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Ace Rental Cars

Ace Rental Cars

3.8 from 328 reviews · View Statistics
See the Best Car Rental Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Ace Rental Cars

Reviews

1.8
16 reviews
  • Value for Money
    5.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Booking Process
    4.0 (1)
  • Vehicle Condition
    4.0 (1)
  • Received Booked Vehicle
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Bek
BekSydney, NSW

Terrible shuttle service

published

Waited 40 minutes for the shuttle that still didn’t show up to take us back to the airport. Ended up having to catch a cab to arrive to the airport on time.

Nothing wrong with the car or pickup , apart from it not being at the airport.

Man behind the service counter was rude upon drop off and not helpful at all. Will never use this service again.

Value for Money
5/5
Transparency
1/5
Customer Service
1/5
Booking Process
4/5
Vehicle Condition
4/5
Incentivised Review No
Vehicle TypeToyota Corolla
Received Booked Vehicle No, I received a worse vehicle

Questions & Answers

Ronnie
Ronnieasked

Where do you pick the car at Perth airport

No answers
Tony Williams
Tony Williamsasked

I have a quote on one of your cars in Cairns. I noticed a credit card fee of $165 that may apply on my car pickup. My booking number is 346989067. Is that correct and or does that apply to me?
Tony Williams

1 answer
Sheryl G D K
Sheryl G D K

I'm a customer not an ACE CAR rep. You would be better asking ACE in Cairns. I hope you find your answer :-)

Henry Braude
Henry Braudeasked

Do they offer loyalty programs?

1 answer
plop p.
plop p.

If they offered disloyalty programs they would be swamped

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