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Ace Rental Cars

Ace Rental Cars

3.8 from 328 reviews · View Statistics
See the Best Car Rental Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Ace Rental Cars

Reviews

1.8
16 reviews
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Smooth rental expirience

published

The car I booked a Toyota Corrolla or similar was actually a Yaris when I collected it which made for a tight fit with our luggage & a baby with car seat. I think it's a big stretch between these two and I ought to have been a bit more forceful & demanded what had I paid for. The staff were very friendly & efficient and this calmed the situation greatly, I don't like conflict but there's a lesson there for me. The car was small but otherwise did the trips we had planned for the 10 days & once we had off loaded the luggage was fine.

Value for Money
4/5
Transparency
4/5
Customer Service
5/5
Booking Process
4/5
Vehicle Condition
4/5
Incentivised Review No
Received Booked Vehicle No, I received a worse vehicle
Cassie
CassieHunter Region, NSW
  • 2 reviews

My 60th

published

Fantastic little car. Got us from A to B very economic. The lady who served us deserves customer of the year. She was outstanding in the way she dealt with any answers we questioned. Took the car from Wellington right up to Cape Reinga. My 60th was a blast. Thank you!

Value for Money
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
3/5
Incentivised Review No
Vehicle TypeToyota
Received Booked Vehicle No, I received a worse vehicle

Questions & Answers

Ronnie
Ronnieasked

Where do you pick the car at Perth airport

No answers
Tony Williams
Tony Williamsasked

I have a quote on one of your cars in Cairns. I noticed a credit card fee of $165 that may apply on my car pickup. My booking number is 346989067. Is that correct and or does that apply to me?
Tony Williams

1 answer
Sheryl G D K
Sheryl G D K

I'm a customer not an ACE CAR rep. You would be better asking ACE in Cairns. I hope you find your answer :-)

Henry Braude
Henry Braudeasked

Do they offer loyalty programs?

1 answer
plop p.
plop p.

If they offered disloyalty programs they would be swamped

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