Great for our house specially during summer
This was all we needed to cool and heat our 3 bed room house. We also have a long hall way so got surprised how well this air con unit works as the tubes are super long! It takes mere seconds to cool the house or heat the house and we love the system
Excellent hardware, & works superb but useless delivery by supplier
This is the 8th Actron AC or fridge unit I've bought in the last 4 yrs. It's great gear, Aussie made and outperforms like for like other brands. I know this 'cause I have a Fujitsu and an identical rated Actron in the same floor plates/heat loads and the Actron simply outperforms the Fuji. Cooler quicker & quieter and needs to be turned down sooner. I first got on to them by a fridgie mate who swore by them and he was right. So when our office AC faltered and was beyond economical repair I had no hesitation getting my electrician to fit a ...suitable sized Actron. Problem was he's not an Actron dealer so it had to come thru another mob. Because of the AC units size & weight Actron was supposed to deliver straight to site but the driver refused to and drove off using an unsustainable excuse that he couldn't reverse his truck into our property!! What a joke. He said "because of WH&S" he would deliver it to Synergy (the supplier) 2 suburbs away. Delivery driver probably running late or because it was a hot day. Talk about useless. Why hire a driver who cannot reverse his truck? The dealer then argued with me about delivery so I simply booked AND PAID a local removalist and they picked it up and dropped it off, reversing their full size pantech into our site with no problem. So.... great gear, highly recommend over cheap chinese or even the "major" Jap brands that seem to be mostly made in Chine or Malaysia or elsewhere.... but make sure you "source" through a supplier that is helpful and get a man to deliver it. Synergy might be good at banging split systems into single level houses but of you want real service, look elsewhere.
- Classic SRG171E (16.9kW, Single Phase)
- Verified purchase
Cannot cope with hot days
Currently, the temperature outside is 39 degrees, inside temperature is 30 degrees with air-conditioner on 16 degrees. This is very inefficient. Have come home from work with an air conditioner that works well. We have not used this much - only on hot days 30 plus. At least it is still going today. Usually it stops with very hot days ie over 38 degrees.
- Classic SRA131C (12.8kW, Single Phase)
- Verified purchase
A Quiet & Efficient Actron Ducted Add-On A/C Unit to Existing Brivis Gas Heater
With summers getting perceptibly hotter in the generally cool climate of Orange 2800 (as borne out by the historical climate patterns of increasing summer averages for nightly maximum & daily maximum temperatures), unbearably hot evenings over consecutive nights suggested greater relief was needed other than our usual 'modus operandi' of utilising multiple pedestal & desk fans near open windows upon temperature equivalence to effect flow thru & circulate the now minimally cooler overnight air.
Ultimately the home's central mass of warm air wa...
Two years old the control panel had to be replaced at a cost of $180 plus $200 service call which is not under warranty. Five years and eight months Just out of warranty the soft starter had to be replaced at a cost of $650. lucky the technical had a spare one in his van.
Best designed unit...silent in operation and so cool
This unit would have.to be the most efficient unit I've seen and experienced.
2nd to none in efficiency,style,.and comfort.
Other manufacturers should take a leaf and adapt to this design and efficiency.
My hat off to the manufacturer and my congratulations to a job well done in the best air conditioning unit ever...
I have waited a little while to post a review on this air conditioner (Actron SRG151E), just so I could determine how it performs in the extremely hot weather that we have been experiencing in Sydney lately. This system, (the main unit, an SRA153C in the roof cavity, servicing 8 x 10inch outlets over 2 zones and all new ducting) replaced a very old General Electric system that we had for 37 years. The house we live in faces due west and cops the sun from morning to dusk, so it is an extremely hostile summer climate as many in western Sydney wo...uld probably agree with. The new Actron was installed in early December before the extremely hot weather hit and it handled those conditions with ease with the inside temperature set at 22 degrees celsius, with air coming out of the 2 zones at a medium fan setting. When the 40 degree days arrived, the unit also kept a constant inside temperature of 22 degrees, albeit working a bit harder with the outside temperatures, so in that respect it performed very, very well. The outside and roof units are much, much quieter than what we had and much quieter than our neighbours older model Actron, which we hear over the what noise is emitted from our unit, so in that respect even though it is only new it seems to be very quiet in comparison. For us the choice of this make and model of air conditioner has been a good selection and I must compliment A Grade Air Conditioning of Seven Hills in Sydney, for not only doing a great installation but on their advice on selection etc.
Large, noisy and bad at heating.
If I had my time again I wouldn't purchase this unit. I find myself jealous when I see and hear my neighbours and friends units compared with mine. My neighbours have commented (thankfully not complained, yet) about how loud my outdoor unit is in comparison to theirs. I've only had my Actron for a few months and cooling wise, it does as expected. I did tons of research into the Actron Classic before I purchased it but I wish I had of taken the advice of many reviewers and at least taken the time to listen to a working unit before making my fin...al decision. In comparison to other brands, the Actron Classic is large and noisy. Update: Oct 2017. We have just been through winter and this system is terrible and inconsistent in the heating mode. It's currently on 26 degs and it's blowing cold air, not working properly in one of the rooms and I even had a guest ask me once to turn it off because of the "cold air" it was blowing on them? Terrible. I have blankets covering me and the unit running while it inconsistently blows a bit of warm and then cold, it shouldn't be like that. I feel truly gutted given the money paid. The installer (Infiniti air) came out a few times to look at the system and they did try to help but in the end they told me there was nothing more that they can do unless I pay extra for modifications. Seriously?? If there's nothing more that can be done than the unit must be rubbish! I would have liked to of given a better review because the installer has been polite and obliging but i'm left with disappointment, regret and a unit that's only decent for cooling.
Very Happy with it!
Very happy with the air con system. Very easy to use and simple and easy to keep it at the temperature that you would prefer. Lots of different settings to use to make it the most comfortable but its still easy to use. would highly recommend it to anyone needing an aircon
Great product has services us well
After 10 years of faithful service and freezing our butts off in the hot QLD summer, finally the compressor went. It was replaced in three days and away it goes again freezing our butts off again. The Air Con is to cold for my wife, where my son and I cannot have it cold enough. 22.5 is the compromise and she will sneak it up to 24 when she can :)
As for the company that installed, they get zero stars. Nicholas Air Conditioners in Brisbane where terrible. They ended up sacking their installer as there was a class action about to hit them. Still that was a separate issue the product has been great.
A Great Choice
Our Actron ducted system was installed by DJS Air to replace a 39 year old Westinghouse. The installation went without any drama and was quick and clean. The new unit is quiet, powerful and effective. Pleasing to look at. What more can you want. Hopefully it will last as long as the old one. Good that it is made in Australia.
- Classic SRG131E (12.4kW, Three Phase)
- Verified purchase
Rock solid, so far...
Our Actron ducted system is two years old this week. Faultless so far. Replaced an old EmailAir system and is quieter (inside and out), more efficient and more effective. The Classic series are conventional cycling (non-inverter) systems but include some modern electronic controls and high quality components - works perfectly for what we want. Can't comment on after-sales service - haven't needed any. Got ours installed by A-Grade Air Conditioning from Seven Hills (word of mouth reference) - ignore their crappy website, they were very professional and seem to have done a quality job.
Overall I'm pleased to support an Aussie-made system that has met all expectations.
Such an awesome air con and lovely company to help with any issues!
Has been such a reliable air conditioner and the company who makes it is really on point with their help. They will send you instructions for a quick fix if any problems occur and it's super easy to fix. I would write more, but I am just so cool and relaxed :)
Great Australian air conditioning
I am a strong admirer of this range of products. It is great to see an Australian company employing Australian people selling a quality high grade Australian product in Australia, competing on their own turf against overseas manufacturers and showing strong growth in this area. I have visited the factory in Sydney and was very impressed by the professionalism of the staff and the product. Keep up the great work ActronAir.
Make sure you do your research folks and remember, buy cheap, buy twice.
Pretty bad system
Built a new house in a new estate 5 years ago. On picking up the keys, turned on the system and it sounded like a car accident kicking in. Quiet enough when running but three of our neighbours had the same systems and they were all the same. Rang the Actron people and they said we would have to pay to have a sound proofing kit installed (at our expense). Screw that! Now error codes popping up. Not happy. Had daikens before and they were awsome!!!!!!! Dont do it!!!!!!
Makes the house cool when we want it to............albeit noisily.....
Noisy on start up. Errors early on in it life
Unit needs a new compressor only after 3 years.
no stock in the country--I have been told I have to wait 2 weeks for the stock to arrive in the country and then it has to be shipped interstate and then i have to wait for installation--what a joke.
The unit cost over $10,000--what a joke.
Got this unit installed and it works like a dream. However, I paid over $14,000 (for supply & installation) at the time and was told 'that's the best ducted air conditioner prices you're going to get'.
Well, surprise surprise, I found a better deal! This is nearly HALF of what I paid: [link removed]
This air conditioner is fantastic, maintenance is easy and my air conditioning guy loves it because parts are all made and supplied here, which I am told is a massive time saver vs foreign manufacture machines.
High quality, we love it!
Very poor service on parts.
Unit broke down for the second time, and just out of warranty. The first time the indoor capacitor caught fire and had to be replaced. Filled the upstairs with smoke. Now needs another part for a simple fix, however the Actron company refuse to supply parts to owners of the aircond system, only technicians. That means more $$$$$ wasted.
Mine is unreliable
After 5 years I'm still very happy.
Just did a service/complete overhaul with 3 techs from Nicholls Air in Brisbane. Everything covered in this service and only $165 incl. GST.
It's been working fine for 5 years (Warranty) and after a few adjustments just after installation it's still going strong. I'm working from home so it is on most of the time.
It is installed in a 4 bedroom home with 3 different zones.
It is a 13kW with ESP.
Reliable, energy efficient if installed correctly with different zones.
Bought a Acton unit to replace our York unit that finally broke down beyond economical repair ( thank goodness) . This unit is cheaper to run is a lot quieter than the York and cools and heats better than any other air conditioning unit I have had.
Being Australian owned and made was a big factor in deciding to buy one of these units. If you are concidering in purchasing a ducted air conditioning unit , in my opinion you cannot go past a Acton.
Quite, efficent,stylish, Australian Made and owned
None that has come to mind
Questions & Answers
Hi 39 degrees and the ducted ac has stopped working again! It seems that every 2 years or so we have to have the soft start and/or the capacitors replaced. I have now stopped having the soft start part replaced as it would fail too regularly. I would say that since my original purchase ten years ago I have probably paid as much in service calls and parts as it would have cost to buy individual split ac for each of my rooms. Cost of ownership has proven to be out of control.
We're sorry to hear about the issues you're experiencing with these parts. Thank you for bringing it to our attention so we can follow it up with our product team. We'd like to work with you to have the issues resolved so I'll send you a private message to get some contact details from you.
In the interim to help troubleshoot why the unit has stopped working, please give our Technical Support team a call on 1800 119 229 or email email@example.com to let them know how the unit is behaving and any error messages you're receiving.
Thanks - Catherine
If this is ducted AC, where is the indoor unit installed.
The indoor unit is typically installed in the ceiling. Ducting is also installed in the ceiling, connected to vents that are positioned throughout your home or premise, and will distribute the conditioned air.
If you have any other questions, just let us know.
where in a room is actron air placed in a room with ducted system
Thanks for getting in contact with us on Product Review. Are you asking where the outlets are placed in a room?
Cheers - Andrew
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