Quote 69230.A
order was placed at the start of December and I called mid January to be told the order was ready, no one bothered to call. They booked an install day for 2 weeks later. When the installer came to install, he put the blinds up but didn’t have any of the 4 motors and only had 3 changers and no remotes. They are blaming the supplier. But at no point did they check the order before getting to my property. Poor business practice. When I called to complain the customer service person, [name removed], was rude, dismissive, argumentativ...

Quoted (quote No:68932A) and paid five weeks still not ready. Nobody from the company even give you a call and inform you about it. I called several time but unable to get answers wont return calls. They don't give a damn. It was a very bad experience. I never recommend to anyone.

What a difference these white shutters make to our tired room! So fresh and modern. They are laughing at our other curtains and blinds!! Accent service was wonderful.....efficient reliable and courteous. We will be back!

The quoter was helpful and amiable. The price was fantastic.The finished product was ready sooner than stated. The installation was a breeze. A worthwhile purchase. Thank you

Worst customer service I’ve ever experienced - paid $3000 for curtains and blinds, the curtains have a hold in and blinds marked, took a month to get someone round to take a simple picture then a month of calling on hold and following up constantly with rude customer service and unhelpful. Finally got a customer service manager and was promised call backs that didn’t happen, called again to have a big argument she was shouting at me and hung up. Asked for a refund they said no, asked for a manager they said no. Now have to wait 6 weeks for replacement goods with no compensation. Would never recommend this company to anyone it’s actually the worst people I’ve ever dealt with.

They have been on time,friendly service, my house luck beautiful now..I would recommend to my friends, and family definitely..for Kwik service call Accent blinds..

Pathetic!!!
Bought a near house full of plantation shutters from them 12 years ago. Attempted to organise a repair on one. After failure to return phone calls etc I had to pay a $99 service call to even get anyone to come here....well that’s what I thought. I was contacted today and advised that they are not doing any service calls on goods older than 10 years old! The reply to my question that the lifetime warranty means nothing and the reply was “Yes”.

Apparently it’s changed hands and it appears they are not upholding the lifetime warranty promise which is in writing.

Accent Blinds are pathetic!!!

Stay well away from them and if you thought you had a lifetime warranty well it’s now 10 years or whatever they want to make up!!

Excellent service from all staff. Girls on the phone were friendly and helpful. Both Jeff and Dave who were involved in measuring, quoting and installing were polite, efficient and extremely professional. The blinds were of a good quality and competitively priced. I would be happy to recommend this company to others.

Measure & quote from Ian perfect as I had option of sheer/blockout vs slimline ventians. Went with the slimline. Installer did 2nd measure. All up in 29 days!

I ordered shutters in white for 6 windows from Accent Blinds Wallsend! The installer did a great job was very pleasant and friendly! All windows fitted beautifully indeed! I would highly recommend Accent blinds for price quality and communication! Aaa++++

All worked well. Blinds look very good. Installer was fast and efficient and a very pleasant operator. Would recommend them. Thank you.

I googled Accent Blinds and the contact details were easily listed. I do prefer to book a quote over the phone and speak to the vendor. We were very happy with the good service which Accent Blinds provided. The salesman was punctual; He discussed the placement of how the blinds will open out over the windows, cords and choice of colour; he was very helpful. The measurements were checked by the installer who also was very friendly and helpful. The sales staff were enthusiastic and friendly, they kept us up to date of the estimated time of dispatchment which was on time. The installer was punctual, polite and kept his work area neat and safe at all times during the installation. The installer delivered a good quality of service.

We were very happy with how fast and informative Jeff was in providing a quote and information on Accents products.

Once we ordered our blinds they arrived within 3 weeks. We received a phone call on Friday to say they had arrived and the installer was at our house at 9am on the Monday morning to install them.

We did have a problem with the way one of the blinds rolled but were given another option which we tried and fixed the problem.

We would highly recommend Jeff and Accent Blinds

Accent blinds were great from start too finish on time and professional.installl was spot on.very happy customer
Thanks great job.

Accent blinds were excellent to deal with from the first call. They weren’t the cheapest but they listened to what we wanted and delivered perfectly

We paid a deposit in April and after 3.5 months on 18/7/18 had the one, bedroom curtain finally installed yesterday after having to chase the company many, many times. Installer had no common sense nor took responsibility that the curtain is at least 5cm too long, seams badly sewn and for other issues. Accent have not responded to emails or phone calls - customer service say 'someone' will get back. Eventually after two weeks of sending photos, phone calls and emails it was finally agreed that the faulty curtain would be collected and remade. O...

Professional. Punctual. Reliable.
Realistic cost. Competitive in local market.
Staff always helpful and courteous.
Highly recommended. Would not go anywhere else now.

Very happy with service easy to organise measure blinds arrived and installed within 2 weeks as agreed on paying deposit

From the initial phone call re a quote for shutters accent blinds have been helpful and courteous. Everyone has been punctual, professional and able to answer all my questions along with offering suggestions and options I hadn’t considered.
Everything was explained in detail without overwhelming me with information
The shutters have finished our rooms perfectly

We needed to replace our 13 year old cherry timber venetion blinds with a wider white venetion blind to brighten our home interior and to allow a better view of our developing back yard. The Accent Blinds representative was very professional and the quotation was not too much above our budget.
Upon our acceptance of the quote the order was placed with the company's factory and has been installed about three weeks later, again with a very capable and polite installer.
The immediate impression of the installed product was like a breath of fresh air.
We are extemely happy with Accent Blinds for the service and for the excellent finished product.,