Tradesmen were very friendly and courteous. They called before arriving and turned up on time. The job was completed fast and efficiently. We have had no problems since the installation and are extremely happy with the end result
Unprofessional - DONT USE - still nothing done after 3 appointments and 6 weeks
* I waited 8.5 hours for first guy to arrive then he did not bring in any ladder or bulbs etc. However he spent 45 mins looking at dimmers.switches etc and made a list of all the equipment he would need from Bunnings, which I purchased. Promised to be back next week and guaranteed 8am start.
* Did not show at all then 2 different men arrived after 7 hours but did not bring a big ladder so complained then left.
* Office made another appointment for 2 weeks later and promised early arrival. No one showed up but I did get a text saying they were running late but would DEFINITELY arrive. Waited 10 hours NO SHOW no calls no apologies.
Service Exceeded Expectation !
When we first saw the flyer through the door, we actually thought it was a scam ! Not at all, all or dealings with your Organisation and all your staff have been thoroughly professional and friendly.
We would like to personally send our thanks to your Electrical Agent that came to our home to complete the works.
Nathapon was prompt, efficient, knowledgeable, helpful, nothing was too much trouble for him and personable. He gave us a courtesy call before his arrival, introduced himself and provided his ID and documents, making my wife feel ve...ry comfortable. He explained the process , demonstrated all the options available and worked professionally and cleaned up all his work areas after completing the works. Please pass on our thanks to him, he is a great Ambassador for your business. We are swift to criticise poor workmanship in current times, but, slow to comment on good service , he exceeded expectations - thank you. Please keep up the good work.
Excellent and quick service!!
Efficient LEDs installed by a very professional and qaulified electrician.
Quick and efficient service provided- hopefully it will help reducing the bill.
Highly recommended to be used as a first choice to get your lights changed- great customer service.
I was provided what was promised in a timely manner. Install was carried as per my convenience.
Thought that this was a "con", when I got the brochure in the post. Far from it!!~! they replaced 24 halogen downlights at a cost to me of $33.00. The tradesmen arrived on time and installed the new globes and took away the old ones Fantastic
LED LIGHTS EXCHANGE
Fantastic service by a professional and customer focused electrical contractor
The product is first class
The interaction with the company was excellent everything they promised they delivered
Could not fault any part of the installation
GREAT SERVICE, GREAT PRICE
Can't say enough positive things about the service, speed and quality of the work.
We are so happy with our lights,and have no trouble recomending this company.
The electrician who did the job was an extremely knowledgeable and helpful young man.
No complaints from me
After a few hiccups with the scheduling of the visit we were impressed with the electrician and the work he did. Almost 60 halogens replaced in a couple of hours. We now wait to see if we save money on our electricity bill
Now to see if there are genuine savings
Had the majority of our halogen downlights replaced with LEDs and all are working fine. It remains to be seen if this will reduce costs but we are optimistic.
Did not replace any dimmable lights but did replace 4 x external flood lights as well - all working fine.
The service was scheduled quicker than I had first thought and the electrician was efficient and friendly.
The only negative to the process was being informed the work would be done between 8-12 (a 4 hour window) but when no one had arrived by 12:15 I called to see what was happening....
Organised to have the down lights changed took the day off and waited till 4.15 pm for someone to turn up no name or details provided. On arrival the electrician said I can't do this the lights are too high. We had advised of this in detail as the brochure said anything over 3.2mtrs will incur a small additional charge. The electrician advised us no one contacted him to mention high ceilings even though we were told the exact opposite. Poor customer service will wait till Monday to see what happens. Cannot recommend. Do not blame electrician he was polite it's not his fault he was.not advised.
Halogens replaced with LED lights
Replaced 37 halogen down-lights with led lights, including the removal of the transformers attached to each of the halogen lights; lights are much brighter and working perfectly including the dimmers attached to the switch. The supervisor in charge of the job (Deepak) was very good and so was the electrician; however, the electrician (first time on job) was somewhat careless as he just dropped the wires that were cut and the former transformer covers/screws on the floor from each of the lights that were replaced. Notwithstanding this, the job was completed in one day to our satisfaction.
Questions & Answers
Do you have an Accredited Power Saver program in the ACT?
Could you please explain the reviews that say the product installed is obsolete and no replacement globes are available, please?
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