We had 3 quotes and they were the cheapest but quality is great - highly recommended.

Customer service is too busy to help when their product is faulty. Horrible service and a horrible product. Second rate business importing bad products from china. I would steer clear of this business

I have just purchased and have had installed roller blinds in my living room. I chose Accent as two years ago I had fantastic Accent panel glides installed in my bedrooms. I love the quality of your products and Jeff, the salesperson and Dave, the installer are excellent representatives of your company.

I really love my shutters they make the house look so modern. The price was amazing i really did not expect to be paying anything under ten grand for these but now have 3 huge windows at the front of the house plus 3 other Bedrooms, Kitchen & big window at the end of the hallway with Shutters also 4 Roller Blinds on a couple of glass doors at the rear of my house. I just want to say thanks Accent Blinds for the service of the ladys in the office, Ian who gave us a great price & to the guys who installed everything for us.

I am extremely happy with my bedroom shutters which was installed by a lovely man named Dave from Newcastle Branch. Jeff the salesman was also prompt with his quote. The only problem was I did have to wait 11 weeks but the office staff did keep me up to date with the delay reasons.

They are the worst company I have ever met. No customer service, the lady un the phone is so rude, they are really bad on timing, they don’t do any of their promises, the blind is low quality, it is about 4 month they are fixing their mistakes on the blinds on our unit, cutting, changing &... resizing.
I don’t understand how the do lots of advertising on the radio. We are tired of them. Accent Blind is the worst.

Quoted (quote No:68932A) and paid five weeks still not ready. Nobody from the company even give you a call and inform you about it. I called several time but unable to get answers wont return calls. They don't give a damn. It was a very bad experience. I never recommend to anyone.

What a difference these white shutters make to our tired room! So fresh and modern. They are laughing at our other curtains and blinds!! Accent service was wonderful.....efficient reliable and courteous. We will be back!

The quoter was helpful and amiable. The price was fantastic.The finished product was ready sooner than stated. The installation was a breeze. A worthwhile purchase. Thank you

Worst customer service I’ve ever experienced - paid $3000 for curtains and blinds, the curtains have a hold in and blinds marked, took a month to get someone round to take a simple picture then a month of calling on hold and following up constantly with rude customer service and unhelpful. Finally got a customer service manager and was promised call backs that didn’t happen, called again to have a big argument she was shouting at me and hung up. Asked for a refund they said no, asked for a manager they said no. Now have to wait 6 weeks for replacement goods with no compensation. Would never recommend this company to anyone it’s actually the worst people I’ve ever dealt with.

They have been on time,friendly service, my house luck beautiful now..I would recommend to my friends, and family definitely..for Kwik service call Accent blinds..

Pathetic!!!
Bought a near house full of plantation shutters from them 12 years ago. Attempted to organise a repair on one. After failure to return phone calls etc I had to pay a $99 service call to even get anyone to come here....well that’s what I thought. I was contacted today and advised that they are not doing any service calls on goods older than 10 years old! The reply to my question that the lifetime warranty means nothing and the reply was “Yes”.

Apparently it’s changed hands and it appears they are not upholding the lifetime warranty promise which is in writing.

Accent Blinds are pathetic!!!

Stay well away from them and if you thought you had a lifetime warranty well it’s now 10 years or whatever they want to make up!!

Excellent service from all staff. Girls on the phone were friendly and helpful. Both Jeff and Dave who were involved in measuring, quoting and installing were polite, efficient and extremely professional. The blinds were of a good quality and competitively priced. I would be happy to recommend this company to others.

Measure & quote from Ian perfect as I had option of sheer/blockout vs slimline ventians. Went with the slimline. Installer did 2nd measure. All up in 29 days!

I ordered shutters in white for 6 windows from Accent Blinds Wallsend! The installer did a great job was very pleasant and friendly! All windows fitted beautifully indeed! I would highly recommend Accent blinds for price quality and communication! Aaa++++