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Addicted to Audio Online store

Addicted to Audio Online store

4.3 from 17 reviews

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Reviews

Review distribution

5 star
14
4 star
0
3 star
0
2 star
0
1 star
3

Astrolug

AstrolugMetropolitan Adelaide, SA

Fast, all good

published

Thanks, came in 2 days which is pretty damned good - interstate delivery. Astell & Kern SE 100 advertised as 'unboxed' but came as new - couldn't tell the difference. Saved over 1K. Really happy. Would recommend this seller.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Mark M.

Mark M.Sydney, NSW

Unbelievable price and service!!

published

From start to finish my experience with Addicted to Audio was exceptional!
I purchased a Sony 65inch LED TV, and after many hours spent searching the internet, Addicted to Audio had the best price by a long way.
There was a small issue with the delivery, which caused it to take a couple of days longer than expected (which wasn't really a big deal), but the communication I got from AtA was amazing! They phoned and emailed me every day to give me updates on the delivery.
I will definitely be using them again and cant recommend them enough to people!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Zita

ZitaSouth East Queensland, QLD

  • 2 reviews

Great service & product

published

I purchased a Bose Soundlink travel speaker, great service and communication, came in a couple of days and love the speaker, great sound. Thank you. Hope to deal with you again in the future.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Looser

LooserWide Bay-Burnett, QLD

  • 3 reviews

Tried to buy

published

Advertised headphones no stock. Offered more expensive products as replacement. Same old scam wave the bait and reel them in. Seems it is common online ploy. Would not deal again.

Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased1More Triple Driver Headphones

Oli

OliMetropolitan Adelaide, SA

  • 4 reviews

sony wf 1000xm3 earbuds

published

I was looking for new headphones and talked to the staff via email before purchasing them. They were very friendly, helpful and the product arrived very quickly. I also got a small discount subscribing to their newsletter. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Gareth G.

Gareth G.

  • 4 reviews

Not interested in warranty obligations

published

Bought Shure Se 215 wireless headphones. Within 3 months corrosion was noted within the clear housing causing signal crackling and breakup. Addicted to Audio have been emailed and telephoned regarding this matter of which I am still waiting for a reply. I will be referring on to the ACCC accordingly. Shop elsewhere for audio needs.

Product Quality
Warranty Claim MadeYes

The best service and really great prices.

published

I ordered a bose speaker on Thursday morning and received an email less then 2 hours later saying the product had been shipped.
I live in a really remote part of Australia where mail can take up to 10 - 14 days to arrive.
My product was shipped express at absolutely no charge! The customer service is the best. I know where I'll be ordering electronics from, from now on!

Product Quality
Shipping
Warranty Claim MadeNo

Love how well established this company is, selling high quality products at the lowest prices. Great work.

published

Everything I received were as advertised and cheaper than anywhere else I could find.The online store was easy to navigate with a search bar to it makes it easy to find whatever you are looking for.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony WH-1000XM3
See all answers

Alexey N

Alexey NBrisbane

  • 3 reviews
  • Verified customer

Awesome prices and speedy delivery

published

Ordered Sony WH-1000MX3 headphones mid-day Wednesday and it was delivered Thursday morning to QLD from VIC. The price was also 140$ lower than in Jibi Hi-Fi. Great service, highly recommend their online store!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony WH-1000XM3
See all answers
Jente

JenteGippsland, VIC

Excellent customer service

published

the customer service is top notch, I had some problems and they replied within 20 minutes every time I sent an email. Also delivery is very quick. Overal I would definitely recommend this site.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBose QuietComfort 35 QC35 II
See all answers

Frank D

Frank DMetropolitan Adelaide, SA

Awesome service

published

I recently purchased a pair of headphones from Addicted to Audio. Not only were they the cheapest available at the time but they were delivered to my home interstate within 21 hours. Awesome service. We’ll done Addicted to Audio. I will be recommending you to anyone who will listen.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony WH-1000XM3
See all answers

Ezekiel

EzekielSydney, NSW

Top notch customer service.

published

I ordered a Schitt multibit Jotenheim in November and I had to return it due to a fault. They tried to fix it there and then, but replaced or repaired the unit instead. They kept me updated on what's going on with the unit and were extremely helpful and responsive.

I would recommend them to any future customers.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSchitt Audio Jotenheim multibit
See all answers

Cinta

Cinta

  • 3 reviews

Excellent service and delivery

published

Easy ordering, in stock and fast delivery. My order arrived in 2 working days - right on time for my daughter’s birthday! I couldn’t be happier, much appreciated.


service matters

service mattersSydney, NSW

  • 4 reviews
  • 6 likes
  • Verified customer

ACCC

published

My Mrs bought some Shure headphones, broken three times in 5 months and ACCC now involved, not a great experience for me personally.


R. Tokyo

R. TokyoSydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

Every interaction was great!

published

These guys have to be commended for their service. Fast postage and really great to deal with either by email or phone. I had a slight issue and was sorted out to well above my expectations. Thanks!

Just bought schiit audio & audio technica ath a990z cans paid for them 1630 Monday received them 091

published

Just bought schiit audio vali 2 and audio technica ath a990z cans I paid for them 1630 Mon and received them 0900 wed coincidentally I live in tas i"m normally waiting weeks for products so well done addicted to audio and i"m wrapped in the products


Bill F

Bill FBrisbane

  • Verified customer

Don't go past Addicted to Audio

published

See all Addicted to Audio reviews

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