I have found this parking to be the best and most convenient way to park and get to the airport with minimal fuss. I always get undercover parking and occasionally valet parking which is the best experience. I always enjoy talking to the drivers who I find pleasant and helpful.
I highly recommend using this car park facility!!
Great parking in Melbourne Tullamarine airport
I have parked with Ace in Melbourne a few times now. Each time, I was happy with Ace due to the following reasons: great price, good customer service and friendly staffs, shuttle is always available and prompt pickup on return flight, acceptable location (about 5-10 minutes drive from airport), online booking is easy and parking space is available (as per booking). I especially like their self-parking option, which is always cheaper (than valet) and I can keep my car key. In my view, this is an added security feature.
Excellent Parking near Tullamarine Airport
Very good parking. 5 minutes free shuttle bus from tulla airport. Good value, always cheaper than undercover at Melbourne airport parking. Shuttle is always ready. 3 times parked here, happy customer :)
Worst Airport Parking Experience
I would not ever recommend ACE Airport Parking to anyone.Last week I had to drop my car for 3 days and the drooping and the Airport ride when I doped the car was good.I reached the Melbourne Airport at 11.15 and gave them a call by 11.20 and they asked me to come to the pick up bay, I was there by 11.25 and there was a pick up bus there,I approached the driver and he said the bus is full and I would have to wait for the next bus to come and pick me up (Fair understandable).I waited at the airport for 40 mnts and finally the buss came and I only...had a hand luggage.SO as soon as the bus came I approached the bus to take a seat as it was dead cold (2 degrees) been standing in the cold for nearly an hour.When I opened the door and tried to secure a seat,the driver in a rude sound told me to get out of the van and wait till he finishes talking on the phone.then when he came out I explained the situation and he said that's Ur problem.I was expecting a apology instead am getting his rude reply.If these kind of people are the ones who work for a company the company wont last long.I felt like i was been treated like as if I owed them something.I will never ever use them.I even called them and gave a feed back and they didn t even bother to look into the issue.
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Horrible customer support
I have accidentally paid twice and no support for refund. They even use against me that I have tried to use my 1st card more than once, which should indicate that I have trouble with the ticketing machine. Never going to take their service again.
good, secure, nice place
I have used them earlier of 2014, and will try them again on coming travel holiday season.
Feel secure when park my car over there and nick staff.
Excellent, quick & convenient
We were lucky enough to find a daily deal site where we bought a voucher for parking for 5 days at Ace Airport Parking.
The voucher cost $33 and we paid an extra $6.50 to upgrade to undercover car parking.
On arrival, we were directed to an unloading bay right near the entrance, where our suitcases were taken and put directly into the van. We then drove upstairs and parked, knowing the car would be in the same spot when we returned.
Downstairs we were given a card that would enable us to open the boom gate automatically when we picked up the car.
The van took us quickly to the airport and we were picked up within 5 minutes of ringing them for the return trip.
Most impressed, an easy to use service. Very efficient.
Very helpful and would recommended to anybody specially if someone dosen't want to leave keys, you can park it yourself and take the keys with you. Very reasonable on their rate prices. Will start car if battery is flat with jumper leads. Very good with bus shuttle service and they don't leave you waiting and it does not matter what time of the day or night it is.
Excellent service in every way.
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