Service Exceeded Expectation !
When we first saw the flyer through the door, we actually thought it was a scam ! Not at all, all or dealings with your Organisation and all your staff have been thoroughly professional and friendly.
We would like to personally send our thanks to your Electrical Agent that came to our home to complete the works.
Nathapon was prompt, efficient, knowledgeable, helpful, nothing was too much trouble for him and personable. He gave us a courtesy call before his arrival, introduced himself and provided his ID and documents, making my wife feel ve...ry comfortable. He explained the process , demonstrated all the options available and worked professionally and cleaned up all his work areas after completing the works. Please pass on our thanks to him, he is a great Ambassador for your business. We are swift to criticise poor workmanship in current times, but, slow to comment on good service , he exceeded expectations - thank you. Please keep up the good work.
Excellent and quick service!!
Efficient LEDs installed by a very professional and qaulified electrician.
Quick and efficient service provided- hopefully it will help reducing the bill.
Highly recommended to be used as a first choice to get your lights changed- great customer service.
I was provided what was promised in a timely manner. Install was carried as per my convenience.
Now to see if there are genuine savings
Had the majority of our halogen downlights replaced with LEDs and all are working fine. It remains to be seen if this will reduce costs but we are optimistic.
Did not replace any dimmable lights but did replace 4 x external flood lights as well - all working fine.
The service was scheduled quicker than I had first thought and the electrician was efficient and friendly.
The only negative to the process was being informed the work would be done between 8-12 (a 4 hour window) but when no one had arrived by 12:15 I called to see what was happening....
Organised to have the down lights changed took the day off and waited till 4.15 pm for someone to turn up no name or details provided. On arrival the electrician said I can't do this the lights are too high. We had advised of this in detail as the brochure said anything over 3.2mtrs will incur a small additional charge. The electrician advised us no one contacted him to mention high ceilings even though we were told the exact opposite. Poor customer service will wait till Monday to see what happens. Cannot recommend. Do not blame electrician he was polite it's not his fault he was.not advised.
Halogens replaced with LED lights
Replaced 37 halogen down-lights with led lights, including the removal of the transformers attached to each of the halogen lights; lights are much brighter and working perfectly including the dimmers attached to the switch. The supervisor in charge of the job (Deepak) was very good and so was the electrician; however, the electrician (first time on job) was somewhat careless as he just dropped the wires that were cut and the former transformer covers/screws on the floor from each of the lights that were replaced. Notwithstanding this, the job was completed in one day to our satisfaction.
Company doesn’t follow through with product.
Had our downlights charged to LEDs electrician did a good job fitting them, but company will not send one LED floodlight which was out of stock at fitting time.
Have phoned, emailed but not reply, not a very reliable firm. Not happy Jan.
NSW Gov dudded by Accredited Power.
Questions & Answers
Does this offer replace the screw globes in downlights as well. All for $33.00 total?
Most of the 5 Star reviews are written in a similar way... "professional, polite, efficient ". So all of them look like fake reviews - especially when most of all the other reviews are rated at 1 Star.
Do you have an Accredited Power Saver program in the ACT?
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