Worst Airport Parking Experience
I would not ever recommend ACE Airport Parking to anyone.Last week I had to drop my car for 3 days and the drooping and the Airport ride when I doped the car was good.I reached the Melbourne Airport at 11.15 and gave them a call by 11.20 and they asked me to come to the pick up bay, I was there by 11.25 and there was a pick up bus there,I approached the driver and he said the bus is full and I would have to wait for the next bus to come and pick me up (Fair understandable).I waited at the airport for 40 mnts and finally the buss came and I only...had a hand luggage.SO as soon as the bus came I approached the bus to take a seat as it was dead cold (2 degrees) been standing in the cold for nearly an hour.When I opened the door and tried to secure a seat,the driver in a rude sound told me to get out of the van and wait till he finishes talking on the phone.then when he came out I explained the situation and he said that's Ur problem.I was expecting a apology instead am getting his rude reply.If these kind of people are the ones who work for a company the company wont last long.I felt like i was been treated like as if I owed them something.I will never ever use them.I even called them and gave a feed back and they didn t even bother to look into the issue.
Horrible customer support
I have accidentally paid twice and no support for refund. They even use against me that I have tried to use my 1st card more than once, which should indicate that I have trouble with the ticketing machine. Never going to take their service again.
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