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Adapt Energy

Adapt Energy

5.0 from 29 reviews · View Statistics

Reviews

5.0

29 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (27)
  • Customer Service
    5.0 (27)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
  • Installation
    5.0 (26)
  • Product Quality
    4.9 (26)
  • Return Claim MadeYes (1) · No (26)
  • Warranty Claim MadeYes (2) · No (25)
  • Purchase PriceA$7,994.19
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nil

nilSouth East Queensland, QLD

Good experience all round dealing with Adapt Energy

published

Just had my Solar system installed by Adapt Energy. The Adapt team were very professional and helpful.
The installation went extremely well, very friendly and efficient installation team.
If you are thinking solar I would recommend Adapt Energy.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSuntek
System Size6.6 KW
Purchase PriceA$5,500.00
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Glenn Jackson

Glenn JacksonMid North Coast, NSW

  • 4 reviews
  • 5 likes

Very happy with Adapt Energy

published

Easy process. Talked through any concerns I may have had. Instillation team did a great job and turned up on time the day they said they would. Very happy with Adapt Energy. Will recommend to others for sure.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSolis
System Size6.6 KW
Purchase PriceA$6,450.00
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Merelyn

MerelynDarling Downs, QLD

6 month follow up

published

Got my panels installed in February. Team were wonderful at answering all my questions when deciding what system to get. Installers were fantastic, cleaned up as they went and helped me set up the app so I could monitor my system.
6 months later and the team at adapt energy have 5 star ongoing support. Had a couple of minor issues with system- one was user error which they were able to assist over the phone. The other was an issue with smart meter which they replaced with no fuss.
Bronwyn, who seems to be my main contact on phone is very helpful and professional and communicates frequently to advise on progress and ensure customer satisfaction. Still happy!

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
System Size6.6 KW
Purchase PriceA$8,000.00
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The reviewer stated that an incentive was offered for this review

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Debbie

DebbieSouth East Queensland, QLD

  • 2 reviews

So impressed with my new solar

published

Adapt energy installed my solar system and they were amazing. It was such a neat job they were very informative as well as punctual. Phil communicated with me along the way.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSungrow
System Size6.6 KW
Purchase PriceA$5.10
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The reviewer stated that an incentive was offered for this review

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Sam Grayson

Sam GraysonDarling Downs, QLD

  • 4 reviews

Great service and great products

published

I ordered a 10KW system and I cannot speak highly enough about this company, Spoke to an Australian salesman who was very easy to communicate my needs, getting the best product I could afford. Quickly installed by the Toomoomba team. I checked out their reputation and found it excellent.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased32X330W Suntech Mono panels, Fronius Inverter 8.2-1
System Size10.56 KW
Purchase PriceA$8,845.00
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Great Professional Company!

published

Really easy process, answered all my questions, professional staff and our bills are in credit most of the year! The App is really easy to use so we know at any time of the day what our energy output and input is.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

bj_chalmers

bj_chalmersDarling Downs, QLD

Thumbs up!

published

I can highly recommend Adapt energy because of their excellent customer service and price. Installers were prompt, friendly and tidy. Brett at Adapt was great to deal with, friendly and easily contactable.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchasedhanwah Q-maxx Qcell
System Size6.6 KW
Purchase PriceA$5,400.00
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The reviewer stated that an incentive was offered for this review

Kieran

KieranDarling Downs, QLD

Great company to deal with, Happy to recommend them onwards

published

The Quoting and installation process was extremely easy. When getting the quotes, any questions I had were easily resolved, and the installation was quick and painless, getting completed ahead of time. I am extremely pleased I chose Adapt to deal with our installation.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedFronius and QCell
System Size6.6 KW
Purchase PriceA$7,500.00
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The reviewer stated that an incentive was offered for this review

Wish we had got it earlier. Thank you Adapt!

published

Adapt made the process an absolute ease. The installers were very helpful, helped us through everything. We are having an issue with the app at the moment (which is because of our nbn) and adapt were on top of it straight away and are helping us navigate it. I’m extremely happy with our choice to go with Adapt and the great quality products they deliver.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedQ Cell, Q Peak G5+ 330
Purchase PriceA$8,600.00
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Gus Corlett

Gus CorlettCentral Queensland, QLD

Emerald 6kw installation.

published

Outstanding service, good pricing for quality product, clean and professional installation, don't go with the cheaper offers....it's not worth the hassle in the end. There are only two recommended solar suppliers and adapt is one of them.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedFronius
System Size6 KW
Purchase PriceA$7,500.00
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Smooth Sailing with Adapt Energy

published

The installers were polite and punctual. They gave us clear instructions in how to use the system which is running very well. We are producing more power than we use. Looking forward to the next electricity bill.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedTrina
System Size6.6 KW
Purchase PriceA$6,500.00
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The reviewer stated that an incentive was offered for this review

Bavaria

BavariaSouth East Queensland, QLD

  • 4 reviews

Perfect throughout all stages

published

Have had no issues; in fact they called me more often than I called them. They were just checking that all was ok. Installation was swift and professional... a good team effort

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedQcells
Purchase PriceA$9,500.00
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Elizabeth Crows Nest QLD

Elizabeth Crows Nest QLDDarling Downs, QLD

I highly recommend ADAPT energy if you want to have a solar system installed

published

The information provided was easy to understand and accurate.
The installation of quality products was professional, smooth and went without a hitch. The company maintained good communication with me and my energy provider (Ergon) throughout.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedHanwa Q cells Q peak duo G5+315-335
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Eleanor

EleanorDarling Downs, QLD

The ongoing service and support was exemplary.

published

The installation went smoothly.
A warranty issue was dealt with by Katie Marino. I believe this was a complex and tricky process which resulted in a new replacement inverter. Thank you.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Purchase PriceA$5,000.00
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NT Snow

NT SnowMurray Mallee, SA

  • Verified customer

Great Service

published

The Adapt Energy Team were very helpful, offered advice and also offered the better panels when compared with other quotes. They also offered the best value for our $$$. We were troublesome customers, asked a heap of questions and took a long time to make a decision because we were comparing other quotes from different Solar companies. Adapt Energy staff were helpful friendly and patient with us and always very professional and helpful with advice explaining things when we asked why? this and Why? that. The Install Team were great and friendly and left behind no mess on our property in South Australia.

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Anna

AnnaSouth East Queensland, QLD

  • 2 reviews

Excellent service and good quality system

published

The whole process from sales, admin to installation was done efficiently and quickly. We were sold a great quality system at a competitive price.
There has been great communication by the sales rep Owain, who got back to me quickly with answers, and offered me a choice of systems, tailored to my needs. Katie processed our booking and was also efficient and friendly. The installation was organised through Taylor Energy who were quick and did a great job.
Would highly recommend Adapt Energy.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Katie provides first class after sales service

published

Warranty issue with wifi module handled by adapt energy and sungrow
Installation of panels went smoothly as turned up and had job done mid afternoon
Able to contact adapt energy with any questions

Installation

The reviewer stated that an incentive was offered for this review

Terry

TerrySouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Great service and installation

published

Blake and Dave were professional and very obliging during the installation. Paul in sales guided us through the process so we were able to research and get the system we required.
The administration department kept us informed throughout the project
We would recommend Adapt energy to anyone who is considering a solar investment for their home

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedHannah Q Cells
System Size6.6 KW
Purchase PriceA$6,447.00
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AJPAYARD

AJPAYARDFar North Queensland, QLD

  • 2 reviews
  • 2 likes

Adapt- 10 out if 10

published

Great company to deal with from start to finish. Any issues that did come up we dealt with professionally. System only 4 days old but running as stated. Contract installers did an excellent job.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSuntech
System Size6.6 KW
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wisely

wiselySouth East Queensland, QLD

Very pleased with this system, an excellent outcome.

published

The team from Adapt Energy were very helpful, with explaining how the system operates.
Arriving on time leaving every thing very clean and tidy.
Very professional a pleasure to deal with, I would highly recommend this company.

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberNo
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer

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