Ace provides an excellent, reasonably priced service. Staff were friendly, courteous and efficient. We parked our own car and were helped to get our luggage to the lower level where the shuttle bus took us immediately to the airport. On our return to the airport, the Ace pickup was on time and again efficient and friendly.
Hassle free parking for family to get to the airport
We have been using Ace airport parking for a few years now. The location is easy to get to. We do the valet parking as it is easy with 2 small kids and the drop off is undercover right inside the entrance. There is good booking availability (although you should plan in advance for busy periods). The prices are competitive against other off site parking, cheaper than at the airport. Undercover feels more secure for the car. The shuttle transfer is quick & easy to and from the airport (quiet road almost all the way to the terminal), including car seats for the kids. It is rarely any thing other than a short wait for the bus to arrive, having called from arrivals hall when we have our luggage. And all the staff are friendly.
Friendly, cheap, easy and reliable service for airport parking. No waiting to get to the airport or back to our car, took one stress out of flying. Will be using again for next holiday.
I been using service from ace for last 3 years whenever i want to park the car for airport arrivals and departures.
Regarding the service and shuttle service they are good.
Main reason for this review is because of complete failure of there online system regarding the reward points, rewards points are total doggy as they can add / delete the points according to their wish, basically they do not want you to have any freebies.
Communication with the company is terrible, no matter how many times you call on their number 03 9330 2001, no one from ...
Great way to start your holidays!!!
Have taken the Ace Parking Vallet for a few times and they are just really professional.
You just have to put your car in the bay, leave your keys at the reception and get into the van.
The van is clean and have car seats for my kids.
The parking is only 5-10 minutes from the airport and the pickup when returning is so easy. Just a call and they are there in a few minutes. Doesnt matter what time your arrival time.
The staff is friendly and helpful. Great way to start the holidays.
The only place to park
I've parked at many parking businesses around Tullamarine Airport and keep on coming back to Ace. Access, qaulity of service, on time are attributes that Ace carries to the max.
hakuna matata - means "no worries"
Professional, courteous staff. Undercover self parking, lock up and take keys with you. Parking bays good size. Fast drop off and pick up. Excellent all round service from caring staff at a secure and safe location.
Perfect and very convenient
Awesome service, highly recommended and economic as well. I would highly recommend their service if someone if going to airport for longer or shorter term, do check it out guys.
Number 1 for valet parking at Tullamarine Airport
Parked at Ace Car Park Tullamarine whenever we are taking a flight.
Staff services are fantastic and efficient. On time all the time.
Takes only a few minutes to the terminal building. Will always use them.
Always reliable, quick and easy
I've parked my car at Ace Aiport Parking a few times now and they are fantastic. Affordable, professional, quick, on time and reliable.
My car is always in perfect condition and the staff are always friendly. Melbourne's best!
Perfect way to prepare for travel
Staff are always extremely helpful. The Courtesy bus is always on time. Vehicle is always parked in a safe place. We feel well prepared for our holiday by parking our car at Ace.
Amazing airport parking!!
Have used this company several times and they are fantastic!! Great loyal service, shuttle bus that is so convenient and no wait times!! Perfect and stress free, definitely recommend to anyone!
Would never use this providers again - they damaged my vehicle
I had used Ace a number of times, and found the service good. However on my last usage they damaged my vehicle electrics and refused compensation. Use at own risk.
Peace of Mind
It was a little disconcerting to read reviews on other parking companies and hear about people paying for undercover parking and their cars being left outside. No such issues with ACE!!!! Amazing service and hassle free. We simply arrived, parked our own car, took our keys with us and hopped straight onto the courtesy bus. No waiting about, friendly staff on hand to help with luggage and only a few minutes down the road to the airport. Very reasonable price and a great service. We couldn’t ask for more or recommend highly enough. Looking forward to our next trip.
Nice staff, best service! Never change the parking since first using! Have recommended to many friends.Love Ace Love Ace Love Ace Love Ace Love Ace Love Ace Love Ace Love Ace Love Ace!
The Go To for Melbourne Airport Parking
Check the prices for Melbourne Airport Parking and other off site car parks, and I think you will find the Ace Airport Parking stacks up pretty well against all competition.
You know I like a bargain if you've read any of my other reviews.....but Ace is simply good value for money
Lost my luggage at the pick up!!!
Last week we came back from interstate trips and the driver pick us up from airport. He didn’t put my luggage into the van in a timely manner and give an opportunity for someone stole one of my bag! We only found out the bag is missing when we got back to the Ace carpark!!! Then we have to went back to the airport and look for it!! Take us 2 hrs to talk to the security and police!! It’s obvious the driver ignorance failing to put our bag immediately, otherwise we didn’t have to waste our time to go back to the airport. We lost all the belonging...s, gifts, clothings in the luggage without any compensation! I am also very very disappointed the company didn’t record the incident, or responses to my emails about my complaint. Would not recommend anyone to use this company again!
Safe Car Park
Excellent service from staff and very safe car park. Booking process very easy. Also they do not keep you waiting , you are transported to the airport almost immediately after the car is parked.
What a great company excellent service
Really nice people to deal with easy to use and very affordable compared to airport will recommend and use again.
We got delayed at airport coming back and called at midnight they still picked us up the driver was friendly and very helpful , hard to find company’s like this made the whole experience travelling great .
Easy no fuss safe way to leave your car while away.
Good company with easy to book online, drive car in, park, get driven to airport, take off, call upon return to be driven back to your car and off you go. Very reliable no fuss parking with ACE to date.
Always great customer service
I have dealt with Ace Parking many times. Their customer service is excellent which is why I will continue to deal with them. I will certainly continue to recommend their service to family and fellow colleagues.
Best Airpot service
It was easiest airport parking experience. Very easy to find a car park spot and fast pick-up service. Driver and staff were very friendly. Highly recommended and will use the service again.
Car damaged while in car park
My car was damaged while in the car park. I immediately brought this to the attention of the parking attendant. However Ace management is refusing to take any responsibility for the damage and has not offered any compensation. I would not recommend using this car park at all.
Efficient service, friendly staff, and they are there to meet you with a smile when you return! We have used them several times and it just makes travelling so much easier.
Parking has never been so easy and secure.
Service was excellent and my family and I would definitely make use of this service again!
Cheers to Ace Airport Parking for a wonderful experience!
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