Reviewer Photos & Videos
Windows for new build
Customer service with forge was 10/10 that is why we went with them. Quality of our Windows 1/10 I wish I had never gone with them. Look cheap. Seel around the windows is coming off the windows 2 months after installation they cameback and said it’s from the cold weather... seriously it’s Melbourne not the Antarctic. The inside of the double glazing black stuff is all messy not cut straight. Because of lockdown I couldn’t get to the build to see the windows as they got delivered before installation. It’s the only thing I regret about out build Is choosing accent windows
Windows installed , damage to external blinds - no ownershiop
"I am not sure if i would recommend or not, i believe they have a very good product and i am happy with the quality of the 3 double glazed windows. My issue starts with installer damaging our external blinds and not admitting too it, and while Installation manager agreed to come and and have a look after i complained, he was very negative and doubtful that they would have done anything wrong. I decided to just get the blind installers back to fix, as didnt trust that i would get good resolution. secondly not overly happy with the windor trims p...ut back, while i knew i would have to paint them as advised at quote, i didnt think i would have to putty up all the nail holes and sand, also the new trims dont cover the same area so i have to repaint the wall. and lastly the finger prints and dirt on the windows and trims took ages to clean, i would of thought they would of left the windows clean and looking nice, no attempt to clean up."
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